Healthcare Management - MSc

Designed in collaboration with the Centre for Health Services Studies (CHSS), this MSc meets the needs of business and industry, offering unique insights on contemporary issues in the global economy. Through its varied modules that cover the most relevant and current issues relating to healthcare management, it equips graduates for transition into doctoral studies or a career in healthcare management.

Overview

Develop your leadership skills in relation to decision making, problem solving, team working, negotiation and employee performance management. You gain the skills and knowledge essential for managing key areas of organisations, including accounting, human resources, marketing, strategy and operations. Study global sustainable healthcare, collaborative practices in healthcare management with a focus on including the patient and health economics for non-economists and learn how to manage integrated healthcare systems. This MSc equips you with the necessary tools, techniques and concepts to understand how business is conducted in healthcare settings and the various challenges facing managers from an operational and strategic perspective.

Throughout the programme you develop an international perspective on management by applying the skills and knowledge you learn to real-world situations. As part of your studies, you can spend a week in Brussels, home to the European Union, NATO and many other international organisations.

Industrial Placement

For students who wish to enhance their employability further, this programme offers the opportunity to undertake work experience in the UK or overseas, through the option to undertake the programme with an additional industrial placement of up to 12 months.

Although not compulsory, students undertaking the industrial placement often enhance the breadth and depth of their knowledge learned via the first-hand experience gained. For students that wish to undertake this programme without the placement option will utilise extensive industry case studies in order to complete the management consultancy report.

All placements are self-sought and can range from an additional 12 to 50 weeks. This would extend the normal 12 month Masters programme to a maximum of 24 months.

The School offers support to those students seeking the industrial placement option, through extra-curricular engagement with our dedicated placements team. Our dedicated placement team can help you gain a suitable paid position and provide support throughout your placement. Students considering this option should be aware that they will be required to successfully complete all stage 1 modules and that there may be additional costs for students in terms of visa extensions, Immigration Health Surcharge (IHS) and accommodation, for example.

Through the first-hand, practical experience – derived from the Brussels field trip and industry placement/or industry study – and a comprehensive range of both mandatory and optional modules, you will be equipped with the knowledge and skills to succeed in your career in business and management, or transition into doctoral studies.

CMI HE Partner

As a student on the Healthcare Management programme, you also have the opportunity to gain the Chartered Management Institute (CMI) Level 7 certificate in Strategic Management and Leadership.

10 Week and 6 Week Pre-sessional courses in Medway for students wishing to progress to degree programmes delivered in Medway.

Exchange Partners

Kent Business School has excellent links with business schools globally, including in China, USA, Hong Kong, France, Germany, Spain, Sweden and Italy. Our wide array of exchange partners give you the opportunity to gain international experience. Our partners are committed to enhancing their international outlook while providing excellent teaching. You will gain invaluable work experience, develop your understanding of a new culture and improve your language skills.

Our exchange partners include these top ranked institutions among others:

  • University of Technology, Sydney
  • Renmin University of China, School of Business
  • University of Hong Kong
  • ESSEC
  • Neoma Business School
  • Freie Universitat Berlin
  • University of Florence
  • IE Madrid University
  • Stockholm Business School
  • Georgetown University.

Centre For Health Services Studies (CHSS)

CHSS is a centre of research excellence which undertakes high quality research into a wide range of health systems and health services issues at local, national and international levels. CHSS also supports and advises health care staff to develop and undertake research projects. CHSS collaborates with a wide range of partners in Kent, the UK and in other countries to improve the links between research, policy and practice.

Kent Business School (KBS)

Kent Business School is accredited by The Association to Advance Collegiate Schools of Business (AACSB). We are committed to excellence by providing world-class, thought-provoking programmes. We champion sustainable innovation through high-quality research and education, impacting business and society and are committed to developing employable, ethical graduates who can make a positive difference.

Our portfolio of postgraduate programmes demonstrates the breadth and depth of our expertise. Academic research and links with global business inform our teaching, ensuring a curriculum that is relevant and current. We also hold a number of accreditations by professional bodies.

Funding opportunities

The Business School has a wide range of funding opportunities for postgraduate students, which include Scholarships, Bursaries, the Double Loyalty Scheme for University of Kent undergraduates and the KBS Early Bird Scheme. The Early Bird equates to a 10% discount on tuition fees.

