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Student Charter

About the Student Charter

The Student Charter outlines the University’s commitment to its students so you know what to expect from both the University and your Union. The Charter also sets out what you agree to while studying at Kent to help maintain our welcoming community.

Appeals and complaints procedures

The Student Charter is also supported by the Dignity at Study Policy which outlines our commitment to ensuring that students are treated with respect and other policies such as the Student Complaints Procedure which explains what to do if you have a complaint or grievance. 

Corporate Communications - University of Kent

The University of Kent, Canterbury, Kent, CT2 7NZ, T: +44 (0)1227 764000