National Student Survey

The National Student Survey (NSS) gives you the opportunity to share your experiences of your time here at Kent – both what you liked and what you think could be improved.

About the survey

The survey is anonymous and will help us understand what you think about studying here so we can improve our student experience at Kent.  

It will run from 8 February until 30 April 2021. The survey takes about 10 minutes to complete. We recommend doing the survey as early as possible because Ipsos MORI, the independent research company who manage the survey, will continue to remind you until you complete it. 

Take the survey now

Am I eligible?

In most cases, final year undergraduates are eligible to take the National Student Survey. If you are eligible, you will have received an email from Ipsos MORI during the week commencing 11 January 2021

Why should I complete the NSS?

The NSS is a way to give your feedback about your experience of Kent. The NSS is designed to gather students’ views on key areas that matter to them. The results are made public through the Discover Uni website which allows prospective students to compare data about UK higher education courses. 

NSS video

The teaching on my course

1. Staff are good at explaining things.

2. Staff have made the subject interesting.

3. The course is intellectually stimulating.

4. My course has challenged me to achieve my best work.

Learning opportunities

5. My course has provided me with opportunities to explore ideas or concepts in depth.

6. My course has provided me with opportunities to bring information and ideas together from different topics.

7. My course has provided me with opportunities to apply what I have learnt.

Assessment and feedback

8. The criteria used in marking have been clear in advance.

9. Marking and assessment has been fair.

10. Feedback on my work has been timely.

11. I have received helpful comments on my work.

Academic support

12. I have been able to contact staff when I needed to.

13. I have received sufficient advice and guidance in relation to my course.

14. Good advice was available when I needed to make study choices on my course.

Organisation and management

15. The course is well organised and running smoothly.

16 The timetable works efficiently for me.

17. Any changes in the course or teaching have been communicated effectively.

Learning resources

18. The IT resources and facilities provided have supported my learning well.

19. The library resources (e.g. books, online services and learning spaces) have supported my learning well.

20. I have been able to access course-specific resources (e.g. equipment, facilities, software, collections) when I needed to.

Learning community

21. I feel part of a community of staff and students.

22. I have had the right opportunities to work with other students as part of my course.

Student voice

23. I have had the right opportunities to provide feedback on my course.

24. Staff value students’ views and opinions about the course.

25. It is clear how students’ feedback on the course has been acted on.

26. The students’ union (association or guild) effectively represents students’ academic interests.

Overall satisfaction

27. Overall, I am satisfied with the quality of the course.

28. Looking back on the experience, are there any particularly positive or negative aspects you would like to highlight?

Students' Union (association or guild)

29. The Students’ Union (association or guild) has had a positive impact on my sense of belonging to the university or college.

30. The Students’ Union (association or guild) has had a positive impact on the local community.

31. The Students’ Union (association or guild) has helped me develop useful life skills.

Take the survey now
What do you think, National Student Survey
Ipsos MORI.
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