For more information on funding available from the University of Kent, please visit the Student Funding page.

Accommodation

Student accommodation, at Liberty Quays, is available for Stage 1 of your programme. Should you wish to remain in the Medway area during your placement, and for Stage 2 of your studies, the University will work with you to arrange such accommodation. There are a limited number of student rooms available for the full 15 months.

CHSS is a centre of research excellence which undertakes high quality research into a wide range of health systems and health services issues at local, national and international levels. CHSS also supports and advises health care staff to develop and undertake research projects. CHSS collaborates with a wide range of partners in Kent, the UK and in other countries to improve the links between research, policy and practice.

Accreditation

AACSB

Entry requirements

Qualification requirements

A good honours degree (minimum 2:2) from the UK or an equivalent internationally recognised qualification.

All applicants are considered on an individual basis and additional qualifications, professional qualifications and relevant experience may also be taken into account when considering applications. 

International students

Please see our International Student website for entry requirements by country and other relevant information. Due to visa restrictions, students who require a student visa to study cannot study part-time unless undertaking a distance or blended-learning programme with no on-campus provision.

English language entry requirements

The University requires all non-native speakers of English to reach a minimum standard of proficiency in written and spoken English before beginning a postgraduate degree. 

For detailed information see our English language requirements web pages. 

Need help with English?

Applicants who are required to meet an English language condition may be able to study a pre-sessional course in English for Academic Purposes through Kent International Pathways.

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Course structure

Duration: 1 year full-time, 2 years part-time.

Modules

The following modules are indicative of those offered on this programme. This list is based on the current curriculum and may change year to year in response to new curriculum developments and innovation. You take compulsory modules related to businesses and organisation and then take four healthcare related modules. 

Each module is designed to meet the overall aims of the Programme, building your management skills in the context of global business. The Brussels trip is linked to the compulsory Global Business Analysis and Global Sustainable Healthcare module which itself builds upon the Corporate Strategy and Performance Management module (see below for full details). 

In addition to this, the compulsory Management Consultancy Report links the learning achieved through the taught programme with the industrial placement/industry case study.

Compulsory modules currently include

This module will utilise domestic and international companies to shed light on change management issues, and models of change and therefore allows students to gain understanding of leadership and change in organisations and subjects covered will typically include:

• Understanding change management.

• The role of change agents including management consultants.

• Examine the core issues involved in leading change.

• Organisations and key stakeholders to deliver change and organisational success.

• Contemporary issues in change management.

Find out more about CB9122

This module aims to develop the skills and knowledge necessary for enhanced employability for postgraduate students. Subjects covered will typically include:

• Employability skills and career theory

• Personal skills analysis

• Management skills development

• Insights into Career opportunities relevant to course of study

• Navigating the job application process: Psychometric tests, interviews, assessment centres, and presentations

• Finding your consultancy project/internship/industrial placement opportunity

Find out more about CB9123

The module aims to cover key accounting and financial management aspects of a business. The module begins by learning about the use of accounting principles in measuring and reporting financial position of a business for external stakeholders. It then moves on to analysing and interpreting financial reports for decision making. Under the financial management aspect, the module covers key capital investment decision making techniques such as NPV and IRR. Finally, the major aspects related to long term financing decisions such as sources of long term finance, capital structure, and costs of debt, equity and capital are covered.

Find out more about CB9124

The module content includes business consultancy skills that are transferable into the business consulting profession, internal consultancy positions within organisations, and senior management roles.

Indicative topics are:

* Approaches to management consulting.

* Negotiating a scope of work.

* Developing a client proposal.

* Data collection and analysis.

* Preparing and presenting a consulting report.

* Working as an effective team member in a consulting team.

* Managing client relationships and expectations.

* Consulting project management.

Find out more about CB9125

This module aims to provide an advanced understanding of the role of strategic management in organisations, relating to the strategic analysis, decision-making and processes within and between organisations in different business contexts. Through studying this module students develop critical awareness of current developments and new insights in strategic management and performance measurement.

Indicative topics may include:

Defining corporate strategy; the strategy context; strategy formulation; resource-based strategy; corporate and business strategy; performance measurement (tools and techniques).

