Canterbury Accommodation Arrivals

Canterbury Accommodation Arrivals

Your guide to arriving at your Canterbury accommodation.

Need to arrive at the Pier Quays? Visit our Medway arrivals page.

January Arrivals

When should I arrive?

If you are an exchange or postgraduate student, you should aim to arrive on campus in time for your course start date.

Thursday 7 January 2027 – for students on an International Exchange Programme.
Saturday 9 January 2027 – for all other students.

Please check your accommodation contract to confirm your arrival date before booking your arrival slot.

Register your arrival date via the MyAccommodation Portal and check college reception opening hours online. If you find yourself delayed, don't worry, check out our useful video on arriving outside reception opening hours.

We understand plans can change. If you need to update your arrival date, you can do so in the portal up to 48 hours before arrival to get a new arrivals pass. If it’s within 48 hours, just contact us to let us know.

MyAccommodation Portal

Family with belongings smiling at the camera on move in day

Quick links

Arrivals Day

Parking/unloading

Arriving late?

Useful information

Packing advice

Get ready for Arrivals

Get your documents sorted

The Accommodation Team won't need to see your ID, but its a good idea to keep some form of official ID on your, as you may need it later on.

Download your Arrivals Pass

Before you arrive, log in to your MyAccommodation portal to download your Arrivals Pass, ready to show when you check in.

Print your Parking Permit

If arriving by car (except by taxi), you'll need to print your unloading permit to generate a QR code and display the permit in your car whilst you unload your belongings.

Check before you travel

Before you set off, check for any travel disruption and make sure you know your accommodation reception's opening hours, so you can plan your journey with confidence.

Arriving later than planned?

If you expect to arrive outside reception hours, watch our video for guidance.

You can update your arrival date in the portal up to 48 hours before arrival to receive a new arrival pass. Within 48 hours of arrival, please contact us directly.

Download the Home@Halls app

Once you've checked in, download the Home@Halls app to complete your room inventory. This way we can note any marks or defects in your room on your arrival so you don't get charged for them later down the line!

International Students

If you're an international student, you'll find everything you need to know about travelling to campus, including guidance on planning your journey, arriving in the UK, and the support available to help you settle in during Arrivals.

International students support

Late arrivals

Arriving after college receptions close?

You can either stay in a local hotel and arrive the next day or call Campus Security at +44 (0)1227 823300. They’ll let you in after verifying your Arrivals Pass.

Just pop back to reception in the morning to finish check-in.

A paved walkway leads toward the Marlowe building on a sunny campus with a large, modern metal sculpture to the left.

Useful information

We all know how quickly things change, and we update our web pages and social media regularly to contain all the latest information to help your transition to university as stress free and simple as possible.