The Arrivals Hub is closed - visit Nexus
The Arrivals Hub is now closed and will next open on Friday 13 September 2024.
Until it re-opens, you can visit Nexus in the Templeman Library; go in the main entrance, through the turnstiles, and take the first right.
What is the Arrivals Hub?
The Arrivals Hub brings together administrative teams to help you in person, whether you are a new or returning student. The Arrivals Hub is based on our Canterbury campus - see below for information about Medway arrivals.
While the Arrivals Hub is closed, you can visit Nexus in the Templeman Library.
Medway arrivals
Please visit the Medway building to collect your KentOne student ID card and/or for Biometric Residence Permit (BRP) appointments.
The reception is open between 9.00 and 17.00, Monday to Friday.
ID card collection
Please allow 48 hours between receiving your registration confirmation email and going to collect your ID card.
Biometric Residence Permit (BRP) appointments
We will be in touch with you if you need to present your immigration documents in person, and will provide you with a link to book an appointment.