Find out more about CB9128

This module will use contemporary and practically relevant resources to provide an understanding of the health economics approach towards the individual behaviour with respect to health and the workings of the health care markets, as well as explore the theoretical and methodological challenges associated with the economic evaluation of healthcare interventions. Students will be provided the opportunity to explore critical research questions using real evaluations and theoretical texts in order to make informed decisions regarding the appropriateness of different methods.

The module will include teaching on:

• Why Health Economics?

• Demand for Health Care Services

• The physician. Physicians in the marketplace

• Healthcare financing

• Valuing the benefit and cost of health care services

• Promoting health equity and the role of government

Find out more about SO953

The module will commence by considering two questions 'How can patients be part of an interdisciplinary team?' and ‘How can an interdisciplinary team be managed?’ thereby enabling students to think in terms of inclusion of the patient and reflecting upon the possible advantages and disadvantages of this approach. Students will then be introduced to the main history, challenges, and factors influencing collaboration and partnership between patients and professionals, and various practices of interpersonal collaboration practices. Subsequent weeks will cover topics on role clarification, negotiation and conflict resolution.

Find out more about SO961

The module will focus on exploring how health systems need to adapt to changing health needs and maintain financial sustainability. Students will be introduced to a range of concepts relevant to developing sustainable health systems. This will encompass the way health systems are funded, how care delivery is organised to meet the needs of patients and how managers will need to respond to changing systems and organisational demands. Topics covered will include:

• Health needs and epidemiological changes

• Health system financing

• Interpretation of the evidence and policy relating to healthcare initiatives

• How to calculate 'value for money' (based on Quality Adjusted Life Years, as opposed to solely Return on Investment)

• Strategy development and business planning

Find out more about SO963

The aim of this module is to explore system changes, integrated care models, and system architecture as they relate to health care. The focus will be primarily on health systems in high income countries. In many high income countries, including the UK and Canada, health systems are facing the challenge of adapting to new approaches to healthcare that focus on the organisation and management of health services in primary and community settings to meet changing health needs. These organisations tend to be smaller, often networked or federated groups, have flatter organisational structures and are developing new ways of working, coping with more complex delivery settings and the need to adopt more collaborative and integrated ways of working between organisations.

Topics covered will include:

• Examining how health systems are adapting to meeting changing health care needs, the shift to supporting an older population and people with chronic health problems and multi-morbidity

• Exploring the meaning of integrated care and its implications for health and social care organisations, managers and professionals

• The management challenge of moving to network models of organisation

• Patient-centred health care: engaging with patients and users

Find out more about SO964

This module examines recent developments in marketing thinking and market strategy development. Students will acquire a theoretical foundation through the lectures and discussions on marketing management and communications concepts and frameworks. The use of case studies will allow the student to explore the process of marketing decision-making and strategy development as well as enhancing the ability to apply marketing theory to a wide range of problems.

Indicative topics are:

• Marketing planning

• The market: understanding and analysing the marketing environment

• Segmentation, targeting and positioning

• Marketing research

• Understanding customers and buyer behaviour

• The organisation: marketing strategy and ethics

• The marketing mix (goods and services)

• New product development

• Marketing communications

• Pricing

• Marketing channels

• Contemporary issues in marketing

Find out more about CB9104

Compulsory modules currently include

This module will focus on both qualitative and quantitative approaches to business and management research and would allow students to gain knowledge of the various research techniques and research design issues, such as ethics and dealing with informants. Subjects covered will typically include:

• Formulating and clarifying the management consultancy topic.

• Theoretical approaches and literature review.

• Philosophy of social science research.

• Research design.

• Research ethics.

• Secondary and primary research methods.

• Quantitative method and data analysis.

• Qualitative method and data analysis.

• Writing a consultancy proposal.

• Library resources: online sources and searching journal databases.

• Writing and presenting a management consultancy report.

Find out more about CB9112

Teaching and assessment

The programme involves a taught and a project component. The taught programme is assessed by a mixture of coursework assignments throughout the year, and by examinations in May and June. Once these are completed, you work full time on the Dissertation.

Our MSc Healthcare Management includes 2 days a week of teaching, which is very beneficial for those in employment or with other commitments. 

