Enquiries and FAQs
The answers to many frequently asked questions about Kent Sport can be found here. Please check to see if the answer to your question is here and if you require further assistance you will find the contact information in the relevant section.
How much does Kent Sport membership cost and what are the benefits?
We have three levels of membership: Gold, Silver and Bronze. Membership prices differ depending on whether you are a student, staff member, alumni or member of the public. Please check our membership page for our pricing and membership benefits.
When is the second payment due for my dual payment membership?
The second instalment is due on 1 February – please call into reception to make payment.
How long can I use my dual payment membership for?
The first instalment allows usage up to the 31 January, the second instalment allows usage until the 31 August.
What happens if I forget to pay?
You won’t be allowed access into the facilities, but don’t worry you will be sent email reminders so this won’t happen.
What is the difference between Gold and Silver membership?
Gold membership offers access to the fitness suite throughout our opening hours. Silver membership offers access to the fitness suite weekdays between 7am to 9am and 2pm to 4pm; Saturday, Sunday and Bank Holidays between 10am to 12pm. In addition, Gold and Silver members enjoy a wide range of facilities.
Do I need to activate my membership card before I can use the facilities?
What happens if I forget my membership card?
If you forget your card we operate a three strikes policy; the third time you forget your card you will be refused entry.
Do I need an orientation before I can use the facilities?
You will need to complete a Kent Sport orientation, which incorporates your fitness suite induction, before using the facilities. Please watch the Kent Sport orientation video.
Can I bring a guest?
Gold and Silver members may bring a guest to attend an activity with them for just £6 - a fantastic opportunity to try the array of facilities on offer before taking a membership.