Meet the Student Conduct and Complaints Office Team

Get to know your Student Conduct and Complaints Team.

Alison Mansell, Head of Student Conduct and Complaints

I have worked within Higher Education Student Services for over 16 years and specialised in Student Discipline and University processes as part of my postgraduate studies at Kent.

Alison Mansell

Kerry Newlyn, Student Conduct and Complaints Officer


I have worked in Higher Education for over 26 years and my experience includes overseeing the administration of the Student Complaints procedures and processes. When not at work I like to spend time with my grown-up family and my new grandson.

Kerry Newlyn

Sally Vinicombe, Student Conduct and Complaints Officer

Headshot of Sally Vinicombe.

I have worked at Kent since 2020 and have loved supporting students in my previous role in Information Services, and in my current role within the SCCO. I hope to have a continued positive impact on the student experience at the University.

Sally Vinicombe

Simon Grimes, Student Conduct and Complaints Officer

I have worked in support of education for the past 13 years, including a successful career in arts administration. I have also worked as a professional photographer specialising in fine art portraits.

Simon Grimes

Sue Welford, Student Conduct and Complaints Officer


I've been at Kent for 15 years; 3 as an undergraduate! Since joining the SCCO team, I have utilised my skills and experience to continue making a difference. I'm also an avid seamstress, dance jive and attend car shows with our '56 Chevy Belair.

Sue Welford
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