Whether you're thinking about applying, you've already applied or you're guaranteed a place at Kent - find out how to make your arrival at Medway campus go as smoothly as possible.

Due to the current Coronavirus pandemic, we will be updating our pages continuously with the most up to date information with our arrivals plans including January 2021.

Please also visit the Coronavirus accommodation FAQs for further information. 

Please note, Pier Quays accommodation is fully open. 

You can also find out more about arriving at Pier Quays and what you need to know about check-in on their Welcome to Pier Quays page.

January 2021 arrival dates

The UK Government has currently requested that students delay their return to campus until the end of the current lockdown to reduce the number of people travelling across the country during this time. Unless you fall into one of the exception categories you should not arrive on campus before the end of lockdown. We will be providing  updates as the situation develops on our Coronavirus Accommodation FAQ pages.

The start of the Spring Term remains Monday 18 January with teaching commencing online. 

Will I need to self-isolate on my arrival?

This will depend on the government guidance in place at the time of your arrival.  More information about self-isolation accommodation is available on our FAQ page.

The University has set aside specific quarantine accommodation to assist students with this process, if you will require self-isolation accommodation when you arrive please complete this short form to let us know.

Unite Students Q&A video for 2020 arrivals

Arrival slots

All students contracting with Unite Students (management company of Pier Quays) are requested to download the My Unite app

Through this you can select your arrival date and time slot when it is deemed safe to travel again. 

You will collect your keys from the Pier Quays reception and you need to show some personal ID (driving licence/passport) and have paid your first rent instalment.

To avoid any delays in accessing your accommodation, please return all signed guarantor forms with proof of address and two passport photos before you arrive.

There is limited parking at Pier Quays. The unloading of your vehicle will be part of your arrival slot.

Female student unpacking boxes

What to bring with you

To help you settle in quickly at Pier Quays (formerly Liberty Quays), we recommend you bring the following:

  • bedding: duvet, duvet covers and sheets
  • towels and tea towels
  • laptop, memory sticks
  • music/MP3 player, headphones
  • alarm clock, or use your phone
  • hairdryer
  • clothes airer/coat hangers
  • pots and pans, mugs, glasses, food storage containers.

For room and kitchen contents, see the Pier Quays accommodation page.

Late arrivals

If you expect to arrive outside normal hours, please contact Pier Quays in advance to ensure your keys are available to collect.


Unite Students

Pier Quays is managed by Unite Students, and their website has lots information available ranging from the specifics of living living in student accommodation in their Help and Advice pages to the student advice section in their Common Room.

Last updated