Information Services – IT Services

 

Working off campus

Students and staff can access files and resources on the Kent network from off campus via the VPN (Virtual Private Network). The VPN is for your use only - don't let others use your connection.

Visitors/contractors: contact us with your IT account username to apply for VPN access.

Reconfiguring your VPN

To reconfigure your VPN, you need to remove your old VPN then install the VPN again.

Removing the VPN

Windows 8

  1. From the Start screen click Desktop, then click the File Explorer icon (bottom left) and select Network from the left menu.
  2. Click Network and Sharing Centre from the ribbon at the top.
  3. In the left-hand menu click change adapter settings.
  4. Right-click on a connection, then select Delete and OK to confirm.

Windows 7 and Vista

  1. Click Start, and then click Control Panel.
  2. Make sure View by (top right of the Control Panel) is set to either Large icons or Small icons, then click Network and Sharing Center.
  3. If using Windows 7 click Change adapter settings, if using Windows Vista click Manage network connections.
  4. Right-click on a connection, then select Delete and OK to confirm.

Mac

  • In System Preferences go to Network.
  • From your list your current connections, choose the Kent VPN (its name will be whatever you chose to call it when you set up the connection).
  • Use the minus button at the bottom of the list to delete it.

Setting up your VPN connection

Before runnning the VPN setup tool, you must optimise your security settings and remove/disable file sharing software in order to abide by University IT regulations.

Virgin Media SuperHub users

Before connecting to the Kent VPN, you will need to log in to your router, usually by going to this address: http://192.168.0.1

  • Put in your username & password for the router. If you haven’t changed this it will be written on the back of the router, or on an information card attached to it.
  • Go to Advanced Settings
  • In the ‘Firewall’ section tick the box next to PPTP Pass-Through
  • Now if you haven't done it yet, you can set up your connection on your device. Once that's done too, you should be able to connect.

Windows 8

Is your version of Windows 32-bit or 64-bit? To check, right-click Computer and select Properties. The bit version is included in the system name/type, under the system section.

Problems with the download?

If the download failed, have you got another VPN connection with the same name? Remove any old connections and try to run the tool again. You can also set your connection up manually (pdf guide)

Windows 7

Is your version of Windows 32-bit or 64-bit? To check, right-click Computer and select Properties. The bit version is included in the system name/type, under the system section.

Problems with the download?

If the download failed, have you got another VPN connection with the same name? Remove any old connections (instructions below) and try to run the tool again. You can also set your connection up manually (pdf guide)

Windows Vista

Is your version of Windows 32-bit or 64-bit? To check, right-click Computer and select Properties. The bit version is included in the system name/type, under the system section.

Problems with the download?

If the download failed, have you got another VPN connection with the same name? Remove any old connections (instructions below) and try to run the tool again. You can also set your connection up manually (pdf guide)

Mac / iPad

iPad setup instructions for VPN

Mac setup instructions for VPN

You need OS X versions 10.8 and above:

To check your version of OS X: click on the Apple icon (top left of the scree) and select About This Mac. The version number is directly beneath the Mac OS X title.

  1. Open System Preferences (Apple menu) and click the Network icon under Internet and Network.
  2. In the Network window, click on the + icon at the bottom of the connection types list on the left.
  3. Select VPN from the drop-down list for Interface in the box that appears.
  4. VPN Type list: select PPTP.
  5. Under Service Name enter a useful name such as Kent VPN, and click Create.
  6. The box disappears: your new VPN connection should show in the connection types list in the Network window.
  7. Make sure your VPN connection is highlighted in the list, and enter this into the boxes on the right:
    - type the text vulcan.kent.ac.uk in the Server Address box
    - type your Kent IT account username for the Account name, eg abc1.
    - tick the box next to Show VPN status in the menu bar to see the VPN menu in the top right of your screen, allowing for easy access when connecting and disconnecting in future.
  8. Click Apply to save your settings.

Any other devices

Manual set-up - advanced users only

VPN doesn't work on a Windows Phone.

To set up VPN on other operating systems such as Linux:

  • VPN type - PPTP
  • Server name - vulcan.kent.ac.uk
  • See the pdf guides within your relevant operating system above, for further instructions

 


How to log in to VPN

Windows 8 and 7

  1. From the Desktop, click the network icon in the system tray (near the time):

  2. Select the Kent VPN Connection from the list and click Connect.
  3. Enter your Kent IT account username: username and your password
  4. Logon Domain: UKC
  5. Click Connect. After a short while you will be connected to the Kent VPN.

 

Windows Vista

  1. Click Start then Connect To
  2. Click your Kent VPN connection in the list, and click Connect
  3. Enter your Kent IT account username: username and your password
  4. Logon Domain: UKC
  5. Click Connect.

Mac/iPad

  • Mac: When online, click the VPN icon (top right), click the connection you created and log in.
  • iPad: go to your Settings, find VPN and switch to ON.

Android

  • Tap Settings
  • Tap on VPN and then KentVPN
  • Username: your Kent IT account username
  • Password: your Kent password

You are now connected to the Kent VPN.


How to access your files and folders

Before you can view your files and folders, you'll need to:

VPN activity is your responsibility

When using the VPN remember that your device is on the Kent network and you are responsible for all activity.

Disconnect from Kent as soon as you are finished: do not browse the web using this connection, it will be slow and slows down the Kent network.

If you connect with SSH

To verify your connection to the University SSH servers, use the following digital fingerprints:

  • moon.kent.ac.uk Fingerprint = 4d:4e:ef:9d:8d:09:43:e9:31:a1:3a:6a:b5:9a:f9:b6
  • sol.kent.ac.uk Fingerprint = e9:60:36:d0:bc:b1:ec:af:e2:41:4f:dc:5f:24:18:5a
  • University of Kent Root CA SHA1 Fingerprint = 25:8B:5B:61:26:59:FF:4C:83:FF:36:79:70:9B:79:D6:7B:D0:BC:EA
  • Download the certificate for the University of Kent Root CA


What is the VPN?

You can access material restricted to the Kent network by installing the VPN (Virtual Private Network).

VPN works from off campus only.

IT Services, University of Kent

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Last Updated: 29/04/2015