Information Services – IT Services

 

Work off campus (Kent VPN service)

Access files and IT services on the Kent network from off campus using the VPN (Virtual Private Network). VPN works from off campus only. The VPN is for your use only - don't let others use your connection.

Register for VPN access

Set up your VPN connection

Before running the VPN setup tool, you must optimise your security settings and remove/disable file sharing software in order to abide by University IT regulations.

Windows 10

  1. Open the Microsoft Store which can be found in the Start menu and search for FortiClient then select Get. This will download and install FortiClient.
  2. Now go to Settings then Network and Internet and select VPN.
  3. Select Add a VPN connection.
  4. Enter the following details in the boxes: and click Save:
    • VPN Provider: FortiClient
    • Connection name: give it a name of your choice
    • Server name address: vega.kent.ac.uk

To connect to the VPN:

  • Got to Settings then Network and Internet and select VPN.
  • Click the Kent VPN connection you just created and select Connect.
  • To log in enter your Kent IT Account username in this format: abc1

If you still have the old VPN service, don't remove it until you know the new one works for your needs. If there is something you can't access using FortiClient, let us know.

Windows 8 and Windows 7

  1. Download FortiClient (Windows version) from their website.
  2. Run the file. Say yes to any User Account Control prompts that come up.
  3. Accept the License Agreement and click Next.
  4. Select Secure Remote Access (selected by default) and click Next. Do not select the other options.
  5. Accept the Default destination folder and click Next.
  6. Click Install.
  7. Click Finish.
  8. Open the FortiClient Console from the program menu or the icon in the system tray (next to the clock), click on Remote Access.
  9. Click on Configure VPN.
  10. Enter a meaningful Connection Name and Description.
  11. In the Remote Gateway box, enter vega.kent.ac.uk
  12. Choose Prompt on login under authentication
  13. Click Apply then Close.

The VPN is now set up and ready to use.

To connect to the VPN use the FortiClient console: click Remote Access and enter your Kent IT Account username and password.

If you still have the old VPN service, don't remove it until you know the new one works for your needs. If there is something you can't access using FortiClient, let us know.

iPhone and iPad

Install FortiClient for iOS

  1. Install FortiClient from the App store
  2. Run the FortiClient App.
  3. Allow the App to create VPN configurations on your device.
  4. In the FortiClient VPN window choose select connection then choose Add Configuration.
  5. Fill in the following details and select Done when finished:

Name: any name will do
Host: vega.kent.ac.uk
Port: 443
User: leave blank
Password: leave blank

To connect to the VPN

  • Go to the FortiClient App
  • Move the slider next to VPN to on
  • Enter your Kent IT Account username and password when asked.
    • If you see a permissions error, make sure 'auto correct' isn't changing your username.

If you still have the old VPN service, don't remove it until you know the new one works for your needs. If there is something you can't access using Forticlient, let us know.

Android

  1. Install the FortiClient VPN app from the Google play store.
  2. Open the app and tap Allow for the required permissions.
  3. Under VPN name put any name that will help you identify the VPN connection.
  4. Select VPN type SSL VPN.
  5. Tap Create.
  6. Tap Server, enter ‘vega.kent.ac.uk’ and tap OK.
  7. Tap the back arrow at the top of the page to get to the connection page.
  8. Tap Connect and enter your Kent username (eg. abc12) and password.
  9. Tap OK on the connection request.
  10. You should now be connected to the VPN.

To disconnect or reconnect to the VPN use the FortiClient VPN app. Find it in Settings > Wireless & Networks > VPN

If you still have the old VPN service, don't remove it until you know the new one works for your needs. If there is something you can't access using Forticlient, let us know.

Linux

  1. Download FortiClient for Linux setup file (tar archive)
  2. Via the file explorer, right-click on the file and extract its files. Open the folder that matches the architecture of your Linux distribution and run ‘forticlientsslvpn’
      • Or Via Linux Terminal, go to the folder where the file has been downloaded and extract it with  tar –xvf forticlientsslvpn_linux<version>.tar.gz
  3. Open the FortiClient folder, and run ./fortisslvpn.sh & (if you know whether your Linux installation is 32 or 64 bit there are specific folders, open these and run ./forticlientsslvpn &   ) with elevated privileges.
  • If you would prefer to use the command line interface, you can find CLI versions of FortiClient under the specific 32 or 64 bit folders.

Configuration of the GUI FortiClient SSLVPN

  1. Run ./fortisslvpn.sh as root
  2. Create a profile for the Kent VPN by clicking on Settings, then on the + under Connection Profiles.
  3. Enter the following details:
      • Name: give it a name of your choice
      • Server: vega.kent.ac.uk
      • Port: 443
      • Username: Kent username only
      • Password: Kent password
      • Leave Certificate and the password field below it blank
  4. Click Done to confirm
  5. Select the newly created profile from the drop down list by Connection.
  6. If a certificate warning is displayed, click Continue
  7. The VPN tunnel will remain active as long as FortiClient is open. To terminate the connection, close the program.

Configuration of the CLI FortiClient SSLVPN

Run ./forticlientsslvpn_cli as root with the following settings:

  • ./forticlientsslvpn_cli --server 129.12.254.97:443 --vpnuser <Kent username>
  • Press Enter and FortiClient will request the password for the username.
  • If the connection is successful, a STATUS::Connected message will be displayed, otherwise if the password is incorrect, error ‘SSLVPN down unexpectedly with error:2’ will appear.
  • The VPN tunnel will remain active as long as the terminal window is open. To terminate the connection, press Control + C.

If you still have the old VPN service, don't remove it until you know the new one works for your needs. If there is something you can't access using Forticlient, let us know.

 

Is your connection secure?

You should see a padlock symbol   in your browser's address bar which you can click for more details. Secure Shell (SSH) connections: if you're using SSH, read this

How to access your files and folders

Before you can view your files and folders, you'll need to:

How to delete a VPN

Windows

Windows 10

  1. In the Windows search box type ‘VPN’ and select Change virtual private networks (VPN) from the results list
  2. Select the VPN you want to delete, and click Remove.

Windows 8 and 7

  1. Windows Orb
  2. Control Panel
  3. Network and Internet
  4. Network and Sharing Centre
  5. In the left-hand column select Change adapter settings
  6. Select the VPN you want to delete
  7. From the menu bar above, select Delete this connection.

 

iPhone and iPad

  1. Settings
  2. General
  3. Scroll down and tap VPN
  4. Tap the i icon besides the name of the VPN you want to delete
  5. Scroll down and tap Delete VPN
  6. When asked, tap Delete to finish.

 

Android

As this is different in nearly all versions of Android, our best advice is to go into VPN settings and follow the process on screen to select and remove a VPN connection.

In the latest version we tested, you tap Settings, Network & Internet, VPN, click the cog icon next to the VPN name, then click Forget VPN.

 


VPN activity is your responsibility

When using the VPN remember that your device is on the Kent network and you are responsible for all activity.

Disconnect from Kent as soon as you are finished: do not browse the web using this connection, it will be slow and slows down the Kent network.



IT Services, University of Kent

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Last Updated: 10/04/2018