Clearing guide for parents

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Clearing guide for parents

How to support a child through Clearing

Parents and supporters

Results day can be a nerve-racking time for students. Whether you’re a parent, legal guardian, supporter, carer or step-parent, we’re here to help you support them.

If results day doesn't go as well as they'd hoped, or they've had a change of heart since they applied, Clearing gives your child a chance to re-think their course choices.

To stay prepared, sign up to receive emails with useful tips, updates and reminders.

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University of Kent Templeman Library forecourt.

Virtual Open Event

Thursday 29 July, 17.00 - 19.00 (BST) 

Choosing a university is a big decision and we know that seeing where your child may be spending their time is going to help you feel more secure. We offer a variety of opportunities including our Clearing Virtual Open Event on 29 July 2021. Book your place to check out our subjects, accommodation, careers support and more, as well as join live Q&A sessions.

University of Kent Canterbury campus view of the city.

Key links and information



We offer a wide range of scholarships and have established one of the most generous financial support schemes in the UK.



You don't need to worry about where your child will live. We guarantee accommodation to every student offered a place in Clearing.



We have a great team of advisers, mentors and trained counsellors to help our students if they ever feel they need support.



We offer a full programme of activities including workshops, seminars one-to-one appointments, CV help and career planning. 

Featured story

Hear from an expert

Recruitment office Naomi gives top tips for parents and supporters.



If your child is having second thoughts about their course choice or is worried about grades, help them find out as much as they can about other options that might suit them better.  


Get prepared

Don’t leave it until results day to find out how Clearing works. Once you and your child understand the process, help your child to create a Clearing plan for results day. Knowing what they have to do will help them (and you!) feel in control and ensure they can hit the ground running on the day.  


On results day

A-level results day is Tuesday 10 August. From 8.30am, your child should be able to see in UCAS Track whether they are in Clearing. When they have received their results, they can start putting their Clearing plan into action.

They’ll be able to see all our available courses online. Once your child knows what course they want to apply for, they can complete our online application form.  If they need further advice, they can contact us.

Our Clearing hotline number is 01227 768896 and our institution number for their UCAS application is KS24. Applicants also need to know their own UCAS number.


Receiving an offer

Some courses do fill up quickly, but remind your child that they can (and should) take the time to carefully consider any offer they are made to be confident it’s the right choice for them. If they have questions you can’t answer, advise them to call us back.  


Accepting their offer

You can help them check their application, make sure they’ve received their confirmation email from us and that they’ve sent us any documentation we’ve asked for.  



Congratulations, your child has a place at university for 2021! Be sure to relax and take time out to celebrate your child's hard work and achievements.  

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Sign up to receive our emails with top tips for keeping calm on results day, reminders of key dates and lots of other useful information.

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