Time2Eat

Time2Eat

Time2Eat is your new food and drink ordering app available across the Canterbury campus. Using the app you can order your favourite food and drinks to your table as well as take advantage of exclusive discounts, rewards and hot beverage stamp cards.

Download your Time2Eat app today!

1. Download the Time2Eat app.

The access code is: kentuni

2. Set up your account:

  • for staff members, your account should be set up with your full name and your long Kent email address e.g., John.Smith@kent.ac.uk. If this does not work, please try your short Kent e-mail address, e.g. js47@kent.ac.uk.
  • for students, your account should be set up with your full name and your short Kent email address 

3. Verify your account via your email account.

4. Check your e-wallet for your balance!

See all FAQs below for all our How To Guides...

Time2Eat FAQs

It’s so quick and easy to use the Time2Eat app, just follow these four steps:

1. Download the Time2Eat app.

The access code is: kentuni

2. Set up your account:

  • for staff members, your account should be set up with your full name and your long Kent email address e.g., John.Smith@kent.ac.uk. If this does not work, please try your short Kent e-mail address, e.g. js47@kent.ac.uk.
  • for students, your account should be set up with your full name and your short Kent email address 

3. Verify your account via your email account.

4. Check your e-wallet for your balance!

Please also refer to the Time2Eat step-by-step guidance.

If you are having issues with your Kent email address not working and you know you have University funds that are being transferred over, please e-mail kentone@kent.ac.uk  

Simply head to the Time2Eat app

1. Select Account 

2. Select Ewallet

3. Top Up Funds using Apple /Google Pay or Credit / Debit Card

Ordering via Time2Eat is made simple, just follow these five simple steps and tuck in!

1. Download the Time2Eat app (see above FAQ) and click on the ‘Order’ tab 

2. Choose your order type and choose your food 

3. Checkout, select your delivery/collection location and time slot 

4. Make payment either through using Apple Pay, Google Pay or Credit/Debit Card or by using balance from your wallet

5. Wait for your order to be ready using your chosen order method e.g. delivery to table 

6. Enjoy your meal!

1. Head to the Time2Eat app

2. Click ‘QR Code’

3. Head to your preferred or authorized catering outlet and place your food order at the till

4. You will be asked to scan your QR code at the till, to redeem the funds or allowance.

All you need to do is purchase a hot beverage included in this promotion and the rest will follow – once your card is filled up, you will automatically redeem your free beverage on your next order!

To keep track of your collected digital stamps:

1. Head to the Time2Eat app

2. Select ‘Loyalty Stamp Cards’.

You do not need to do anything – we’ve got it sorted! When you ordered your dining package, you ordered using your Kent University email address and so we have loaded your funds to your Time2Eat wallet allowing you to spend in selected outlets on campus via the tills or through the app.

See the step-by-step Time2Eat guidance. 

Please contact: kentone@kent.ac.uk and the team will be able to check your account and provide you support.

You can spend your balance in the below outlets and across all food available on the Time2Eat app and kiosks:

  • Dolche Vita
  • Gulbenkian Arts Centre Café
  • Hut 8
  • K-Bar
  • Mungo's
  • Rutherford Dining Hall
  • Sibson Café 

There will be posters in the outlets with a QR code to scan and check allergens. 

Via the Time2Eat app - there will be an Allergen Banner at the bottom of each of the outlet menu pages. Click on this, find your meal and all allergens will be displayed. These are updated daily.

We’re very sorry! If you are in one of our cafes or restaurants, please speak to one of our friendly team members who will be more than happy to support you.

If you have left the café or restaurant, please can you send a copy of your receipt to kentunifood@compass-group.co.uk along with your contact details (contact phone number and/or email) so that we can resolve this for you.

Please contact: kentunifood@compass-group.co.uk

For any issues regarding balances being moved over from previous KentOne card wallets, please contact: kentone@kent.ac.uk

Discounts and offers:

  • The 10% KentOne discount will no longer apply. However, Time2Eat users will enjoy a range of promotions and discounts, including loyalty rewards and time-limited offers, which will replace and exceed the previous benefits from September 2025.
  • Our new ‘Savour’ range (details to follow) will offer fresh, great-value options across selected outlets, ensuring an affordable choice is always available.
  • The Gulbenkian Arts Centre Café will continue to offer a 10% discount for members. Annual memberships are available for £10 (staff) and £5 (students), which also include cinema and theatre discounts. 

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