Check our FAQs
Before contacting us, please check our FAQs as we may have already answered your question.
Income Office (Canterbury students)
The Income Office can help with any enquiries about paying your tuition and accommodation fees.
They are available Monday-Friday 10.00-16.00 via telephone and email. Virtual appointments are available Monday-Friday, 10.00-15.00.
Emails: please email the relevant divisional email.
| Enquiry | Email address |
| General enquiries | incomeoffice@kent.ac.uk |
| Division of Arts and Humanities | incomeofficearthum@kent.ac.uk |
| Division of Natural Sciences | incomeofficenatsci@kent.ac.uk |
| Division of Computing, Engineering and Mathematical Sciences (CEMS) | incomeofficecems@kent.ac.uk |
| Kent Business School (KBS) | incomeofficekbs@kent.ac.uk |
| Division of Human and Social Sciences (HSS) | incomeofficehss@kent.ac.uk |
| Division for the study of Law, Society and Social Justice (LSSJ) | incomeofficelssj@kent.ac.uk |
| Kent and Medway Medical School (KMMS) | kmmsfinance@kent.ac.uk |
| No Division | incomeofficenodiv@kent.ac.uk |
| Accommodation payments | accomfinance@kent.ac.uk |
Tel: +44 (0)1227 824242
UKM Finance (Medway students)
The UKM Finance Team can help with questions around paying your tuition fees.
They are available Monday-Friday 10.00-16.00 (closed 13.00 -14.00) via telephone and email. Virtual appointments are available Monday-Friday, 10.00-13.00.
Email: ukmfinance@kent.ac.uk
Tel: +44 (0)1634 888469, +44 (0)1634 202926
Financial Aid Office
The Financial Aid Office are here to help you if you are experiencing financial difficulties. They can also answer queries regarding the Kent Financial Support Package (KFSP).
They are available Monday-Friday 10.00-16.00 (closed 12.30-13.30) via telephone and email. Virtual appointments are available Monday-Wednesday.
Email: financialaid@kent.ac.uk
Tel: +44(0)1227 827289
Foreign Loans Office
The Foreign Loans Office are here to help you if you are applying for US Federal Direct loans (using FAFSA), US Private loans, US Veterans Educational (GI Bill) Benefits, and Segal AmeriCorps Education Awards. They can also answer queries relating to other foreign government loans, i.e. Canadian Student Loans.
Information on Canadian Loans.
Email: foreignloans@kent.ac.uk
Insurance Office
The Insurance Office can help with any queries around insurance, including travel insurance for students studying or working abroad.
Email: insurance@kent.ac.uk
Kent Union Advice Centre (Canterbury)
Kent Union's Advice Centre offers free, confidential and impartial advice for students studying at Kent.
Email: advice@kent.ac.uk
The Hub Advice Centre (Medway)
The student Advice Centre at The Hub provides free, confidential and impartial advice to all University of Kent students studying at the Medway campus.