Arrivals Guide - Medway - Welcome to Kent

Your arrivals guide

Medway campus

Welcome to Kent!

We hope you’ve had a good journey and you’re ready to get settled in.

You've arrived!

Living at Pier Quays?

Pier Quays accommodation is staffed 24/7. If there is no-one at reception when you arrive, you can call the Emergency Control Centre on +44 (0)300 303 1611. They will call and arrange for a member of staff to come and help you move in.
Collect your KentOne card

Go to the Gillingham Building reception to collect your KentOne card (student ID), complete immigration checks (if you have been emailed), and to be signposted to the student support team.
Check out what's on

Once you are settled, have a look at lots of events happening over your first few weeks to help you meet new friends.
What's on
Where to get food

Find out where you can buy food at supermarkets and eating out, including opening times for places on campus.
Supermarkets
Campus map

See our map for key locations at our Canterbury campus.
Campus map

Gillingham Building reception

Open Monday to Friday from 09:00 to 17:00 for KentOne student ID card collection (from Friday 12 January 2024) and appointment only Biometric Residence Permit (BRP) collection.

Please allow 48 hours between receiving your Registration confirmation email and going to collect your ID card.

Find out more about arriving in Medway