Still have questions? Have a look through our FAQs to see if we’ve answered them for you. You can always call our hotline if there’s something we haven’t covered.

FAQ list

If you’ve not applied through UCAS and you’ve applied directly to Kent:

Just log into your Kent applicant portal, and accept our offer there. Kent will notify UCAS on your behalf, you won’t need to do anything further.

If you have an unconditional offer:

All you need to do is:

  • log into your Kent applicant portal, and accept our offer.  
  • log into your UCAS Hub and add Kent as your Clearing choice.
  • You’ll need the UCAS code for your course, which you’ll find at the top of your course page in our course listings, and our institution ID, which is K24.

    If you have an unconditional firm offer:

    Just log into your UCAS Hub and add Kent as your Clearing choice. You’ll need the UCAS code for your course, which you’ll find at the top of your course page in our course listings, and our institution ID, which is K24.

    If you have any questions, just give our friendly Clearing team a call on +44 (0)1227 768896 and they’ll be happy to help.

    This could mean your results haven’t been updated or the universities are still considering your application. If you’re waiting on confirmation of your place at Kent, please give us a call on 01227 768896.  

    Yes, if you’re confirmed at a university (UF) but have changed your mind about where you want to study, you can decline your place in UCAS Hub. You won’t be able to go back if you change your mind, so you should only self-release if you’re sure you want to enter Clearing, or you’d like to accept an offer from another university.   

    Once you’ve received an offer, log into your UCAS account. Find the ‘your choices’ section and click on ‘add Clearing choice’. Your chosen university will process your details and confirm your place if no further information is required. Keep an eye on your inbox in case they get in touch.    

    100% – we’d love to hear from you! If you’re thinking about studying with us, give our hotline a call to find out if we have any places on your chosen course. Remember, if we make you an offer, you’ll need to reject any other existing offers before you can add Kent as a Clearing choice on your UCAS account.     

    Yes, no problem! Just remember to tell us which course you applied for when you get in touch. It's helpful if you've got your UCAS ID number handy, so we can speed up the process for you  

    Unfortunately, you cannot reapply for the same course in Clearing if: 

    • we didn’t make you an offer when you initially applied through UCAS 
    • we made you unsuccessful after receiving your results.

    Don’t be put off though – we’ll still consider you for different courses, and you should get in touch if you have any additional information or qualifications to provide.  

    No! You will automatically enter Clearing if you reject your firm choice. While keeping your firm place secure, we’d advise speaking to your insurance choice uni to see if they are still accepting applications for your preferred course. It’s better to be safe than sorry!     

    No, Clearing is for students intending to start this academic year (2023).  

    Absolutely! Why not come to one of our campus Open Days, or join a  guided Campus Tours which are led by our student ambassadors. There's also an opportunity to meet a subject representative after your tour. 

    Yes, most universities will have accommodation hotlines that you can call to apply and discuss your options. At Kent, we secure campus accommodation for many students who come to us through Clearing. What’s better is that we don’t ask you to apply separately, we’ll ask if you need accommodation as part of your main application.  

    You’re still eligible to apply for student finance if you use Clearing, but you’ll need to apply ASAP. If you’ve already applied for funding for a different course, you’ll need to update your details with Student Finance England as soon as your place is confirmed.     

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