What is Clearing

What is Clearing?

Clearing 2024

Clearing opens on 5 July and ends on 21 October

Clearing is a chance to choose what’s right for you. In case you want another option on results day, it’s a good idea to familiarise yourself with the Clearing basics.  

How to use Clearing

Make a note of when hotlines open

Every university will have different hotline hours during Clearing. Most will stay open for extended periods on results day, but make it part of your research to check their timings. 

Check course vacancies regularly

Course availability will change quickly during Clearing, especially on results day. We update our course vacancies in real time, so make our website your first port of call. Bear in mind that popular courses fill quickly. It’s a good idea to have other options in mind when you start to make your applications.

Apply to universities and receive offers

Once you’ve checked your eligibility for a course, you can apply online or speak to one of our hotline operators. If you chose to call us, we’ll need to check that you meet the required grades for your chosen course. If you do, we’ll go ahead and take you through our Clearing application form and advise if you are eligible for an offer, or whether your application requires further review. If we can make you an offer via telephone, we will send you confirmation of this via email. 

Tip: keep track of your offers and don’t overwhelm yourself. Although there’s no limit to the number of offers you can hold in Clearing, applying to loads of courses will make shortlisting even harder. 

But before you start...

Check that you're eligible

You're eligible to use Clearing if:

  • you applied through UCAS but didn’t receive any offers by 30 June
  • you’ve received unexpected exam results and need to look for alternative courses
  • you’ve had a change of heart since you applied to UCAS and want to explore other options
  • you didn’t meet the conditions of your firm or insurance choice
  • you haven’t applied through UCAS before.

and...

Don't forget to accept your offer

You’ll usually have 24 hours to accept a Clearing offer. So, once you’ve decided which one you’d like to accept, head to your UCAS Hub. Go to the ‘next steps’ section, select ‘add a Clearing choice’ and input the course details. By adding the course as a Clearing choice, you are accepting your offer.

If you are holding an offer elsewhere in UCAS you'll need to contact the university whose offer you have accepted and ask them to cancel your place. You’ll have to wait until you’ve been released before you can accept another offer and add it as a Clearing choice on your Hub.

What next?

Find your place to call home.

Kent takes the pressure off finding a room in Clearing. We ask if you need accommodation as part of our Clearing application form - just select ‘yes’, and our accommodation team will get in touch with advice about the best option for you.

Advice from an expert


Keep an open mind

Dora is proof that you'll have a great experience no matter how you find your university place.  

Don't be daunted

Lily shares her experiences of the Clearing process and how she has settled in.  

Five top tips

There's lots you can do to take the stress out of Clearing.

Prepare for Results Day

You might be feeling nervous when results come out, but you’ll have lots of options and plenty of support available to you.   

Get in touch

Our team of experienced advisers are here to support you throughout the application process.