Use the University of Kent Wi-Fi service 'eduroam' if you have a Kent IT Account or are visiting from an eduroam institution.

Visitor Wi-Fi is also available on campus.

Set up eduroam

You can get Wi-Fi-ready before you arrive on campus (you don't need to be in range of the eduroam signal):

If you're on campus and and can't access the setup tool use our Wi-Fi instructions (pdf) to set up Wi-Fi manually.

Your Wi-Fi username

You need to enter your Kent IT Account username followed by @kent.ac.uk

Visitors

Visitors with eduroam

Log in with your home institution details. If you don't connect straight away, check your connection settings have:

  • Security type set to WPA2-Enterprise
  • Encryption type set to AES.

Other visitors

Please use WiFi Guest.

How to reset your username or password

If you need to re-enter your Wi-Fi username or password, you might have to delete your old eduroam settings and stored passwords. 

Here's how to do this on a laptop:

Windows 10

  • Click the Wi-Fi icon
  • Then Network Settings.
  • Manage Wi-Fi Settings.
  • Choose eduroam and then select Forget.
  • Press enter on your keyboard.
  • If you also need to remove saved passwords, open Credential Manager and click on any that include kent.ac.uk in their name and remove them.

Windows 8

  • Swipe to the charms menu and search for cmd.
  • Enter this text into the command prompt: netsh wlan delete profile eduroam.
  • Press enter on your keyboard.
  • If you also need to remove saved passwords, open Credential Manager and click on any that include kent.ac.uk in their name and remove them.

Windows 7

  • Click Start, search for and select 'Manage Wireless Networks'.
  • Choose eduroam and click Remove.
  • If you also need to remove saved passwords, open Credential Manager and click on any that include kent.ac.uk in their name and remove them.

Mac

  • Click the Wireless icon (top right).
  • Then Open Network Preferences, then Advanced.
  • On the Wi-Fi tab, highlight the eduroam profile and then click the - button under the box.
  • OK and Apply.
  • You might need to delete any saved passwords, which will be listed as xxx.kent.ac.uk in Keychain.

About eduroam

Make eduroam your default - remove WiFi Guest

How to make eduroam your default Wi-Fi network when on campus.  

Travel with eduroam

More than 10,000 eduroam hotspots are available at universities, research centres, academies, many schools, and other research and education institutions in more than 100 territories around the world.

Your Wi-Fi connection should work automatically when you pick up the signal.

If not, ask for help. The local settings may be slightly different from ours at Kent.

More about the eduroam service

Help

Find out all the ways you can get in touch.

Contact us

IT and Library links

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