Some services are available anywhere over the internet; others require you to use the VPN to connect to the Kent network.
Find out how to access what you need below.
Services you need to set up
To connect to the services below, you'll need to install the Kent VPN which lets you access the Kent network from off campus.
Services that need VPN access
Get Microsoft Office for free or at a discounted rate, and find out what other software is available for your personal use
Set up your study area: your hardware needs
You need your own laptop or desktop
Desk and computer layout
- If you need to work for hours on a laptop, to avoid repetitive strain use a separate keyboard, mouse and monitor (or use a laptop riser, which enables you to use your laptop screen in the correct position).
- Set your screen so that it's level with your eyes and an arm length away. Its height and position is important to reduce neck strain. Adjust the screen angle to reduce stretching your neck and avoid glare or reflections
- Find a setup that enables a posture where you can keep your wrists straight (neutral, in line with your forearms), your shoulders relaxed and your back supported, and in which you feel comfortable
- Align your computer centrally with your body – don’t twist round to use it
- Position your mouse close enough so that you're not working with your arm outstretched (your elbow at a 90 degree angle)
- Change your position regularly to keep your muscles relaxed
- Don't work at the screen for too long before taking a break
- Use this DSE checklist.
Tips to maximise your internet connection speed
- For the best reliability and speed use a wired connection between your desktop PC or laptop and broadband router if possible
- If you need to use Wi-Fi, have the laptop in the same room as the wireless router, or as close as possible
- The wireless router will work best if on a desk or shelf and away from items like printers, books or papers that could shield the signal.
- Are you sharing the internet with others? Can you stagger activities between you to avoid overloading the connection? If you have an important voice or video call, ask others in your home to minimise their internet use if you can
- Neighbours’ Wi-Fi can sometimes interfere with yours. You might be able to change the channel on your Wi-Fi router to reduce interference. Free apps on Android (such as Wi-Fi Analyzer) and iOS (Wi-Fi SweetSpots) show you which channels are in use and if neighbouring signals are strong.
Find out all the ways you can get in touch: