Kent Business School

Vinh Sum Chau

Kent Business School - Senior Lecturer in Strategy


01227 82(4404)
V.S.Chau@kent.ac.uk

Publications

Also view these in the Kent Academic Repository

Article
McCarthy, D.C., Bui, H.T.M. and Chau, V.S. (2013). Assessing Performance Determinants of Higher Education Academics in Developed and Emerging Economies: UK vs Vietnam. Strategic Change 22:371-385.
Chau, V.S. and Witcher, B.J. (2012). Varieties of Captialism and Strategic Management: Managing Performance in Multinationals after the Global Financial Crises . British Journal of Management [Online] 23:58-73.
Soltani, E. and Chau, V.S. (2012). A Learning Organization Perspective of Service Quality Operations in the IT Industry. Strategic Change [Online] 21:275-284.
Chau, V.S. et al. (2012). Managing Performance in Global Crisis. British Journal of Management [Online] 23:1-5.
Chau, V.S. and Ngai, L.W.L.C. (2010). The Youth Market for Internet Banking Services: Perceptions, Attitude and Behaviour. Journal of Services Marketing [Online] 24:42-60.
Chau, V.S. and Kao, Y.-Y. (2009). Bridge Over Troubled Water or Long and Winding Road? Gap-5 in Airline Service Quality Performance Measures . Managing Service Quality [Online] 19:106-134.
Chau, V.S. (2009). Benchmarking Service Quality in UK Electricity Distribution Networks. Benchmarking: An International Journal [Online] 16:47-69.
Chau, V.S. and Witcher, B.J. (2009). The Uses and Usefulness of Reflexive Accounts in Strategic Performance Management Research: The Case of UK Regulated Public Utilities. International Journal of Productivity andPerformance Management [Online] 58:346-366.
Chau, V.S. and Witcher, B.J. (2008). Dynamic Capabilities for Strategic Team Performance Management: The Case of Nissan. Team Performance Management [Online] 14:179-191.
Witcher, B.J., Chau, V.S. and Harding, P. (2008). Dynamic Capabilities: Top Executive Audits and Hoshin Kanri at Nissan South Africa. International Journal of Operations & Production Management [Online] 28:540-561.
Chau, V.S. (2008). The Relationship of Strategic Performance Management to Team Strategy Company Performance and Organizational Effectiveness. Team Performance Management [Online] 14:113-117.
Witcher, B.J. and Chau, V.S. (2008). Contrasting Uses of Balanced Scorecards: Case Studies at Two UK Companies. Strategic Change [Online] 17:101-114.
Witcher, B.J. and Chau, V.S. (2007). Balanced Scorecard and Hoshin Kanri: Managing Strategic Priorities. Emerald for Managers.
Witcher, B.J., Chau, V.S. and Harding, P. (2007). Top Executive Audits: Strategic Reviews of Operational Activities. Managerial Auditing Journal [Online] 22:95-105.
Witcher, B.J. and Chau, V.S. (2007). Balanced Scorecard and Hoshin Kanri: Dynamic Capabilities for Managing Strategic Fit. Management Decision [Online] 45:518-538.
Chau, V.S. and Witcher, B.J. (2005). Implications of Policy Incentives for Strategic Control: An Intergrative Model. Annals of Public and Cooperative Economics 76:85-119.
Chau, V.S. and Witcher, B.J. (2005). Longitudial Tracer Studies: Research Methodology of the Middle Range. British Journal of Management [Online] 16:343-355.
Book
Witcher, B.J. and Chau, V.S. (2014). Strategic Management: Principles and Practice (2nd Edition). Hampshire: Cengage Learning.
Witcher, B.J. and Chau, V.S. (2010). Strategic Management: Principles and Practice. Andover: Cenage Learning.
Book section
Chau, V.S. (2013). An East Asian Perspective on Food Ethics: Implications for Child Obesity in Mainland China . in: Clarke, J. P. and Ritson, C. eds. Practical Ethics for Food Scientists: Ethics in Research, Education and the Workplace . Wiley-Blackwell, pp. 57-76.
Conference or workshop item
Gilman, M.W., Serbanica, C. and Chau, V.S. (2014). Aligning University–Industry Interactions: the Role of Boundary Spanning in Improving Efficiency and Productivity. in: Proceedings of the 28th Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2013). Synthesising Strategic Performance Management Methodologies: Implications and a New Way for Public Sector Improvement. in: Proceedings of the 27th Annual Conference of the British Academy of Management.
Chau, V.S. (2012). When Guanxi alone is not enough! The Relationship of Chinese Cultural Values to Childhood Obesity in Mainland China. in: Proceedings of the 26th Annual Conference of the British Academy of Management.
Chau, V.S. et al. (2012). Emergency Services and Praxis: A Performance Management Perspective. in: Proceedings of the 26th Annual Conference of the British Academy of Management.
Soltani, E. and Chau, V.S. (2011). The Rationality of Behaviour during the 2008 Global Financial Crisis: The Impact of Management Practices. in: Proceedings of the 25th Annual Conference of the British Academy of Management (BAM).
Soltani, E. and Chau, V.S. (2011). The (In)efficacy of Service Quality Operations: A Learning Organization Perspective. in: Proceedings of the 25th Annual Conference of the British Academy of Management (BAM).
Bui, H.T.M., Baruch, Y. and Chau, V.S. (2011). Team Learning in Higher Education: An International Context. in: Proceedings of the 25th Annual Conference of the British Academy of Management, September, Aston Business School, Aston University (Birmingham, UK).
Chau, V.S. and Witcher, B.J. (2011). Strategic Management and Varieties of Capitalism. in: Symposium of the 2011 International (European) Conference of the Asia Pacific Business Innovation and Technology Management Society, October, Lausanne University (Lausanne, Switzerland).
