Information Services – IT Services

Report an IT fault

If your fault is urgent, you can phone us. Fill in the form below to report a fault, or get more specific help:

Your details 

Fields marked * are required for submission

eg abc1, or unknown /none if appropriate

please provide if your Kent email is not working


Are you using a PC or laptop?

To find the Full Computer Name, click the Start menu, then right-click on Computer and choose Properties.


Fault description 

The more detail you can provide the quicker we can resolve the fault - find out what information we need

Having trouble restarting?
Try pressing the power button for 10 seconds.


Required input 



IT Services, University of Kent

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Last Updated: 25/11/2016