Programme aims

The programme aims to:

  • Provide a pre-experience Master’s programme for students wishing to pursue a career in business and management.
  • Educate individuals as managers and business specialists and thus improve the quality of management as a profession.
  • Provide preparation for and/or development of a career in business and management by developing skills at a professional or equivalent level, or as preparation for research or further study in the area.
  • Add value to first degrees by developing in individuals an integrated and critically aware understanding of management and organisations and assist them in taking effective roles within management.
  • Develop students’ knowledge and understanding of organisations, the external context in which they operate and how they are managed.
  • Develop the ability of individuals to critically apply key marketing and management theories in a range of different contexts, through the development of cognitive, critical and intellectual skills, research skills and relevant personal and interpersonal skills.
  • Enhance the development of lifelong learning skills to foster individuals’ abilities to be able to work with self-direction and originality and to contribute to business and society at large.
  • Bring the scholarly and critical insights of the Social Sciences to bear on the subjects, activities and processes associated with the management of organisations.
  • Provide teaching and learning opportunities that are informed by high quality research and scholarship, from within the Kent Business School and elsewhere.
  • Build on the close ties of the University with European institutions.
  • Support sustainable national and regional economic success via the development of opportunities offered by the programme, including those related to an understanding of international business practices.

Learning outcomes

Knowledge and understanding

You will gain knowledge and understanding of: 

  • Internal aspects functions and processes of organizations; the impact of external contextual forces on organisations including: legal systems; ethical, economic, environmental, social and technological change issues; international developments; corporate governance with their effects at local, national and global levels upon the strategy, behaviour, management and sustainability of organisations and their environment (SB3.2, SB3.7, SB3.9).
  • Markets and customers: the development and operation of markets for resources, goods and services; customer expectations; service and orientation. (SB3.2, SB3.7, SB3.9).
  • The financing of the business enterprise or other forms of organisations; sources, uses and management of finance; use of accounting for managerial and financial reporting applications. (SB3.2, SB3.7, SB3.9).
  • The change management process and change planning within organisations, leadership and change within organisations. (SB3.2, SB3.7, SB3.9).
  • The uses and limitations of a range of research methods/techniques; the collection and analysis of qualitative and quantitative data, synthesis and reporting, and an understanding of their strengths and weaknesses for providing information and evaluating options in an uncertain organisational environment. (SB3.7, SB3.9; SB 3.12).
  • The development, management and exploitation of information systems and their impact on organisations. (SB3.2, SB3.7, SB3.9).
  • The comprehension and use of relevant communications for application in business and management, including the use of digital tools. (SB3.2, SB3.7, SB3.9).
  • The development and implementation of appropriate strategies within a changing environment, strategic risk management and issues of compliance. (SB3.2, SB3.7, SB3.9).
  • A range of contemporary and pervasive issues which may change over time. Illustrative examples include: innovation, creativity, entrepreneurial - and entrepreneurial behaviour and enterprise development, sustainability, business ethics, values and norms, globalisation. (SB3.2, SB3.7, SB3.9).
  • Advanced knowledge and understanding of the management systems within Healthcare organisations (BM SB3.2, SB3.7, SB3.9; HS SB3.1, SB3.3, SB3.5)
  • Approaches to healthcare management in the UK and across the world and an understanding of the international context of health care and health care system implications. (BM SB3.2, SB3.7, SB3.9; HS SB3.1, SB3.3, SB3.5)



Intellectual skills

You will gain the following intellectual skills:

  • Critical thinking and creativity; managing creative processes in self and others; organising thoughts; analysis, synthesis, critical appraisal. This includes the capability to identify assumptions, evaluate statements in terms of evidence, detect false logic or reasoning, identify implicit values, define terms adequately and generalise appropriately. (SB3.8, SB3.9).
  • Robust theoretical grounding in the broad area of business and management, development of a range of transferable skills as well as demonstrate a systematic understanding of ability to select, organise, develop and synthesise complex material. (SB3.9, SB 3.10).
  • Ability to assemble, analysis and synthesise relevant business information to inform decision-making: establish criteria, using appropriate decision-making techniques including identifying, formulating and solving business problems. (SB3.9; SB 3.12).
  • Ability to plan, work and study independently and to use resources in a way which reflects best current practice and anticipated future practice; organise thoughts, analyse, synthesise and critically appraise. (SB3.9).
  • Integrative capability to communicate and co-ordinate or eventually lead a team of multifunctional specialists; ability to recognise and use individuals' contributions in group processes and to negotiate and persuade or influence others; team selection, delegation, development and management. (SB5.1, SB3.9).
  • Plan, structure, and produce a business report. (SB3.9).

