Contact with Your College and Community Life Team

Our contact information, details about when the team may reach out to you and the support we can offer.
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When might you be contacted by the team directly?

The College and Community Life team focus is on support, usually around welfare, personal or financial problems.

  • Our team will reach out to check all is well and offer you or your household an appointment: 
    • If concerns are raised by other services who interact with you on the campus, like the House Keeping team or College Reception
    • If we receive an incident report from Campus Security
    • If other services, including your academic Division are not able to make contact with you
    • If concerns are raised about your off-campus term-time address
  • We will contact you via your Kent email, by texting or calling your mobile number listed on KentVision or by letter to your private term-time address
  • It is very important you keep your contact details up to date on KentVision, including an up-to-date mobile number and term-time address.

How to check or update your contact details in KentVision: 

Term-time address: KentVision> 'My Details' > 'My Personal Details’  

Permanent address: Please email csao@kent.ac.uk

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