How to make a request
Go to LibrarySearch, click Document Delivery Request, and follow on-screen instructions.
What is document delivery?
Document delivery is a service that allows you to get hold of books, articles, theses and other document items that the University does not have in any of its library collections.
The use of this service is charged to your academic school. Students: when making a document delivery request, please provide the name of a supervisor who can approve it.
Most items will be delivered within a week, but some items can take 2-3 weeks to arrive, so plan ahead if you can. If you need an update on your request, email email@example.com.
How it works
Staff and postgraduates can request up to 12 items per academic year. If you make any additional requests, we will ask your subject librarian for approval or advice on alternative options.
Undergraduates can request up to 3 items per academic year, except:
- undergraduates in History, American Studies, Psychology: your academic schools do not fund document deliveries for undergraduates
- undergraduates in the Kent Law School: KLS will only fund your request if you are undertaking a dissertation.
If you make any additional requests, we will ask your subject librarian for approval or advice on alternative options.
SCONUL members visiting Canterbury: if you'd like to request a document delivery item to access at the Templeman Library, email firstname.lastname@example.org and give as much detail of the publication as you can. Charges are £22 (book) and £17 (article/chapter). You can only use document delivery books within the library.
Drill Hall Library
Please check the Drill Hall Library website.
Check your location's document delivery page:
Visiting other libraries
Find out all the ways you can get in touch: