Pier Quays Accommodation Arrivals
Get ready for move-in day: Your guide to arriving at your Medway accommodation.
Find out more about Arrivals. We're here to support you and help you feel prepared for your big day.
You can only pack so much, so check what's already included in your room and what essentials you need to bring.
Find out more about getting to campus and what support we offer to international students during Arrivals.
Find out which documents you need to bring when collecting your key or fob from reception, plus where to park and unload your car for a smooth move-in day.
Learn more about Pier Quays – from reception hours to late arrivals – and discover how Unite Students is here to support you.
You should aim to arrive at the start of your contract date- most students will arrive on Thursday 8 January 2026.
As Pier Quays is managed by Unite Students you'll be asked to download the free My Unite app on your phone before you arrive. Through this app you will receive further information about how to collect your keys/fob from reception and unload your car.
Don't be shy about asking questions, no matter how stupid they might seem, because everyone is extremely friendly.
Follow Amarachi and Sian around our stunning, riverside accommodation and find out what Pier Quays has to offer.
You can also find out more about arriving at Pier Quays and what you need to know about check-in on Unite Students' welcome page.
It can be tough knowing what to bring with you, but there's a lot already included in your kitchen and room so be sure to check what's already included in your accommodation to make sure you don't double up on anything.
To get you started and help you settle in, we recommend packing the following:
We also asked some current students to share their insights into what to pack. When you accept your accommodation agreement you'll also be given the option to select any 'add-ons'. Here you can purchase any essential items you may need, which can be delivered directly to Pier Quays ready for when you arrive.
This is just the beginning of an incredible journey! There’s so much to look forward to, and for many of you, this will be your first time living away from home, meaning the learning won’t stop at the lecture halls.
Be sure to check out our Living in University Accommodation page for everything you need to know about the facilities included in your accommodation.
On a personal note, remember to be kind, open, and friendly, you’ll be off to a fantastic start. And if you ever need support, we’re here for you, along with a wide range of student support services.
Pier Quays is managed by Unite Students. Their website includes lots of information on living in student accommodation (Help and Advice) to valuable tips and guidance in The Common Room.
To get started, be sure to download the MyUnite app. Through the app, you can book your arrival slot, report any maintenance issues in your room, and connect with your flatmates.
A note from us
If you have any questions not answered on our pages feel free to check out our online FAQs, contact us via email or social media.
Find out more about the application process, our guaranteed offers and when you can expect a room offer.
From applying through to arriving find all you need to know about our accommodation at Kent.
The My Unite app makes campus life at Pier Quays easier, giving residential students access to exclusive features anytime, anywhere.