Transport

Appeals for a Student Parking Permit

The parking panel will be meeting on the 04 January 2021, due to the University Christmas shut down any applications received after 18/12/2020 will not be processed in time for this meeting and will be taken to the next meeting 25/01/2021.

Please ensure that you are not eligible for a Student Parking Permit before you appeal. If you wish to appeal for a parking permit on campus, please ensure that you have completed the relevant application form and have been approved to apply for a permit to park before bringing the vehicle to the campus.

The University actively promotes its Travel Plan that aims to reduce single car occupancy and encourage sustainable travel to and from Canterbury City and Medway Towns. Supporting improved air quality, low-carbon emissions and active travel.   Canterbury & Medway campuses have excellent transport links and where reasonably possible all persons are encouraged to travel by sustainable transport. Drivers on University of Kent Land need to be aware

 

  • University of Kent Regulations for the Management of Traffic & Travel  applies to all persons
  • All vehicles must be parked within a marked bay at all times, unless permission has been given by an authorized person in the Transport or Security teams
  • 8am-5pm Monday to Friday, all drivers must have a permit to park on campus or visitors can display a P&D ticket at Canterbury campus, in accordance with the permit/ticket issued
  • Parking is limited and we are unable to guarantee that a space will be available.
  • Parking enforcement is in operation at all times.

 

Medical Reason - Health Access parking permit appeal

If you have a medical condition that necessitates the use of a car please ensure that you have submitted the correct appeal form at least 3 weeks prior to the time you will require to park on campus; to ensure that this gives time for your appeal to be reviewed.

You will be notified by the Transport Team once they have received the decision.  The Transport Team will ensure that appeal decisions for Medical Reasons are made priority and will reply to you as soon as possible.

Please select the appropriate drop down below for further instructions on how to appeal.

If you currently have a Government Blue Badge you may apply for a permit. Visit Student parking permit webpage for more details. 

I am a student who is fully registered on the Student Database System 

Step One

  1. Click Apply for a Student Permit on this page.
  2. Sign in and Select ‘Apply for a permit’
  3. Select permit category as 'Health Access'
  4. Complete the Health Access online application form – note that the zone you are allocated will depend on the information received from the University Medical Centre for Canterbury students or the Student Support and Wellbeing Manager for Medway students. This may be different to the zone you have applied for.
  5. You will receive an automated email confirming receipt of your application.

Step Two

  1. Download & complete the relevant health access permit appeal form in relation to the campus you are studying at. 
    1. Canterbury student Health Access appeal form – submit directly to the Medical Centre
    2. Medway student Health Access appeal form – submit directly to the Medway Wellbeing Team 
  2. When the Transport Team receives the completed form from either the University Medical Centre (for Canterbury students) or the Medway Student Support and Wellbeing Manager (for Medway students); the Transport Team will update your application as follows:
    1. If a permit has been agreed
      1. You will receive an email offering the permit and advising you of the cost
      2. Follow the link within the email and make an online payment for the permit, which will activate your virtual permit.
      3. Once payment has been received you will receive an automated email confirming the permit details, which zones it is valid for and the dates it is valid until.  Once you have received this email you will be able to park on campus in accordance with the permit that has been issued.
    2. If a permit has not been agreed, the Transport Team will decline your application and you will receive an automated email informing you that your appeal was not successful.
  3. The Transport Team will upload the completed health access permit appeal application form onto the proof documents on your online permit application for yours and for University records.

I am not currently fully registered on the Student Database System 

  1. Download & complete the relevant health access permit appeal form in relation to the campus you are studying at.
    1. Canterbury student Health Access appeal form – submit directly to the Medical Centre
    2. Medway student Health Access appeal form – submit directly to the Medway Wellbeing Team
  2. When the Transport Team receives the completed form from either the University Medical Centre (for Canterbury students) or the Medway Student Support and Wellbeing Manager (for Medway students); the Transport Team will contact you:
    1. If a permit has been agreed                                                                           
      1. You will receive an email offering the permit and advise you of how to proceed to apply and purchase the relevant permit.
      2. Once payment has been received you will receive an automated email confirming the permit details, which zones it is valid for and the dates it is valid until.  Once you have received this email you will be able to park on campus in accordance with the permit that has been issued.
    2. If a permit has not been agreed, the Transport Team will email you to inform you that your appeal was not successful and you will be unable to park on campus Monday to Friday 8am to 5pm.

