Information Services – IT Services

Off campus working

Students and staff can access files and resources on the Kent network from off campus by installing the VPN (Virtual Private Network software).

Academic visitors/contractors: contact us with your University of Kent username to apply for VPN access.

Before installing the VPN you must:

in order to abide by University IT regulations.

Installing and using the VPN

Windows 8

How to install the VPN

Is your version of Windows 32-bit or 64-bit? To check, right-click Computer and select Properties. The bit version is included in the system name/type, under the system section.

Problems with the download?

If the download failed, have you got another VPN connection with the same name? Remove any old connections (instructions below) and try to run the tool again.

 

How to use the VPN

  1. From the Start screen click Desktop.
  2. Click the network icon in the system tray (near the time):

  3. Select the Kent VPN Connection from the list and click Connect.
  4. When logging in enter your Kent IT account username in this format: ukc\username
  5. After a short while you will be connected to the Kent VPN.

Once connected...

How to access your files and folders

 

Windows 7

How to install the VPN

Is your version of Windows 32-bit or 64-bit? To check, right-click Computer and select Properties. The bit version is included in the system name/type, under the system section.

Problems with the download?

If the download failed, have you got another VPN connection with the same name? Remove any old connections (instructions below) and try to run the tool again.

How to use the VPN

  1. Click the Start button (Orb) then click Control Panel.
  2. Click Network and Internet then click Network and Sharing Center.
  3. Click Connect to a Network, click on your Kent VPN connection and click Connect.

Once connected...

How to access your files and folders

Windows Vista

How to install the VPN

Is your version of Windows 32-bit or 64-bit? To check, right-click Computer and select Properties. The bit version is included in the system name/type, under the system section.

Problems with the download?

If the download failed, have you got another VPN connection with the same name? Remove any old connections (instructions below) and try to run the tool again.

 

How to use the VPN

  1. Click the Start button, then click Connect To
  2. Click your Kent VPN connection in the list, and click Connect,
  3. Enter your IT account details, ensuring that the 'Domain box' contains UKC.
  4. Click Connect: when you see the screen 'Successfully connected to Kent VPN', click Close.
  5. Disconnect from Kent as soon as you are finished: do not browse the web using this connection, it will be slow and slows down the Kent network.

Once connected...

How to access your files and folders

Mac / iPad

iPad setup instructions for VPN

Mac setup instructions for VPN

You need OS X versions 10.8 and above:

To check your version of OS X: click on the Apple icon (top left of the scree) and select About This Mac. The version number is directly beneath the Mac OS X title.

  1. Open System Preferences (Apple menu) and click the Network icon under Internet and Network.
  2. In the Network window, click on the ‘+’ icon at the bottom of the connection types list on the left.
  3. Select VPN from the drop-down list for Interface in the box that appears.
  4. VPN Type list: select PPTP.
  5. Under Service Name enter a useful name such as Kent VPN, and click Create.
  6. The box disappears: your new VPN connection should show in the connection types list in the Network window.
  7. Make sure your VPN connection is highlighted in the list, and enter this into the boxes on the right:
    - type the text venus.kent.ac.uk in the Server Address box
    - type your Kent IT account username for the Account name, eg abc1.
    - tick the box next to Show VPN status in the menu bar to see the VPN menu in the top right of your screen, allowing for easy access when connecting and disconnecting in future.
  8. Click Apply to save your settings.

How to connect in future

When online, click the VPN icon (top right), click the connection you created and log in.

Disconnect from Kent when you have finished accessing the Kent network - do not browse the web using this connection, it will be slow and slows down the Kent network.

Removing a VPN connection

Windows 8

  1. From the Start screen click Desktop, then click the File Explorer icon (bottom left) and select Network from the left menu.
  2. Click Network and Sharing Centre from the ribbon at the top.
  3. In the left-hand menu click change adapter settings.
  4. Right-click on a connection, then select Delete and OK to confirm.

Windows 7 and Vista

  1. Click Start, and then click Control Panel.
  2. Make sure View by (top right of the Control Panel) is set to either Large icons or Small icons, then click Network and Sharing Center.
  3. If using Windows 7 click Change adapter settings, if using Windows Vista click Manage network connections.
  4. Right-click on a connection, then select Delete and OK to confirm.

Windows XP

  1. Click Start, and then Control Panel.
  2. Select Network Connections.
  3. Right-click on a connection, then select Delete and OK to confirm.

What next?

To access files on the network: map a drive on your computer

EDA students - advice on accessing your files: EDA student FAQ

Got Windows XP? You need to upgrade

Windows XP machines are no longer allowed on the Kent network for security reasons.

What is the VPN?

Access files and resources on the Kent network by installing VPN (Virtual Private Network) software.

The VPN only works off campus! If on campus, use the wired internet or WiFi (eduroam).

Many online services like SharePoint, Lync and email don't need VPN.

When connected

Don’t share your VPN connection: don't save your password or leave your device unattended.

Disconnect when finished: browsing the web via VPN slows down your connection.

IT Services, University of Kent

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Last Updated: 23/10/2014