Our staff can give you advice about any of our services, so please ask. We want you to have full and equal access to everything you need.

Coronavirus update

The Library is open with limited services: see what services are available

Would you benefit from extra support?

Library Coach

To help you make the best of what the library has to offer, we provide individual coaching sessions personalised to your needs. You can have up to 3 sessions at times that suit you. More about the Library Coach service

Student Support and Wellbeing

If you would benefit from personalised support to enable full and equal access to services, contact the Student Support and Wellbeing team and ask about Inclusive Learning Plans.

Before you arrive

If you have any concerns or anxieties about visiting, accessing or using the Templeman Library you can use the WelcoME app, a customer service platform that supports the delivery of services for disabled visitors.

Create your own accessibility profile outlining any needs or support requirements and let us know when you’re planning to visit. Our staff will be able to make any preparations to meet your needs, and to ensure that we can support you in the best way possible.

Download the WelcoME app

Download the app from WelcoME or from the AppStore or Google Play Store:

  • search ‘Welcomby Neatebox
  • set up your personalised accessibility profile
  • search ‘venues’ for ‘Templeman Library’
  • let us know when you are visiting.

Accessing the building


The nearest car park is the Central Visitor car park next to the Gulbenkian Theatre: number 6 on this map (pdf).

Blue badge holders can use accessible parking bays in all campus car parks. Students and staff should still apply for a permit:

Getting into the Templeman Library

All entrances have step-free access. To open the doors, use the push plate or scan your KentOne card on the reader.

Lifts in the Library

  • The two lifts in Block C and the lift in Block D go to all floors
  • The lift in A Block goes between Floors 1, 2 and 3
  • There are platform lifts:
    • in Block C, between the Ground Floor (Main Entrance and Welcome Desk) and the Lower Ground Floor (Library Road Entrance)
    • in Block A, Ground Floor, between the upper and lower levels
  • Library map showing lift locations

Access guide by AccessAble

AccessAble guide to the Templeman Library building

Medical conditions

If you have a specific need when visiting the Library please tell us

If you have a long-term medical condition, contact Student Support and Wellbeing to see how they could help to improve your experience at Kent.

Email accessibility@kent.ac.uk

Emergency evacuation

Find out where the nearest evacuation route is from where you are working.

If you hear the fire alarm:

  • Fire exit doors will open automatically
  • Push pad automated doors will work as normal
  • Don’t use the lifts

For help with getting out of the building, go to a Refuge Point. Use the intercom to contact Campus Security, who will come to help.

Refuge point locations:

  • Block A: next to lift
  • Block C: in stairwell nearest Block D
  • Block D: in stairwell in far left corner of PC room

Exit plan for emergencies

We can develop a Personal Emergency Evacuation Plan for you. Contact Michelle at the Safety Health and Environment Unit.

Email M.M.Dawson@kent.ac.uk

Services in the Library

Advice about access to study spaces,  borrowing, software, printing and more:

Hygiene Room: Changing Places facilities

Changing Places facilities are located around the country and are designed for people who need additional space, equipment, time and for people who cannot use standard accessible toilets and changing facilities.  

Changing Places toilets provide extra features and more space to meet the needs of people who use them. Anyone in the local area can search for these facilities online and use the amenities and the Templeman Library is proud to offer these facilities on the lower ground floor of Templeman Library on the University of Kent Canterbury campus.  

What’s available within the facility?

  • height adjustable changing bench and washbasin
  • hoist system to lift people between wheelchairs and the toilet
  • space to ensure the bench and toilet can be approached from either side
  • privacy screen and waterproof stool
  • accessible shower, hand drier and soap dispenser.

To find out more, please visit changing-places.org.

Hygiene Room: Changing Places location

Lower Ground floor of The Templeman Library
University of Kent
CT2 7N


The nearest car park is the Central Visitor car park next to the Gulbenkian Theatre: number 6 on this map (pdf).

To use this facility please sign in with Welcome Desk staff in the Welcome Hall. There is platform lift access between the Welcome Hall and the lower ground floor where the Hygiene Room is located.

Please use the intercom to access the Library if you enter the building from the Library Road entrance and you don’t have a KentOne card.

Opening hours

Check our opening hours to see when each entrance is open.

Contact Library and IT services

Give us your feedback

Please tell us if you think we can do better. Feedback and new ideas are welcome!

More IT and Library services

Library and IT

Last updated