Subject-specific skills

You gain subject-specific skills in:

  • Develop an ability to design and interpret research into business and management issues. (SB3.9).
  • Develop an ability to understand the nature and scope of businesses operations and attributes of business performance. (SB3.9).
  • Demonstrate an ability to manage their workload, solve problems, make quality decisions and manage time effectively. (SB5.1, SB3.9).
  • Develop new sets of skills in areas such as people management, strategic management, global business, marketing communication, leadership, performance management and time management skills. (SB3.9).
  • Demonstrate an ability to understand the international and ethical dimension to business operations. (SB5.1; SB3.9).
  • Demonstrate an ability to apply theories to practical problems in the healthcare sector (BM SB3.9, SB4.2; HS SB3.1, SB3.3, SB3.5).
  • Develop an ability to apply health analytics such as health economics, population health needs data to the organisation and management of health care organisations (BM SB3.6, SB3.9; HS SB3.1, SB3.3, SB3.5)
  • Demonstrate an ability to understand the international and ethical dimension to the delivery and sustainability of health care services and systems (BM SB3.5, SB3.7; HS SB3.1, SB3.3, SB3.5)

Transferable skills

You will gain the following transferrable skills:

  • Develop numeracy and analytical skills to be able to address business and management issues. (SB3.9).
  • Demonstrates an ability to apply analytical frameworks to make business decisions and inform practice by reflecting on a range of key employability skills. (SB3.9).
  • Demonstrate knowledge and ability to manage and work with others from diverse background to help improve business performance. (SB3.9).
  • Demonstrate an ability to take advantage of range of sources including uses of use of communication and information technology, to design and interpret research on business and management issues independently. (SB3.9).
  • Demonstrate ability to analysis business situations and problems, make decisions and communicate their conclusions. (SB3.9).
  • Demonstrate an ability to lead and contribute in team environment and recognise others’ contributions in group processes. (SB3.9).

Additional skills specific to the programme with an Industrial Placement:

  • Gain practical experience within a working environment applying knowledge and skills gained through academic study. (SB3.7, 3.8, 3.12, 3.13)


Fees

The 2021/22 annual tuition fees for this programme are:

  • Home full-time £12100
  • EU full-time £16200
  • International full-time £21500
  • Home part-time £6050
  • EU part-time N/A
  • International part-time N/A

For details of when and how to pay fees and charges, please see our Student Finance Guide.

For students continuing on this programme fees will increase year on year by no more than RPI + 3% in each academic year of study except where regulated.* If you are uncertain about your fee status please contact information@kent.ac.uk.

Your fee status

The University will assess your fee status as part of the application process. If you are uncertain about your fee status you may wish to seek advice from UKCISA before applying.

Additional costs

General additional costs

Find out more about general additional costs that you may pay when studying at Kent. 

Funding

Search our scholarships finder for possible funding opportunities. You may find it helpful to look at both:

The Complete University Guide

In The Complete University Guide 2021, the University of Kent was ranked in the top 10 for research intensity. This is a measure of the proportion of staff involved in high-quality research in the university.

Please see the University League Tables 2021 for more information.

Complete University Guide Research Intensity

Independent rankings

In the Research Excellence Framework (REF) 2014, we were placed 25th (out of 101 institutions) in the UK for research intensity in business and management studies and 98% of our research was judged to be of international quality. The School’s environment was judged to be conducive to supporting the development of research of international excellence.

The School was also ranked 24th for its breadth and depth of research across the whole community of research active staff by the Association of Business Schools.

Research areas

Research activities at Kent Business School are broadly organised into six areas

Our research extends business knowledge and produces innovative and sustainable solutions to organisational challenges.

The Centre for Health Services Studies research interests extends to a multitude of different streams:

  • Primary care
  • Public health
  • Palliative care
  • Integrated healthcare
  • Public policy
  • Health psychology.

As a forward-looking school and research centre, we are always working to ensure that our research has a positive impact, not just within business but in the wider world.

Staff are recognised as being at the forefront of their fields and their expertise has been sought by bodies such as the Organisation for Economic Co-operation and Development (OECD), the Chartered Institute of Personnel and Development (CIPD), the Swiss Institute of Banking and Finance, the FT Trading Room, Kent County Council and Medway Council.

