Finance contacts

Here are some useful contacts to help you with your finance questions and offer advice.

Check our FAQs

Before contacting us, please check our FAQs as we may have already answered your question.

Income Office (Canterbury students)

The Income Office can help with any enquiries about paying your tuition and accommodation fees.

They are available Monday-Friday 9.00-17.00 via telephone and email. Virtual appointments are available Monday-Friday, 10.00-15.00. 

Enquiry Email address
General enquiries
Division of Arts and Humanities
Division of Natural Sciences
Division of Computing, Engineering and Mathematical Sciences (CEMS)
Kent Business School (KBS)
Division of Human and Social Sciences (HSS)
Division for the study of Law, Society and Social Justice (LSSJ)
Kent and Medway Medical School (KMMS)
No Division
Accommodation payments

Tel: +44 (0)1227 824242  

UKM Finance (Medway students)

The UKM Finance Team can help with questions around paying your tuition fees.

They are available Monday-Friday 10.00-16.00 (closed 13.00 -14.00) via telephone and email. Virtual appointments are available Monday-Friday, 10.00-13.00.


Tel: +44 (0)1634 888469,  +44 (0)1634 202926

Financial Aid Office

The Financial Aid Office are here to help you if you are experiencing financial difficulties. They can also answer queries regarding the Kent Financial Support Package (KFSP).

They are available Monday-Friday 10.00-16.00 (closed 12.30-13.30) via telephone and email. Virtual appointments are available Monday-Wednesday.


Tel:  +44(0)1227 827289

Kent Union Advice Centre (Canterbury)

Kent Union's Advice Centre offers free, confidential and impartial advice for students studying at Kent.


Tel: 01227 827724

The Hub Advice Centre (Medway)

The student Advice Centre at The Hub provides free, confidential and impartial advice to all University of Kent students studying at the Medway campus.

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