Living in Pier Quays, Medway

Pier Quays has a dedicated reception open 24 hours a day, which can help you with a number of day to day queries as well as keep any deliveries secure for you to collect at your convenience during opening hours. From 07:00 - 22:00 reception is staffed by the Student Experience team and from 22:00 onwards by the Night Safety team.

Additional on-site facilities include:

• Laundry room
• Cycle Storage
  
• Recreational areas including an outdoor courtyard and two social/study spaces
• A Dominos Pizza, Subway and Tesco Express.
• Returning student accommodation options 

If you live in Pier Quays and booked your accommodation directly through the University of Kent or are a first-year student studying at the Medway campus, you will also receive a free sports membership (worth up to £479). This means you'll have access to the gym, exercise classes, a pool (only at Medway Park) and more.

As a Medway student you'll also have the choice of a Premium Plus membership at Kent Sport (located on the Canterbury campus) or a Premier Medway Park Sports Membership (local to Pier Quays). 

We want your time with us to be as safe and comfortable as possible which is why Pier Quays has electronic entry systems, 24/7 CCTV as well as it's own security team you can contact at any time. You can also download the SafeZone App.

To help keep our accommodation in top condition, we schedule a couple of maintenance checks every year where we visit your accommodation to note down any repairs we need to carry out for you.

However, should you discover any faults, maintenance issues or damage in your room at Pier Quays you should report them to reception or via the MyUnite App so that they can be fixed.   

All our University accommodation belongs to one of seven colleges with Pier Quays part of the Medway College.

Colleges are looked after by the Colleges and Community Life Team who can offer you advice, help and support on a variety of topics on University life and run a regular programme of activities you can join.

The University also has an award-winning Student Support and Wellbeing Team that offers a range of services including emergency support, community events, counselling, support groups, accessibility and learning support and much more. 

In partnership with Kings Ferry the University runs a free shuttle bus that regularly runs between Pier Quays, Medway campus, Chatham Dockyard site and the Canterbury campus seven days a week.

This service allows easy access to both campuses meaning you can take advantage of everything the University of Kent has to offer via a free, 50 minute ride. All you need to do is book your seat online and show your KentOne card when boarding.

Kent Union is part of the Hub partnership of student Unions located in Medway (along with Christ Church and Greenwich Universities). They run a host of activities throughout the year with around 40 different societies and sports clubs alone which you can join so there's always something happening. 

They're also on hand to offer you support and advice throughout your time at university and manage the popular bar and social space The Deep End.  

There's lots to do off-campus as well, with the nearby Dockside Shopping Outlet, Odeon cinema (with student discounts available) and more all within walking distance, or take the popular walking/cycle path along the River Medway which will lead you to the Historic Dockyard. 

We're also close to the towns of Rochester, Chatham and Gillingham which are full of surprising literary, and historic connections including a source of inspiration for Charles Dickens. So hop on a bus and follow in famous footsteps as you stroll around the ever-popular independent shops on Rochester high street and beyond.   

You're also under an hour away from London by train for even more adventures.