Document delivery is a service that allows you to get hold of books, articles, theses and other document items that the University does not have in any of its library collections.

The use of this service to obtain books is charged to your academic school. 

• Students: when making a document delivery request, please provide the name of a supervisor who can approve it.

Most items will be delivered within a week, but some items can take 2-3 weeks to arrive, so plan ahead if you can. If you need an update on your request, email documentdelivery@kent.ac.uk.

Canterbury

Staff and postgraduates can request up to 12 items per academic year. If you make any additional requests, we will ask your subject librarian for approval or advice on alternative options.

Undergraduates can request up to 3 items per academic year, except:

• undergraduates in Psychology: your academic schools do not fund document delivery ‘book requests’ for undergraduates - you can use the Scan and Deliver pilot to request book chapters and journal article scans.
• undergraduates in the Kent Law School: KLS will only fund your book request if you are undertaking a dissertation - you can use the Scan and Deliver pilot to request book chapters and journal article scans.

If you make any additional requests, we will ask your subject librarian for approval or advice on alternative options.

SCONUL members visiting Canterbury: if you'd like to request a document delivery item to access at the Templeman Library, email documentdelivery@kent.ac.uk and give as much detail of the publication as you can. Charges are £23 (book) and £18 (article/chapter). You can only use document delivery books within the library.

Drill Hall Library

Please check the Drill Hall Library website. 

European Centres

Check your location's document delivery page:

• Brussels
• Paris

Submit your request via LibrarySearch: before you submit your request, please check LibrarySearch to make sure the item isn't already available at Kent.

If you'd prefer to visit other libraries yourself, here's how to join the British Library or use the SCONUL Access scheme to visit other higher education libraries.

Find out all the ways you can get in touch: