Information Services – IT Services

Student email

For undergraduates, taught postgraduates alumni and ex-staff. Read your email daily, so you don't miss important messages. You have 50GB of storage

Log in to email at Office 365: https://live.kent.ac.uk

Email address for current students: username@kent.ac.uk

Put Kent email on your phone, tablet or laptop

Android

  1. Go to Apps > Account > Add Account > Email
  2. Enter your Kent email address
  3. Enter your Kent password
  4. Manual setup
  5. Choose Exchange account
  6. Enter your Kent IT Account username in this format: username@kent.ac.uk
  7. Exchange server: outlook.office365.com
  8. Use SSL (accept all SSL Certificates)
  9. Client Certificate: None
  10. Press Next
  11. OK to Remote Security Administration warning
  12. Edit the Account Options if you wish
  13. Press Next
  14. Name your account Office 365
  15. Press Done
  16. You need to activate the device administrator:


    It makes your email more secure by giving us the ability to remote wipe your device if it's lost or stolen. This would mean losing all data on the device. We need this option to make sure University data isn't compromised.

If these settings don't work for your device, you could try these IMAP settings

iOS (iPad or iPhone)

  1. Go to Settings then Mail, Calendar, Contacts
  2. Select Add Account
  3. MS Exchange
  4. Enter your Kent email address
  5. Enter your Kent password
  6. Server: outlook.office365.com
  7. Domain: leave blank
  8. Enter your Kent IT Account username in this format: username@kent.ac.uk
  9. Select Next
  10. Select whether to sync mail with calendars, contacts, reminders
  11. Save

If these settings don't work for your device, you could try these IMAP settings

Blackberry

BB O/S version 10 (Z10)

  1. Go to Settings > Accounts > Email, Calendar and Contacts
  2. Enter your Kent email address
  3. Tap Next
  4. Enter your Kent password
  5. Tap Next
  6. Turn on or off whatever items you wish to sync
  7. Tap Done

BB O/S version 7 and earlier

  1. Go to the Email setup wizard
  2. Enter your Kent email:
    Description: Kent email
    Username: your Kent IT Account username in this format: username@kent.ac.uk
  3. Enter your Kent password
  4. Account Type: Imap4
    Incoming Mail: outlook.office365.com
    Port: 993
    Encryption method: SSL
    Outgoing Mail: smtp.office365.com
    Port: 587
    Encryption method: TLS

Windows Phone 7 and 8

From the Home screen:

  1. Tap Settings > Email & Accounts > Add an Account > Advanced Setup
  2. Tap Email address and enter your Kent IT Account username in this format: username@kent.ac.uk
  3. Tap Password and enter your Kent password
  4. Tap Next
  5. Tap Exchange ActiveSync
  6. Under the username enter your IT Account username in this format: username@kent.ac.uk
  7. Domain: leave blank
  8. Server: outlook.office365.com
  9. Server requires encrypted (SSL) connection
  10. Give your account a name (eg Kent or Uni)
  11. Untick the defaults if you don't want to sync the Kent calendar and contacts with your device
  12. Tap Sign In

If these settings don't work for your device, you could try these IMAP settings

Windows Mobile

  1. Go to Start > Programs > ActiveSync > Menu
  2. Add Server Source
  3. Server address: outlook.office365.com
  4. Tick this server requires an encrypted (SSL) connection
  5. Tap Next
  6. Enter your Kent IT Account username in this format: username@kent.ac.uk
  7. Enter your Kent password
  8. Domain: leave blank
  9. Tap Next
  10. Select Contact, Calendar, Email, Tasks
  11. Tap Finish
  12. Accept the prompt about security policies

If these settings don't work for your device, you could try these IMAP settings

Symbian

  1. From the menu, select E-mail > New > Start
  2. Enter your Kent email address
  3. Enter your Kent password
  4. Server address: outlook.office365.com
  5. Encryption: SSL
  6. Enter your Kent IT Account user name in this format: username@kent.ac.uk
  7. Enter your Kent password
  8. Domain: leave blank
  9. Select items you wish to synchronise: Contacts, Calendar, Email, Tasks
  10. Press Sync

If these settings don't work for your device, you could try these IMAP settings

IMAP settings for Outlook and email software on laptops, phones and tablets

To access your student email using email software, you'll need these IMAP settings.

 

Forward your Kent email to another account

Log in to email, then:

  • In the top-right click the Settings icon, then Options.
  • Click connected accounts (next to the 'my account' heading).
  • Scroll down to the forwarding option and enter the email address.
  • Click start forwarding. That's it!

Junk mail and attachments

Student societies

You can apply for a society email account (shared mailbox) and/or a mailing list: student society communications.

Leaving Kent?

Your email will work forever - read more about your Kentforlife email.

Email tips

Email code of conduct

You are subject to the University's IT code of conduct, including not sending or forwarding junk email, and not creating, displaying, producing or circulating material that is liable to cause offence or is obscene, abusive or defamatory. Microsoft Service Agreement.

 


 

Research postgraduate email:

IT Services, University of Kent

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Last Updated: 24/08/2016