Arrivals

Male student carrying in a box of items UP STAIRS

September 2022 Arrivals

We look forward to welcoming you to your new home on our Canterbury campus

Hello there!

Your first weeks at university are some of the most exciting times of your life. We want you to have the best moving-in experience possible so this guide will help you know what to expect and do before you arrive.  

What's next?

September starters can apply for accommodation now, (and before 30 June to receive a guaranteed offer). When you receive and accept your accommodation offer you'll be asked to complete your Accommodation e-induction through the MyAccommodation Portal (where you made your application). This isn't very long, but there's lots of key info here you may need to know about life on campus. At the end you'll be asked to book an arrival slot for when you want to arrive.

Quotation

neon lights spelling 'just breathe' in a living wall of plants

My advice for new students arriving? Just relax, you’re about to make a big step and it may seem daunting, but everything will work itself out!

Dad and sons carrying in items from car when moving in to Park Wood

When should I arrive?

You should aim to arrive on campus from Saturday 17 September 2022 for the start of welcome week on Monday 19 September. If you are a KMMS student you should arrive a week earlier on Saturday 10 September 2022.

You can register your arrival date through the MyAccommodation Portal, and you can check the reception opening hours for our colleges online. 

We also understand plans change, so if you can no longer arrive on the date you originally selected you can log back into your account and select a different available timeslot up to 48 hours before arriving to get a new arrivals pass (if it's within 48 hours then just email to let us know).

Quotation

blackboard full of question marks

Don't be shy about asking questions, no matter how stupid they might seem, because everyone is extremely friendly

How do I collect my keys and what do I need?

When you arrive you'll need to go to your college accommodation reception to collect your keys/fob and sign your corridor card to show you have arrived. Your keys will only be given to the student moving into the room, and you'll also need to have the following to show at reception:  

arrivals pass

Arrivals Pass

You'll need to have either a printed copy or pre-downloaded digital version  on your phone/device (as you may not have Wi-Fi yet). 

You can access yours via the MyAccommodation Portal. 

unloading permit

Unloading Permit

If you are arriving by car (with the exception of a taxi), you will need to print a copy of your unloading permit to generate your QR code. 

This permit must then be displayed in the car and is accessible via the MyAccommodation Portal.

man handing over drivers licence

Official ID

This is not required to check in, but it is a good idea to keep some form of official ID on you as a backup. Especially, as you may need it later on.

Close up of female student using a phone

Home at Halls app

A couple of days before you arrive you'll need to download the Home at Halls app.

You won't be able to sign in until you have checked in to your room, but after that you will need to log on to use the app to complete your room inventory.

Can I park/unload items at my accommodation?

Each of our college areas has a car park where you can unload which will be displayed on your unloading permit. 

Unfortunately, there is only limited parking available at each unloading area. This means you may be asked to only park there only for a short period to unload all your belongings before moving to one of our larger overflow car parks nearby to allow everyone to be able to easily unpack when they arrive. 

Everything on campus is within a walkable distance and we are well served with public transport via the UniBus. This means that after arrivals there is no parking available on campus for residential students with only limited exceptions who can apply for a permit (such as for Disability Blue Badge holders).  

Looking for directions? These postcodes will take you to the nearest unloading area for your car, and our Transport Team have included lots of information about travelling to the Canterbury campus and parking on their webpages

  • CT2 7NZ  for Darwin College and Houses, Rutherford College or Tyler Court
  • CT2 7NP for Eliot College, Becket Court and Keynes College  
  • CT2 7FN for Turing College  
  • CT2 7WU for Park Wood Flats  
  • CT2 7SG for Park Wood Houses  
  • CT2 7BQ for Woolf College.

Don't forget to double check your reception opening times!  

Quotation

photos on bed

The best bit of advice I received was to bring decorative items - it makes the room that bit more comforting and homely and can help with the homesickness.

Female student smiling at camera,c carrying a plant when moving in to Turing College

What do I need to bring?

It can be tough knowing what to bring, but there's a lot already in your accommodation so be sure to check what's already included to avoid doubling up on anything.

To get you started, take a look at our packing list and remember our top tips:

  • Check the size of the bed in your room before ordering bedding
  • Bring just enough kitchen/cooking items to get you started - you may want buy any forgotten items with your housemates to share.

Make life easier with direct delivery. We've partnered with UniKitOut where you can order all the essentials to be pre-delivered to your room ready for your arrival!

Quotation

pink flamingo mug

Bring coloured crockery so you don’t all get confused about whose everything is!

What's life like on campus?

After all this is just the beginning! You've got lots to forward to, and for many of you this is your first time living away from home so you'll all be learning a lot outside of the lecture halls too! 

Visit our Living on Campus pages for all the info on the facilities included in your accommodation. 

On a personal note just remember to be kind, open and friendly and you'll be off to a great start. But should you need some support we're here along with the College and Community Life Team, Student Support and Wellbeing and many more. 

Other essential Arrivals info

  • store

    When is my reception open?

    Our receptions will have extended opening hours so that we can greet as many of you as possible when you arrive. 

    Check your reception opening times where you will collect your key.

  • calendar-insert

    What if my travel plans change?

    Don't worry, if it's more than 48 hours before you are due to arrive simply log back into your account and select a different available timeslot.

    If it's within 48 hours of your arrival, please email the Accommodation team to let us know.

  • moon

    Arriving late or outside reception hours?

    No problem, use one of the call points located outside each reception to call Campus Security (+44 (0)1227 823300) who will come to let you in once they've seen your Arrivals Pass. 

    You'll need to return to reception tomorrow to complete checking-in.

  • dinner2

    When does my meal plan start?

    If you are living in part-catered accommodation this will start on Saturday 17 September 2022. 

    If you are arriving before this date you will need to make your own food arrangements until this date.

Key links and information

  • heart-pulse

    I'm a KMMS student. When should I arrive?

    You'll need to arrive earlier than other undergraduate students as you have a longer course length. 

    You can move in from Saturday 10 September 2022. Otherwise the same arrival advice above applies

  • bed

    Where can my friends/family stay?

    We have year-round visitor accommodation in Beverley Farmhouse, but please note we have very limited availability during Arrivals.

    Alternative accommodation is available via Visit Canterbury and other platforms.

  • question

    Have a question not answered here?

    Check our Accommodation FAQ page for further information or contact us.   

    Our office will also be open daily 09.00 until 17.00 during the arrivals period should you have any concerns.

Arrivals sign at an airport

International students

Moving to a whole new country as well as starting at university is doubly exciting, but can also bring it's own worries as well. That's only natural, but know that Kent has a fantastic diverse community and we're just waiting for you to join us. There's lots of international Kent student info onlineindependent advice and events taking place to calm any nerves.

A note from us...

If the COVID-19 pandemic has taught us all anything it's how quickly things can change. All our accommodation remained open throughout the pandemic, and we continue to monitor and update our webpages with the latest information meaning that should there be any changes to our expected Arrivals plans we will include the information on this page as soon as we can. 

If you have any questions not answered on our pages feel free to check out our online FAQs,  contact us via email or social media.

We look forward to welcoming you to Kent very soon!

Female student smiling at camera with parents and car in the background also happy

Welcome to Kent

You've done it! You've got a place at Kent and you're getting ready to arrive so what's next? 

Take a look at our Welcome pages for more info and advice on what it's like joining the Kent Community, meet other new students via the Official University of Kent Freshers Group on Facebook, or discover more about living on campus and arriving from our Accommodation blog.