How to use student printers on campus

Coronavirus update

  • Printers are available in Rutherford College and Eliot College, just outside the study hubs in the corridors
  • All study hubs and study spaces are closed 
  • The rest of the information (below) in this guide is out of date
  • University of Kent response to coronavirus

Paying for printing

Buy print credits online

Most students (undergraduates and taught postgraduates) need to buy print credits to pay for printing and photocopying. Scanning is free.

Buy print credits online

You have a £2 overdraft so can print up to 40 sides of A4 before topping up.

Postgraduate research students: if you have a Staff IT Account, use your staff account to print (the cost is then charged to your academic school). If you don’t have a staff account, ask your academic school if they provide print credits to you.

Buy credits on campus

For cash payments, use a print credit machine either in the Templeman Library, Canterbury or the Medway building student finance office.

Pay by card (credit, debit or KentOne) at the Templeman Library Welcome Desk.

Check your balance

Check your balance - if off campus use the VPN first.

Unused credits: we can't give refunds, so don't buy more than you need.

Staff

See the staff printing page for how to access and use both staff and student printers.

How to print

Student and staff printers work in the same way.

  1. Send your document to print.
  2. Go to any printer.
  3. Tap your KentOne card/visitor card (or log in) and 'release' it as shown in the video below.

Send your document to print from a campus PC

From a student PC, press Print:

  • By default, it prints A4 double-sided greyscale unless you change the format
  • Your print job won’t print until you go to a printer. You have up to 24 hours to release it - see video below.

See below for printing from your laptop or by email.

How to use the printer (video):

How to print

Single-sided, A3, colour

Single-sided

Look at the Print options for your document: in Print Settings, Properties or Preferences to choose a single-sided option.

Colour or A3 using a student PC

  1. Before you send a file to print, review the Print options
  2. Click on the printer name (such as A4 on studentprint or Staff on staffprint) to see a list of alternatives.
  3. Choose one, such as colourA4 or colourA3 from the list.

If you can’t see any other printers:

  • click Add a printer
  • search for the name of the printer you want; eg A3.

Yellow A4 paper

To print on yellow A4 paper send your document to print. Go to the Yellow A4 printer in the PC study space on Floor 1, Block D, Templeman Library and ‘release’ it to print with your KentOne card.

This printer works in the same way as other student printers but only prints on yellow A4 paper.

Save your choice of printer using a student PC

  1. Click Start then search for \\studentprint\
  2. A list of printers pops up. 
  3. Double-click on your printer of choice printer from the list. 

That printer will now be available when you print from any student PC.

Web Print: use your laptop

You can print PDF, Word, Excel, PowerPoint or image files using Web Print. Most campus printers are available.

  • Visit myprint.kent.ac.uk and log in with your Kent username (eg abc1) 
  • Click Web Print in the left menu.
  • For most student printers choose A4, A3 or colour. Note, colour printing will be single sided - to print on both sides, log into the printer (swipe your card or use the touchscreen), choose Print, and at the bottom of the screen select Force 2-sided.

If you use campus printers a lot

You could add a campus printer to your laptop so you can print directly to it without needing Web Print (note, not all Macs are compatible though).

Add student printers to your Windows laptop

You need to be on eduroam Wi-Fi (or the VPN from off campus).

  • click Start then search for
    \\studentprint\ (if you're off campus enter \\studentprint.ad.kent.ac.uk\ )
  • A list of printers pops up. Double-click on the printer you need from the list.

This will add it for you and make it available whenever you want to print.

If asked for your username, use this format:

  • ukc\username
  • for example, if your username is abc1 you would enter ukc\abc1

Add a campus printer to your Mac

Login to MyPrint - in the left menu click Web Print. This is a quick and easy way to print from a Mac.

If you have Mac OS X 10.10 or newer, you could add a campus printer to it:

How to check which version of OS X is on your Mac

  1. Click the Apple icon in the top left and select About This Mac.
  2. The version number is below the Mac OS X title.

Adding a HP printer using Mac OS 10.10 and above

Download the required printer driver:

  1. Check the printer to find its model number. This can be found on the printer itself.
  2. Visit the HP Customer Support Software and Printer Downloads page, enter the full model name and number, and then click Submit.
  3. If you are given a choice of products, choose the series entry rather than one with dn or du after the model number.
  4. On the product page, click Utility-Tools
  5. Click Basic Drivers
  6. Download HP Easy Admin
  7. Once the download is complete, run the downloaded .zip file from your Downloads folder, and then run the HP Easy Admin program. If you are warned that the program is downloaded from the internet, click Open.
  8. The first time that HP Easy Admin opens you will have the option of choosing to send anonymous usage data to HP. Choose to allow or deny this by leaving the box ticked, or unticking it, and then accept the End User License Agreement and Privacy Statement below.
  9. Click Okay.
  10. Enter the device model name again, and then select the model number without additional letters (e.g., HP Color LaserJet MFP E87640 rather than HP Color LaserJet Managed MFP E87640dn)
  11. Once a driver has been found, click Download.

