The Appeals, Conduct, and Complaints Office (ACCO) at the University of Kent is a dedicated service designed to ensure fairness and transparency in handling appeals, conduct issues, and complaints within the university community. It provides a clear and impartial process for students to challenge academic decisions, report misconduct, or raise concerns. The office investigates complaints and conduct aiming to resolve disputes fairly. By offering confidential support, mediation, and guidance, the office plays a key role in promoting a respectful and accountable university environment
Call 01227 823175 or email acco@kent.ac.uk
Opening Hours: Monday to Friday 09:00-17:00