Popular with self-catered students, the Flex Meal Plan is a convenient, cashless way to dine on campus.
It doesn’t matter if you live on or off campus, the package is available to everyone.
It’s a flexible way to eat that allows you to concentrate on your studies and enjoy university life - without the hassle of shopping, cooking, and washing up.
It allows you to prepay for your meals in advance and save up to 50% on food and drink over the course of the year.
Students with a Flex Meal Plan receive £12 a day, every day, to spend in the cafes, restaurants, and bars on campus.
During term time, you can use your Flex allowance at the following restaurants, cafés, and bars:
You will also have the opportunity to use your Flex allowance at street food vans, pop-up food stalls, and special events run by the University of Kent. Details of these will be published on our website and social media.
The Flex Meal Plan costs £1,320 for the whole academic year.
It is designed to be used every day of the week (Monday - Sunday) during term time. In total, that is 220 days.
Students with a Flex Meal Plan receive an allowance of £12 a day to spend on food and drink.
If you multiply £12 by 220 days, you'll notice this comes to £2,640. However, we apply a 50% discount, so you only pay £1,320.
In other words - pay £6 per day, get £12 to spend!
£12 allowance x 220 days = £2,640
(Apply 50% discount)
Total: £1,320
You will receive an allowance of £12 a day to spend on food and drink. This allowance can be used in any of the 7 participating restaurants, bars, and cafés on campus.
The £12 Flex allowance renews each day. Any unused balance from the previous day cannot be refunded or carried over to the next.
You can spend your £12 daily allowance as and when you like throughout the day. Once you’ve spent your £12, you will not have any funds until the next day.
The Flex Meal Plan is loaded automatically onto your KentOne card (student ID card). When purchasing a meal, simply tap your KentOne card on the reader at the till and your allowance will be deducted.
If a meal costs more than £12, you will need to pay the remaining difference yourself.
Please be aware that the Flex Meal Plan only works during term time and excludes the winter, spring, and summer vacation.
Please note: Kent is a cashless campus; we are unable to accept banknotes and coins. Students can purchase goods using debit/credit card, Google Pay, Apple Pay, KentOne card credit, etc
Please ensure you have read and understood the Terms and Conditions before purchasing the Flex Meal Plan.
You can spend your Flex allowance in any of the following restaurants, cafés, and bars:
Hut 8 (Turing College)
Rutherford Dining Hall (Rutherford College)
Mungo's (Eliot College)
K-Bar (Keynes College)
Sibson Café (Sibson)
Dolche Vita (Keynes College)
Gulbenkian Café (Gulbenkian Arts Centre)
From time to time, you will also have the opportunity to use your Flex allowance at street food vans, pop-up food stalls, and special events run by the University of Kent.
You will receive an allowance of £12 a day to spend on food and drink. This allowance can be used in any of the 7 participating restaurants, bars, and cafés, on campus.
The £12 Flex allowance renews each day. Any unused balance from the previous day cannot be refunded or carried over to the next.
You can spend your £12 daily allowance as and when you like throughout the day. Once you’ve spent your £12, you will not have any funds until the next day.
The Flex Meal Plan is loaded automatically onto your KentOne card (student ID card). When purchasing a meal, simply tap your KentOne card on the reader at the till and your allowance will be deducted.
If a meal costs more than £12, you will need to pay the remaining difference yourself.
The Flex Meal Plan can only be purchased online from The University of Kent Online Store. We are unable to accept cash or bank transfer.
We cater for food allergies, intolerances, special diets, and religious diets (halal, kosher, etc.)
Please speak to a member of staff before placing your order to discuss any dietary requirements.
Our priority is to ensure customers with food allergies and intolerances have accurate information which enables them to make safe food choices.
Allergen information is published online here so customers can make an informed decision before they dine with us.
If you have any questions regarding dietary requirements or food allergies, or wish to discuss your needs with our Health and Safety Advisor please contact catering@kent.ac.uk
Unused allowance cannot be transferred, refunded, or rolled over to another day.
Yes! You can buy the Flex Meal Plan on a termly basis. Details of this can be found on the Termly Flex Meal Plan web page.
Yes! You will be able to buy the Flex Meal Plan if you're arriving in January 2024. You can buy the main Flex Meal Plan, which will take you up to June 2024, or the Spring Term Flex Meal Plan which will take you up to the Spring Vacation. More details will be published in December 2023.
If you have provided us with incorrect details, please email kentone@kent.ac.uk with your name, order number, and correct details.
If you are experiencing problems with your Flex Meal Plan, please email kentone@kent.ac.uk. The team will try to get back to you as soon as possible.
If the matter is particularly urgent, please ring +44 (0)1227 827434.
If you have lost your KentOne student ID card, you will need to order a replacement KentOne card online. Doing this as soon as possible will reduce the chance of others using it. There might be a fee for a replacement card. For further enquiries, please email lostcards@kent.ac.uk .
Any credit on your card will be transferred over to your replacement card.
Lost fobs should be reported to your College Reception. Once reported, the lost fob will be blocked for all future use. Replacement fobs will be issued with the last known balance (as per system records). There might be a fee for a replacement fob.
You may cancel your Flex Meal Plan at any time within the 14-day cooling-off period. During the 14 days, you can cancel for any reason and get your money back for any unused tokens. Your cooling-off period begins the day after you start using the Flex Meal Plan.
Cancellations after the 14-day cooling-off period will only be made if the University terminates the service or if you withdraw from your studies at the University.
In the event of serious injury or illness, termination of an accommodation contract, or other exceptional circumstances, a refund may be given at the sole discretion of the University.
To exercise your right of cancellation, you must give written notice to us at catering@kent.ac.uk
Refunds will be processed via the same method used by you to purchase the Flex Meal Plan.
