Catering

AWARD WINNING CATERING FIRST RATE SERVICE


Internal and delivered catering

 

 

Here at Kent Hospitality we can offer a delivered catering service direct to your offices or meeting room at both the Canterbury and Medway campuses (including our facilities at the Historic Dockyard).

If you require catering between 9am and 6pm Monday to Friday for up to 50 people, you can use our online booking system. You can order, amend and cancel your bookings using this system up to two working days before the event.

We can provide a range of options to suit your needs. Why not start that 9am meeting with coffee and danish pastries, serve mid-morning refreshments, or take a break for lunch with a savoury platter and buffet, or round off an event with Canapes and your choice of beverages? Take a look for yourself at our delivered catering menu.

If you require catering in the evening, at weekends or for more than fifty people, email us at internalcatering@kent.ac.uk or call the Conference Office (ext 8000) with details of your requirements and a member of the team will be happy to assist.

Internal catering FAQs

How do I book a campus meeting room (including Darwin Conference Suite and Beagle Restaurant) during term time?

Most meeting rooms are controlled by the Timetabling Office and you can book a room through their website.

Beagle Restaurant or Darwin Conference Suite are booked through the Conference Office (ext 8000). Please note hire charges are applicable for these venues.

How do I book a meeting room on campus during vacation periods?

Please email internalcatering@kent.ac.uk and a member of our team will be happy to help you.

In the event that a booking has to be moved, the Conference Office will aim do so with the minimum of disruption and with prior consultation.

Is there a minimum order charge?

There is a minimum order charge of £15 for weekdays and £100 for weekends.

There are no delivery charges for orders above £15 on weekdays and £100 at weekends. A surcharge will be added to any orders with lower values than £15/£100 respectively.

I want to host a party or privately hire one of the catering outlets. Who do I talk to?

You need to speak to the Conference Office (ext 8000) or email conferences@kent.ac.uk where a member of the team can help you on an individual basis. However for a quick overview of the facilities on campus visit our campus catering venues page.

What rooms do you deliver to?

Internal catering can be delivered to offices and meeting rooms across the Canterbury and Medway campuses including our facilties at the Historic Dockyard. For any rooms that are above or below ground level, please ensure that the delivery location has access via a lift.

There are a small number of areas on campus where, due to health and safety regulations, a delivery service cannot be provided, however where this is applicable, the Conference Office are happy to suggest a suitable alternative location.

What time should I order my catering to be delivered?

We advise that orders should be requested for 15 minutes before they are actually required, as such please always ensure the room time is booked to allow this extra time before the start of your event where needed. Crockery/cups and utensils will be delivered for the numbers booked.

Please note, on busy days deliveries may need to be made up to one hour in advance of the time you requested. If you do not want your meeting to be disturbed, you may need to consider using an alternative room for storage of refreshments.

How far in advance should I book?

For goups of under 50, any orders should be made with two working days notice on orders, amendments or cancellations.

For larger events of more than 49 people, we reccommend you book as soon as you know your event may need catering. This is to ensure availability while also allowing you to retain flexibility as you are able to freely amend your order (including numbers and food) up to two working days before your event. Larger orders can be made by emailing internalcatering@kent.ac.uk with at least two working days’ notice.

Please note that any orders made with less than two working days’ notice will be subject to a late order administration charge of £10.

What if I need to change or cancel my order?

If you need to make any amendments or cancellations within two working days of the event, please email internalcatering@kent.ac.uk quoting the reference number.

The full cost will be charged for any booking cancelled within 24 hours of the delivery time and 50% of the total booking value will be charged 48 hours prior to the event. Events cancelled more than 48 hours before the event is due to start will not be charged cancellation fees

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Catering Department, Kent Hospitality, University of Kent

For general catering enquiries: +44 (0)1227 827164 or email catering@kent.ac.uk | For catering booking enquiries: +44 (0)1227 828000 or email internalCatering@kent.ac.uk

Last Updated: 09/05/2019