Male student carrying in a box of items UP STAIRS

September Arrivals 2024

We look forward to welcoming you to your new home on our Canterbury campus

Hello there!

Your first weeks at university are some of the most exciting times of your life. We want you to have the best moving-in experience possible so this guide will help you know what to expect and do before you arrive.  

What's next?

You'll receive an email asking you to accept your accommodation offer.

Once you've done this we'll invite you to complete your Accommodation e-induction through the MyAccommodation Portal (where you made your application). This isn't very long, but there's lots of key info here you may need to know about life on campus. At the end, you'll be told your exact room number and asked to book your arrival date for when you want to arrive.


neon lights spelling 'just breathe' in a living wall of plants

My advice for new students arriving? Just relax, you’re about to make a big step and it may seem daunting, but everything will work itself out!

Dad and sons carrying in items from car when moving in to Park Wood

When should I arrive?

You should aim to arrive for the start of your contract date, for most students this is either Saturday 14 or Sunday 15 September 2024.

You can register your arrival date through the MyAccommodation Portal, and check college reception opening hours online. 

We also understand plans change, so if you can no longer arrive on the date you originally selected you can log back into your account and select a different date timeslot up to 48 hours before arriving to get a new arrivals pass (if it's within 48 hours then just contact us to let us know).


blackboard full of question marks

Don't be shy about asking questions, no matter how stupid they might seem, because everyone is extremely friendly

How do I collect my keys and what do I need?

When you arrive you'll need to go to your college accommodation reception to collect your keys/fob and sign your corridor card to show you have arrived. Your keys will only be given to the student moving into the room, and you'll also need to have the following to show at reception:  

arrivals pass

Arrivals Pass

You'll need to have either a printed copy or pre-downloaded digital version on your phone/device (as you may not have Wi-Fi yet). 

You can access yours via the MyAccommodation Portal. 

unloading permit

Unloading Permit

If you are arriving by car (with the exception of a taxi), you will need to print a copy of your unloading permit to generate your QR code. 

This permit must then be displayed in the car and is accessible via the MyAccommodation Portal.

man handing over drivers licence

Official ID

This is not required to check in, but it is a good idea to keep some form of official ID on you as a backup. Especially, as you may need it later on.

Close up of female student using a phone

Home at Halls app

A couple of days before you arrive you'll need to download the Home at Halls app.

You won't be able to sign in until you have checked in to your room, but after that you will need to log on to use the app to complete your room inventory.

Can I park/unload items at my accommodation?

Each of our college areas has a car park where you can unload which will be displayed on your unloading permit. 

Unfortunately, there is only limited parking available at each unloading area. This means you will only have approximately 20 minutes to park and unload all your belongings before moving to one of our larger overflow car parks.  

Don't worry you don't need to do everything in this slot (e.g. you can come back to collect your KentOne card and meet the CCL team later) we just ask that you concentrate on unloading your items and collecting your key in this period so that everyone can have a chance to unload their items easily near their accommodation.  

Traffic Marshalls will be in the unloading areas to help direct you where to park on your arrival to unload and then where you can park on campus after this period too. Please follow their instructions.

Everything on campus is within a walkable distance and we are well served with public transport via the UniBus. There's also some great discounts available for students. This means there's no need for residents to bring a car - in fact student parking on campus is restricted for commuting students and some exceptions (such as Disability Blue Badge holders) who can apply for a permit to park .  

Lastly, don't forget to double check your reception opening times!  


photos on bed

The best bit of advice I received was to bring decorative items - it makes the room that bit more comforting and homely and can help with the homesickness.

What do I need to bring?

It can be tough knowing what to bring, but there's a lot already in your accommodation so check this first to avoid any doubling up.

We have a packing list to help you start but also and remember our top tips:

Make life easier with direct delivery. You can also order any essentials through our partner UniKitOut and get them pre-delivered to your room ready for your arrival! 


pink flamingo mug

Bring coloured crockery so you don’t all get confused about whose everything is!

What's life like on campus?

After all, this is just the beginning! You've got lots to forward to, and for many of you this is your first time living away from home so you'll all be learning a lot outside of the lecture halls too! 

Visit our Living on Campus pages for all the info on the facilities included in your accommodation. 

On a personal note just remember to be kind, open and friendly and you'll be off to a great start. But should you need some support we're here along with a host of student support services.

A note from us...

We all know how quickly things change, and we update our webpages and social media regularly to contain all the latest information.

If you have any questions not answered on our pages feel free to check out our online FAQs,  contact us via email or social media.

We look forward to welcoming you to Kent very soon!

Female student smiling at camera with parents and car in the background also happy

Welcome to Kent

You've done it! You've got a place at Kent and you're getting ready to arrive so what's next? 

Take a look at our Welcome pages for more info and advice on what it's like joining the Kent Community or discover more about living on campus and arriving from our Accommodation blog.