Exceptional Circumstance parking permit appeal 

Please review the appeal categories below to ensure that your exceptional circumstance will be considered for a parking permit. Ensure you have written a clear statement and provide all the evidence that will assist with demonstrating your reasons for your appeal and why public transport is not suitable to use.   

The Parking Panel will review your appeal alongside travel information and other facts available to them to make their decision. Please note;

  • We are committed to support the University’s commitment to reduce car use and Local Authorities to reduce carbon.  Public Transport will be considered the main mode of transport that is used unless it is clearly demonstrated why this is not an option. The Parking Panel does not usually consider the cost of travel as a reason to appeal.
  • The Parking Panel will consider Road Safety elements. For example they will review if it is safer for someone to use public transport instead of a car if the student appeal is seeking for a permit that means that they may be driving in a distressed state.
  • The Parking Panel will not accept any exceptional circumstance appeal for health reasons. Please refer to the Health Access appeal process above. The Parking Panel will not be able to override a University Medical Centre GP’s decision, as the panel are not health experts.

Appeal Categories 

Appeal Categories Minimum evidence required* note evidence submitted assists the Parking Panel decision it does not guarantee a permit
Child care reasons that mean that no one else is available to look after your child(ren)
  • A signed letter on headed paper from the school/nursery your child attends; confirming the hours of attendance at the school, if the reason relates to this.
  • A clear explanation of why other childcare/breakfast/afterschool club is not an option
  • Your timetable or if you do not have a lectured timetable details of what times and why you need to attend campus at these times.
  • Details on why public transport is not an option. 
  • If your timetable is affected by the need to leave early or arrive late a letter from the tutor of that module is submitted supporting to agree that they accept that you will be late arriving/early leaving that module.
Caring responsibilities where you are the named individual that has a caring responsibility that means you are required to drive at any time.
  • Include a headed and signed letter from a professional, such as a doctor. This letter needs to clearly stating that you have full caring responsibilities for a named individual and support your stated reasons and day/times for requiring a permit to park.
  • Your timetable or if you do not have a lectured timetable details of what times and why you need to attend campus at these times.
  • Details on why public transport is not an option. 
  • If your timetable is affected by the need to assist with your caring responsibilities, a letter from the tutor of that module or the University’s Student & Wellbeing team or a College Master is submitted that clearly supports and agrees that they accept that you may be required to leave at the times & days your appeal statement states.
Play sport at a county or national level on a regular basis.
  • Include a headed and signed letter from your manager clearly stating the reasons on why you require a car, along with times and days when/where you need to train and participate in competitions.
  • Your timetable or if you do not have a lectured timetable details of what times and why you need to attend campus at these times.
  • Details on why public transport is not an option. 
  • If your timetable is affected by the need to assist with your sport, a letter from the lecturer of that module or the University’s Student & Wellbeing team or a College Master is submitted that clearly supports and agrees that they accept that you may be required to leave at the times & days your appeal statement states.
Academic Course/Studies - that either requires regular attendance off campus outside public transport operating hours or requires regular use of a vehicle to travel to areas where public transport is not available
  • Include a letter from your tutor confirming frequency of visits off campus and where you are expected to travel to/from.
Employment/volunteer work in the county of Kent area - that you are expected to participate in as a requirement of the degree course you are studying (update)
  • Include the original copy of a headed and signed letter from your employer or Chair of Trustees, clearly stating times, days and location which you are required to work. This letter should also clearly support your stated reasons for a permit to park and the need for you to travel by car
  • A clear explanation of why you are required to work at this location.
  • Your timetable or if you do not have a lectured timetable details of what times and why you need to attend campus at these times.
  • Details on why public transport is not an option. 
  • If your timetable is affected by the need to leave early or arrive late a letter from the tutor of that module is submitted supporting to agree that they accept that you will be late arriving/early leaving that module.
Any other reason – for example appealing to be considered for a Pink Zone parking permit.
  • Attach all supporting evidence that demonstrates the need for you to have a permit to park in this location or any other evidence that supports your reasons of appeal.

