Information Services – IT Services

 

WiFi

Use the University of Kent WiFi service eduroam if you have a Kent IT Account or are visiting from an eduroam institution:

Set up eduroam, University WiFi

WiFi Guest is public WiFi for Canterbury/Medway visitors without a Kent IT Account.

Set up eduroam

You should get WiFi-ready before you arrive on campus (there's no need to be in range of the eduroam signal):

Your WiFi username

  • You'll need to enter your Kent IT Account username followed by @kent.ac.uk
  • eduroam visitors: enter your home institution username.

Troubleshooting

eduroam coverage on campus

Pick up the eduroam signal in all buildings including Canterbury bedrooms, and some areas outside. Medway, Tonbridge and Brussels offer eduroam too.

Make eduroam your default

Follow these steps to make eduroam your default network on campus.

Removing eduroam

If you need to re-set your eduroam password, you might have to delete your old eduroam settings and stored passwords. Here's how:

Windows 7

  • Click Start, search for and select 'Manage Wireless Networks'
  • Choose eduroam and click Remove.
  • If you also need to remove saved passwords, open Credential Manager and click on any that include kent.ac.uk in their name and remove them.

Windows 8:

  • Swipe to the charms menu and search for cmd.
  • Enter this text into the command prompt: netsh wlan delete profile eduroam
  • Press enter on your keyboard.
  • If you also need to remove saved passwords, open Credential Manager and click on any that include kent.ac.uk in their name and remove them.

Windows 10:

  • Click the Wi-Fi icon 
  • Then Network Settings.
  • Manage WiFi Settings.
  • Choose eduroam and then select Forget.
  • Press enter on your keyboard.
  • If you also need to remove saved passwords, open Credential Manager and click on any that include kent.ac.uk in their name and remove them.

Mac

  • Click the wireless icon (top right) then Open Network Preferences.
  • Then Advanced.
  • On the Wi-Fi tab, highlight the eduroam profile and then click the - button under the box.
  • OK and Apply.
  • You might need to delete any saved passwords, which will be listed as xxx.kent.ac.uk in Keychain.

Travel with eduroam

UK and international coverage

Find out whether eduroam is available in the city or institution you're travelling to:

If the place you're visiting has eduroam, your WiFi connection should work automatically when you pick up the signal. If not, ask for help as their local settings may be slightly different from ours at Kent.

Visitors to Kent

eduroam visitors

You should be able to pick up the signal and log in with your home institution details. If you're not connected straight away, check your connection settings have the Security type set to WPA2-Enterprise and the Encryption type to AES.

Other visitors

You will need a Kent IT Account to connect to eduroam.

 

 

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Last Updated: 15/03/2017