For more information, see our Research page for information on Kent Business School and the centre About page

Careers

You gain much more than an academic qualification when you graduate from Kent Business School – we enhance your student experience and accelerate your career prospects.

In today’s business climate employers are increasingly demanding more from new employees, we are therefore proud that they continually target our graduates for their organisations across the globe. Employers respect our robust teaching and reputation for delivering international business expertise, leading global research and an outstanding international learning experience.

From the moment you start with us, our efforts are focused on helping you gain the knowledge, skills and experience you need to thrive in an increasingly competitive workplace.

Graduates have gone on to work for companies including, Deloitte, Fujitsu Services Ltd, Pace Capital, City Sprint, J.P Morgan & Chase and BP.

Professional recognition

MSc Healthcare Management at Kent Business School is accredited by the Chartered Management Institute (CMI). Gain the CMI Level 7 Certificate in Professional Consulting and the CMI Level 7 Certificate in Strategic Management and Leadership upon completion of your Master’s.

Kent Business School is a member of the European Foundation for Management Development (EFMD) and the Chartered Association of Business Schools (CABS); and the Kent MBA is an Association of MBAs (AMBA) accredited programme.

In addition, KBS has accredited programmes with the following professional bodies:

  • The Chartered Institute of Personnel and Development (CIPD)
  • The Chartered Institute of Logistics and Transport (CILT)
  • The Chartered Institute of Procurement and Supply (CIPS)
  • The Chartered Institute of Marketing (CIM)
  • The Chartered Management Institute (CMI)
  • The Professional Risk Managers’ International Association (PRMIA)
  • The Global Association of Risk Professionals (GARP)
  • The Association of Chartered Certified Accountants (ACCA)
  • CFA Institute

KBS is a signatory of the United Nation's Principles for Responsible Management Education (PRME), which provides a global network for academic institutions to advance corporate sustainability and social responsibility.

Study support

Postgraduate resources

Kent Business School at Medway benefits from a range of new facilities. The Sail and Colour Loft features six seminar rooms, a group learning room, a computer suite, quiet and general study areas, social spaces and a special reference collection of core text books. The Sibson Building at Canterbury is a vibrant new campus destination. The state-of-the-art building includes dedicated postgraduate and IT suites, academic and research workspaces, three lecture theatres and social learning spaces.

Each postgraduate student is assigned a specific member of academic staff who acts as your first point of contact throughout your studies. There is a lively postgraduate community at the School, with plenty of space to relax and interact with your fellow students and our academic staff.

Kent’s libraries offer over a million books, periodicals and journals, as well as subject-specific librarians to help you find the information you need. We also offer excellent teaching facilities with tailor-made specialist resources and access to a range of software packages used in quantitative analysis and finance.

An international focus

Kent Business School has more than 60 internationally recognised academics from 22 different countries. Most of our teaching faculty are involved with researching the latest issues in business and management, working with organisations to provide new insight for business leaders and policymakers. Their knowledge and findings feed into the programmes to ensure they are both cutting-edge and globally relevant.

Worldwide partnerships

Kent Business School has close links with: ifs (Institute of Financial Services); dunnhumby, who partners the Consumer Insight Service in the Centre for Value Chain Research; Hong Kong Baptist University, with whom we offer a joint Master’s programme in Operational Research and Finance Business Statistics; University of Castellanza (Italy); Audencia Nantes Business School (France); Aarhus School of Business and Social Sciences (Denmark); Universiti Teknologi Malaysia; University of Ingolstadt, Bayern (Germany); City University of Hong Kong; Renmin University of China, School of Business.

Dynamic publishing culture

Staff publish regularly and widely in journals, conference proceedings and books. Among others, they have recently contributed to: Critical Perspectives on Accounting; Quantitative Finance; Human Resource Management Journal; Journal of Product Innovation Management; European Journal of Operational Research; and Psychology & Marketing.

Global Skills Award

All students registered for a taught Master's programme are eligible to apply for a place on our Global Skills Award Programme. The programme is designed to broaden your understanding of global issues and current affairs as well as to develop personal skills which will enhance your employability.  

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Learn more about the applications process or begin your application by clicking on a link below.

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