Contact us

If you have any queries about living on campus, our facilities or your accommodation application, get in touch with the Accommodation Team.

Contact details

telephone Call us

+44 (0)1227 766660

Mon–Fri, 10:00-16:00

envelope Email

map-marker Address

Accommodation Office
Giles Lane
University of Kent

Office opening hours
Mon–Fri, 09:00-17:00


Get in touch with the Accommodation Team

If you would prefer to make contact using our enquiry form or to send us some feedback, please complete the form below. 


If you have any feedback about our services - whether it is good or bad - we would like to hear from you. 

So, your first step should always be to talk to a member of the team about your issue to see if we can find a resolution quickly. You can either visit our office, give us a call or email us using the information above.

If you wish to take your complaint further and make a formal complaint please read our Complaints Procedure which will show you how to submit this and the next steps. 

The Student Accommodation Code

We're proudly signed up to the Student Accommodation Code (SAC). The SAC is an independent regulatory body which guarantees an accommodation meets their set standards and protects a student's right to live in a safe, good quality accommodation.