I am a student who is fully registered on the Student Database System  

  1. Complete the exceptional circumstance appeal form and personal statement.
  2. Ensure all the evidence is recently dated and demonstrates why public transport is not practical for the reasons of your appeal.
  3. Visit the Student Permit Page and Click Apply for student permit’
  4. Select the category ‘Student exceptional circumstances’.
  5. The Transport Team will review the appeal and the evidence to ensure that everything is submitted. Your application can only be accepted if all evidence is provided.
  6. Complete the online form and upload the appeal form and all your evidence. You must make sure all evidence and statement is completed or the Transport Team will not be able to accept your appeal.
  7. The Transport Team will pass on the completed appeal form and associated evidence to the Parking Panel.
  8. The Parking Panel will review the appeal and make a decision if to accept your appeal or reject your appeal.
  9. The Transport Team will respond to the applicant with the Parking Panel decision.
    1. If your appeal is successful the Transport Team will provide details of how to apply for the permit you are entitled to.
    2. If your appeal is rejected you will not be able to park on campus Monday to Friday 8am to 5pm.

 

Please note in some cases it may not be possible for the Parking Panel to review an appeal until your course timetable is available on the Student Database System.

I am not currently fully registered on the Student Database System 

  1. Complete the exceptional circumstance appeal form and personal statement.
  2. Ensure all the evidence is recently dated and demonstrates why public transport is not practical for the reasons of your appeal.
  3. Email the appeal form and evidence to ParkingPanel@kent.ac.uk
  4. You will receive an email to acknowledge that the Transport Team have received your appeal
  5. The Transport Team will review the appeal and the evidence to ensure that everything is submitted. Your application can only be accepted if all evidence is provided.
  6. The Transport Team will pass on the completed appeal form and associated evidence to the Parking Panel.
  7. The Parking Panel will review the appeal and make a decision if to accept your appeal or reject your appeal.
  8. The Transport Team will respond to you with the Parking Panel decision.
    1. If your appeal is successful the Transport Team will provide details of how to apply for the permit you are entitled to.
    2. If your appeal is rejected you will not be able to park on campus Monday to Friday 8am to 5pm. 

 

Please note in some cases it may not be possible for the Parking Panel to review an appeal until your course timetable is available on the Student Database System.

Who are the University Parking Panel?

The implementation and management of these Regulations, on behalf of the University and Vice- Chancellor, is the responsibility of the Director of Estates, with operational management delegated to the Head of Traffic Management & Travel, Head of Security and members of the Parking Panel

 The Parking Panel is a delegated operational management group, by the University Council, to review all appeals for parking permits to ensure that appeals are reviewed fairly and provide a consistent approach in decisions.

The Parking Panel endeavor to meet every 3 weeks to discuss exceptional circumstance appeals from September to June.  The number of times they meet may be reduced during the Summer Vacations. For a Parking Panel meeting to take place there must be a minimum of 3 members present.  

The panel members include:

  • Head of Traffic Management and Travel,
  • Head of Security and/or Deputy Head of Security
  • An elected member of Kent Union,
  • A College Master
  • Head of FM and/or Medway FM Manager

A member of the Transport Team will be secretary to the meeting to ensure that each appeal received is presented and the decision of each appeal is recorded.  They are also responsible to ensure that the appellants are sent the Parking Panel decision within 5 working days.

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Last Updated: 01/12/2020