Pre-arrival support

Pre-arrival support

Whether you are an undergraduate student starting a degree or a postgraduate student starting a master's or PhD, it helps to know what to expect at university and how to effectively manage your studies both on campus and off campus. 

We'll help get you off to the best start. From setting up Wi-Fi before you arrive to understanding how the libraries work, we're here to support you every step of the way. 

Want to get prepared for your university journey?

Are you curious to find out more about what to expect? Interested in the support you can receive to help you with your studies and to settle in to campus life? Would you like some guidance in some of the skills you will need to help you be a successful student? 

If this sounds like you, we've launched a pre-university course offering a range of short videos to help you kick-start your university adventure. You won't need a student number or log in - just join as a guest! The link to the course is below so you can access the videos well in advance of the start of the new academic year. Good luck!

Online support from Information Services

The Information Services department provides the IT and Library services that help you connect, create and communicate at Kent. We work to provide convenient and effective access to resources, information and technology so that you can work, study and collaborate anytime, anywhere.

Academic support

The Student Learning Advisory Service offers study skills, writing, maths, assignment and revision support to all students, from foundation to PhD. Whether you are studying part-time, full-time or on an apprenticeship programme, our workshops and 1-1 appointments, delivered both online and face-to-face, will help you achieve your academic potential. 

For more detailed guidance and to speak to one of our advisers, please book an appointment or join one of our on-campus workshops. If you cannot attend in person, many of these workshops are offered as hybrid so can be accessed live online. However, you will need to let us know if you need online access.

Alternatively, SLAS offer a series of recorded video summaries covering most of the areas we advise on in the workshops. Please access the SkillBuilder videos here: Module: SkillBuilder Skills Development Videos.