Mental health support available at Kent includes appointments with specialist advisers and counsellors, facilitated peer support groups, and 24/7 access to help from partner organisations.
Kent logo with text: Managing anxiety

Mental Health Advisers and Mental Health Support

Mental Health Advisers are specialist practitioners who can offer mental health advice and support. They can provide short term focused interventions to promote wellbeing and support students to develop coping strategies. 

Here is a visual guide for What happens in a Mental Health Meeting.

Where appropriate they will signpost students to further information and other support providers both within the university and externally. Mental Health Advisers will look at how mental health difficulties may impact on academic studies and can put reasonable adjustments in place to ensure students do not experience disadvantage due to mental health problems. The Adviser will work with the student and academic school to develop an Inclusive Learning Plan (ILP) which may include exam adjustments, use of enabling equipment or provision of class resources. 

If appropriate the Adviser can also support a student to apply for Disabled Students’ Allowance (DSA). For more information regarding DSA please visit Applying for Funding.

Students may be eligible for support from a specialist Mental Health Student Mentor. Mentors are able to meet with students on a regular one to one basis to develop strategies to manage the impact of mental health problems on academic study. If a student suffers from more serious mental health concerns the Mental Health Adviser will liaise with the student’s GP and specialist mental health services in the community.

We also have a free confidential Counselling service for all Kent students.

Wellbeing events and workshops at Kent

As well support for individuals for mental health conditions, we offer frequent workshops and events for all students to enhance and maintain their wellbeing. Have a look at our Events Calendar for information on what's coming up.

Supporting the mental health of Black and racially minoritised students

We have a diverse team of mental health professionals and qualified counsellors to support students at Kent. Racism and bullying is not tolerated here - if you have been affected by harassment at University, please use the online Report and Support tool to receive the support you need and help eradicate these behaviours at Kent - we want to be #BetterThanThat. 

If you have been affected by racism, Young Minds have some great resources and signpost organisations and helpline services to support you. For more tips and advice on racism and mental health, check out our #BHMKent2021 blogpost.  

The support I get makes me feel like I'm not alone. If I have a bad mental health week, I know there's someone I can contact.

PhD Student

Where to find additional support?

Mental health partner organisation: Spectrum Life - 24/7 phone and text support  

If you or a friend need in the moment support but can't wait for an appointment with Student Support and Wellbeing, our external partners Spectrum Life can offer you online, text and telephone support from qualified counsellors and mental health professionals.  

Spectrum Life will work with you in getting initial support and help, and the University Student Support and Wellbeing teams will contact you on the next working day

  • Telephone: 0800 0318227 and press option 1 or Text/WhatsApp ‘Hi’ to: +44(0)7418 360780


Call Nightline and speak to a trained student volunteer about anything that may be troubling you. Student volunteers are on hand throughout the night if you just need someone to listen. (20.00-08.00, Monday, Wednesday, Friday, Saturday and Sunday).

Togetherall - formerly Big White Wall

You can also get mental health support online via Togetherall (formerly Big White Wall). So you can get the support you need 24/7, from wherever you are.  


Mind is a mental health charity that provides advice and support to empower anyone experiencing a mental health problem.

Rethink Mental Illness

Rethink Mental Illness is a mental health charity who improve the lives of people severely affected by mental illness through their network of local groups and services, expert information and successful campaigning.

Mental Health Matters Safe Haven

The Safe Haven offers mental health support from 6-11pm every day of the year to any residents of Kent aged 16 or over, helping to access services and opportunities available to them in the wider community.


  • Address: Kent and Medway Safe Haven @ Canterbury, Age UK, The Centre, Castle Row, Canterbury, CT1 2QY
  • Open: 6pm-11pm every day (including weekends and bank holidays).
  • Call: 07876 476 703 or 07483 163 953
  • Email: Canterbury.mhm@nhs.net


  • Address: Kent and Medway Safe Haven @ Medway, Age UK, Mackenney Centre, Woodlands Road, Gillingham, ME7 2BX
  • Open: 6pm-11pm every day (including weekends and bank holidays).
  • Call: 07850 901 151 or 07808 795 036
  • Email: Medway.mhm@nhs.net 

We Are With You 

We Are With You services across Kent & Surrey provide free confidential support online and/or over the phone.to anyone over 17 years old registered with a GP in Kent & Surrey.

Engagement Blog

The Engagement Blog has been designed to help anyone experiencing problems in attending and engaging teaching sessions, consisting of interactive sections and packed full of friendly advice.

E-therapy guides

E-therapists are counsellors based at the university in the Canterbury or Medway campuses. Find out more about E-therapy on our dedicated E-therapy information page.

Self-help guides - by theme

For more information on a wide range of external self-help resources, charities, and organisations please check out our self-help resource list. This is organised by themes so you can find support on many subjects such as addiction, grief, sex, sexuality, and relationships, eating issues, homelessness etc.


There is an active Mindfulness community at Kent who is always ready to welcome new students: find out more on the Mindfulness web page.

Oasis Garden

The Kent Community Oasis Garden (KentCOG) is a group of students, staff and community members working to create a sustainability hub centred around growing food. The Oasis garden provides opportunities for skills building and training as well as quiet spaces for wellbeing and mental health programmes. Find out more on the Kent Community Oasis Garden Blog.

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