Speak to your school Academic Adviser
You can speak to a member of staff or your Academic Adviser if you are having a problem. Academic Advisers have been introduced across all academic schools to provide you with individual advice and guidance to maximise your academic and personal development.
Complete your module feedback forms
Feedback to your course leaders and change your course for the better. Staff value your opinions. Let them know what is working for you and what could improve your learning experience.
Complete key surveys
Make sure to complete key surveys in the Spring Term, such as:
- The National Student Survey (NSS) - final year undergraduate students only
- The University's postgraduate surveys
The results of these surveys help feed into university policy so don't miss out on the opportunity to share your experience.
Kent Union
Kent Union are your students' union, representing the student voice since 1965.

Contact your Kent Union Officers
Kent Union Officers are full-time elected students who work to represent you. Your 2022 officers are:
- Zaid Mahmood: Students' Union President
- Lupe Sellei: Vice-President Academic Experience
- Caroline van Eldik: Vice-President Student Engagement
- Thomas Freeston: Vice-President Welfare and Community
- Ben Bradley: Vice-President Postgraduate Experience
Your KU Officers are there to help with any issues at both Canterbury and Medway campuses.
Academic Experience Reporting Tool
Kent Union has launched a reporting tool to allow you to quickly feedback on your academic experience at Kent.
Kent Union Student Networks
Kent Union have a number of Student Networks to ensure your voice is represented- LGBTQ+, BAME, Faith, Women's, Accessibility, Team Kent, Activities, Mature and part-time, International, Sustainability, Postgraduate and Academic. Student Networks as a way for you to feedback to both the Union and the University.
If you're based at Medway you can also check out the Medway Networks.
Submit an idea to Kent Union's 'ChangeIt' platform
Got an idea for something you want to change on campus? You can submit your idea to ChangeIt. Your idea will be reviewed and if plausible it can be voted on by other students. If it reaches enough votes, Kent Union will work to implement your idea!

Contact your Kent Union Student Rep
Student Reps act as the link between the student body, Kent Union and the University. Each course and stage of study will have a rep. You can go to your Student Rep if you have any queries or suggestions about your course.
At Medway? See Medway reps.
