Your first few weeks at university is one of the most exciting times of your life. Read our guidance on planning your journey and what to expect when you arrive at the Canterbury campus.

Due to the current Coronavirus pandemic, we will be updating our pages continuously with the most up to date information for arrivals and our plans for January 2021. Please also see the:

Please note, our accommodation is fully open for students who need to remain on campus.

The Accommodation Office is open Mon-Fri, 09.00 - 17.00 for campus accommodation assistance and queries (please note, where possible do try and contact the team via email or telephone).

January 2021 arrival dates

The UK Government has currently requested that students delay their return to campus until the end of the current lockdown to reduce the number of people travelling across the country during this time. Unless you fall into one of the exception categories you should not arrive on campus before the end of lockdown. We will be providing  updates as the situation develops on our Coronavirus Accommodation FAQ pages.

The start of the Spring Term remains Monday 18 January with teaching commencing online. 

Will I need to self-isolate on my arrival?

This will depend on the government guidance in place at the time of your arrival.  More information about self-isolation accommodation is available on our FAQ page.

The University has set aside specific quarantine accommodation to assist students with this process, if you will require self-isolation accommodation when you arrive please complete this short form to let us know.


On arrival, keys can be collected from your accommodation reception. Before you arrive, make sure that you have printed or downloaded onto your phone your Arrival Pass, available from your accommodation account as you will need this to collect your keys.

If you are arriving by car (with the exception of a taxi), you must also print out an unloading permit, available from your accommodation account that will need to be displayed in the car while you are unloading.   

Examples of arrival passes used in different accommodation blocks

Depending on where you live on campus this is what your arrivals pass and unloading permit should look like. You can download yours through your accommodation account.

Arrival car park postcodes

These postcodes will take you to the nearest car park. Please view the reception opening times.

Location Postcode
Darwin College and Houses CT2 7NZ
Eliot College and Becket Court CT2 7NP
Keynes College CT2 7NP
Rutherford College CT2 7NZ
Turing College CT2 7FN
Tyler Court A, B and C CT2 7NZ
Park Wood Flats CT2 7WU
Park Wood Houses CT2 7SG
Woolf College CT2 7BQ

Unloading instructions

Late arrivals

For any unexpected or late night arrivals outside of reception opening times, the University security service, Campus Security, is available 24 hours a day on +44 (0)1227 823300 to assist. 

You will need to show your accommodation arrival pass to Campus Security officers before you will be allowed into your accommodation. 

You will need to return to your college reception the following morning to complete the checking-in process.

Changes to your arrival date?

If your travel arrangement change, please update your arrival information and obtain a new arrival pass and unloading permit by logging into your accommodation account

If you can't arrive on your selected arrival date and are unable to your arrival information online, please contact the Accommodation Office or call + 44 (0)1227 766660. They will be able to advise you on when and how you will be able to collect your keys.

Female student taking items out of a packing box

What to bring

The arrivals period is a pretty exciting time and as well as personal belongings to help you get settled into your room, below is a short checklist of some of the other useful items to bring:

  • Bedding: duvet, duvet covers and sheets (Our bed sizes are dependent on room type, please refer to your bedding sizes and information page)
  • Towels and tea towels
  • Laptop, memory sticks
  • Music/MP3 player, headphone
  • Alarm clock, or use your phone
  • Hairdryer
  • Clothes airer/coat hangers
  • Pots and pans, crockery, cutlery, glasses, food storage containers
  • Network / Ethernet cable to connect to the super-fast wired internet in your room

We've also partnered with UniKitOut who sell a range of student products online and deliver direct to the University of Kent. Don't forget to check out their handy packing checklist (PDF 226KB) too!

If you're bringing electronic devices with you, get them tested at the IT & Library Support Desk in Templeman Library.

What not to bring

All rooms are provided with the following items:

  • Bed with mattress, mattress protector and one pillow (no pillow in Woolf College).
  • Ample storage space
  • Desk and desk chair
  • Notice board
  • En-suite rooms include: shower, toilet, basin and mirror

Self-catered kitchens include:

  • Cooker with oven and hobs
  • Sink with drainer
  • Fridge freezer/s
  • Dining table and chairs
  • Microwave
  • Kettle
  • Iron and ironing board
  • Mop and bucket
  • Broom, dust pan and brush
  • Vacuum cleaner
  • Cleaning products by InnuScience (see more information on Housekeeping)

Part-catered kitchenettes include:

  • Sink with drainer
  • Fridge 
  • Microwave
  • Kettle
  • Iron and ironing board
  • Mop and bucket
  • Broom, dust pan and brush
  • Vacuum cleaner
  • Cleaning products by InnuScience (see more information on Housekeeping)

Please also refer to the Accommodation Handbook (PDF 2MB) for items that are prohibited in your accommodation.  

Accommodation Office opening hours

The Accommodation Office is open Mon-Fri: 9.00-17.00 for campus accommodation assistance and queries (please note, where possible do try and contact the team via email or telephone).

Friends and family off-campus accommodation

We regret there is currently no on-campus accommodation for family and friends to stay in.

Guest house or hotel accommodation in Canterbury can be booked via Canterbury Visitor Centre or telephone +44 (0)1227 378100.

Getting started

We hope you're looking forward to starting at our Canterbury campus and joining the University of Kent student community.

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