Chau, V.S. et al. (2010). Strategic Management and Performance in Changing Times. in: Symposium Proceedings of the 24th Annual Conference of the British Academy of Management .
Chau, V.S. and Tang, A.R. (2010). It Doesn't Really Matter if You're Fat or Light! Implications of Child Obesity in China and UK for Social Marketing Strategy. in: Proceedings of the 24th Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2009). Managing Strategic Priorities in Daily Management. in: Proceedings of the 29th Annual Conference of the Strategic Management Society.
Chau, V.S. and Witcher, B.J. (2009). Deliverology: The Art and Artistry of Managing Strategic Priorities in Public Sector Daily Management. in: Proceedings of the 23rd Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2009). The Five Competitive Forces That Shape Strategic Monopoly: Transforming Transco to Deliver Superior Performance. in: Proceedings of the 23rd Annual Conference of the British Academy of Management.
Chau, V.S. and Kao, Y.-Y. (2008). Customer Quality Performance and Satisfaction Measures in Airline Services: Bridge Over Troubled Gap 5 or Between East and West? in: Procedings of the 22nd Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2008). The Importance of Vision, Mission and Values in Approaches to Strategic Performance Management: Comparative Cases and a Conceptual Framework. in: Proceedings of the 22nd Annual Conference of the British Academy of Management.
Chau, V.S. et al. (2008). Practice-Relevant Performance Management Research: A Hostage to Fortune? in: Symposium Proceedings of the 22nd Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2007). Dynamic Capability at Nissan: Hoshin Kanri. in: Proceedings of the 7th Annual Conference of the European Academy of Management.
Chau, V.S. and Witcher, B.J. (2007). The Strategic Control of Non-Market Industries: Findings from UK Regulated Monopoly Network Utilities. in: Proceedings of the 27th Annual Conference of the Strategic Management Society.
Chau, V.S. and Witcher, B.J. (2007). Top Executive Audits: Building Dynamic Capabilities at Nissan South Africa. in: Proceedings of the 21st Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2006). POSIES: A Balanced Scorecard / Hoshin Knari Dynamic Capability Framework for the Management of Strategy and Operational Effectiveness. in: Proceedings of the 6th Annual Conference of the European Academy of Management.
Chau, V.S. and Witcher, B.J. (2006). Top Executive Audits: Senior Management Involvement at an Operational Level. in: 20th Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2006). Top Executive Audits: Senior Management Involvement in Strategic Reviews of Organization-Wide Performance and Processes. in: Proceedings of the 26th Annual Conference of the Strategic Management Society.
Chau, V.S. and Witcher, B.J. (2006). Hoshin Kanri and the Balanced Scorecard: A Dynamic Capability for Strategy and Operatonal Effectiveness. in: The 66th Annual Meeting pf the Academy of Management.
Chau, V.S. and Witcher, B.J. (2005). Reflexivity and the Active-Based View of Management: Tracer Studies in UK Regulated Monopolly Network Utilities. in: Proceedings of the 19th Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2005). Balanced Scorecard and Hoshin Kanri: An Intergrative Approach for Management of Strategy and Operational Effectiveness. in: Proceedings of the 19th Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2004). Tracing the Adaptation Progress of Policy Innovations in the Straegic Management of Objecives in UK Regulated Utilities. in: Proceedings of the 7th Annual Conference of the Irish Academy of Management.
Chau, V.S. and Witcher, B.J. (2004). Tracer Methodological Rigour and Practical Organisational Propinquity: The Hoshin Kanri Research Case Examplar. in: Proceedings of the 18th Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2004). CAQDAS and Longitudinal Tracer Studies: One Step Forward and Two Steps Back or Two Steps Back for One Step Forward? in: Proceedings ot he 18th Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2003). Longitudinal Tracer Studies: Trancending the Boundaries of Research Methodologies for a Better Middle Way. in: Proceedings of the 17th Annual Conference of the British Academy of Management.
Chau, V.S. and Witcher, B.J. (2003). Tracing Effects of Regulation Policy Innovation on Strategic Control in the Management of UK Regulated Utilities: A Preliminary Assessment. in: Proceedings of the 17th Annual Conference of the British Academy of Management.
Chau, V.S. (2002). Connecting the Dots: A Real-Time Investigation of Strategic Management Control Under Economic Regulation of New Initiative Deployment. in: Proceedings of the 16th Annual Conference of the British Academy of Management.
Monograph
Chau, V.S. (2003). Report on Customer Service Performance Measures in UK Network Industries: Squeezing Hard to Improve Quality. Norwich University, Norfolk.
Total publications in KAR: 52 [See all in KAR]

Supervision

  • Donna Knowles: What effect, if any, does the use of social media have on dynamic capabilities?
Past supervisees:
  • Dwi Kurniawan: BSCs in Networks: Indonesian SME's

Contact information

Office information

Kent Business School
Research & Development Centre
Room 116A
Canterbury
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09:00 - 11:00 Tuesday
Please request appointment via email

 

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Last Updated: 10/06/2015