Install the required printer driver:

  1. Click Show In Finder next to the downloaded printer driver.
  2. Double click the highlighted .pkg file to run it and start installation.
  3. Click Continue, then Install. You will then be prompted to enter your Mac user password.
  4. The software will then install. This can take a few minutes to complete.

Add the printer to your Mac:

  1. Click the Apple menu (top left of screen), and select System Preferences.
  2. Click the Print & Fax (or Printers & Scanners) icon, then click the + button on the left of the window.
  3. Click Advanced in the toolbar (if not visible, hold down the Ctrl key, click on the toolbar, click Customize Toolbar, then drag the Advanced button to the toolbar and click Done).
  4. When the drop-down menus become available (this may take a minute):
    select Windows Printer via Spools from the Type menu
    - in the URL box, enter
    smb://studentprint.ad.kent.ac.uk/A4
  5. Add a name, such as student printers, and location such as Canterbury.
  6. In the drop-down list Use:, choose Select Software…
    - A list of printer options  appears in a new window. Find the required printer by searching for the printer model number (e.g., E87640 if you downloaded the driver for the HP Color LaserJet MFP E87640) that you downloaded the driver for earlier. The search box is found in the top right corner of this new window.
    - Click the printer you need then OK.
  7. Click Add, then on the following page check the following:
    - For trays 3, 4, and 5, select HP 520-Sheet Input Tray
    - If your printer has a stapling unit, punch unit, or folding unit, confirm this.
    - make sure the Require User Access Code box is not ticked. Click OK.
  8. When you print a document you're asked login: delete any pre-filled text and replace it with your Kent IT Account username and password. 

Troubleshooting

There are sometimes issues with the print spooler on the Mac. Try this:

  • Open System Preferences
  • Select Printers and Scanners
  • CTRL-click the printer in the list
  • Choose Reset spooler list.

How to send a document to a student or staff printer by email:

  1. Attach a PDF, Word, Excel, PowerPoint or image file* to an email.
  2. To email it to a student printer choose
    either myprint+A4@kent.ac.uk 
    or myprint+colourA4@kent.ac.uk
  3. You need to confirm by clicking the link you get in the reply email.
  4. Within 24 hours, go to a printer to 'release' the document. It will then print immediately.

*File types you can email

Application / File type File extension(s)
Microsoft Excel xlam, xls, xlsb, xlsm, xlsx, xltm, xltx
Microsoft PowerPoint pot, potm, potx, ppam, pps, ppsm, ppsx, ppt, pptm, pptx
Microsoft Word doc, docm, docx, dot, dotm, dotx, rtf, txt
PDF pdf
Picture files bmp, dib, gif, jfif, jif, jpe, jpeg, jpg, png, tif, tiff
XPS xps

Printing costs

Costs per side for printing or photocopying:

  • A4 = 5p (5 credits)
  • A3 = 10p (10 credits) 
  • Colour A4 = 20p (20 credits)
  • Colour A3 = 40p (40 credits)

Some academic schools provide an allocation of print credits free to their students.

Where to print

Find Print Copy Scan machines in the Templeman LibraryCanterbury study hubs, the Drill Hall Library and the Medway building.

Canterbury campus printer locations

All the printers below can print A4, A3, colour or greyscale, single or double-sided. They can all photocopy and scan too. Remember that colour printing costs more.

  • Templeman Library: find a printer on all floors of the Library, close to study areas.   
  • Woolf College Postgrad Common Room
  • Cornwallis East ground floor foyer
  • Cornwallis South corridor
  • Darwin College Bob Eager Suite
  • Darwin College PC Room 2
  • Tyler Court A PC Area
  • Rutherford College PC Room 1
  • Rutherford College PC Room 2
  • Rutherford College Study Hub
  • Eliot College PC Room 1
  • Eliot College corridor
  • Keynes College KSA 1
  • Keynes College PC Room 2
  • Park Wood Study Hub
  • Nickle Court Study Hub

Coloured paper printers

There is yellow or blue paper in the printer in Templeman Library Block D: make sure you choose the yellowA4 or blueA4 printer when you select which printer to use.

Copying and scanning

Photocopying and scanning can be done on most campus printers. Copying has a charge per page and scanning is free; you can have your scans emailed to you.

How to photocopy or scan

Help

Contact us for help, including online chat.  

IT and Library links

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