Professor Karen Cox, Presiding Officer during a ceremony in Canterbury Cathedral
Graduation FAQs
Some frequently asked questions, and answers, about your graduation day and processes.

Before the day

Unfortunately not. Students graduate with their respective school only - if you are a Joint Honours student, please check with us which School's ceremony you will be graduating in.

No. On the day of your ceremony, a programme is distributed to each family/group which contains the name and course title of each graduate (not your result). If you do not wish for your name to be published in this, please contact the Corporate Events team as soon as possible. The deadline for this is TBC.

Please note, if your details are included they will also appear on the commemorative clothing. You would also be removed from this if you request for your name to be removed from the programme.    

If you have a debt to the University you may still be invited to a ceremony but it is important to note the deadline for clearing debts. Please make sure all outstanding University debts are cleared by TBC.

If your outstanding balance is a fee debt, failure to meet the deadline will mean your results will be withheld and you will be excluded from graduating.

If your outstanding balance is an ancillary debt (i.e. not related to University tuition fees), failure to pay the balance by the deadline means the University reserves the right to revoke your invitation to attend the ceremony. Instead you will graduate in absentia and must provide a postal address where we will post your certificate. 

If you do not complete your course, you will be removed from the ceremony and invited to the next available ceremony following successful the completion of your course. If you have already booked your graduation fee on Tempest Ticketing or hired your gown on the Graduate Gowning Company,we will automatically issue a full refund.

Canterbury
Visitor information can be obtained from: https://www.canterbury.co.uk/site/scripts/places_to_stay.php

Medway
Visitor information can be obtained from: http://www.visitmedway.org/places-to-stay

Your E-Receipt will be sent to all students a few days before your ceremony is due to take place. This will be sent to the email address that you registered with on Tempest Ticketing. You need to exchange this E-Receipt on the day.

We aim to hold graduation ceremonies as advertised. However, we reserve the right to make alterations if necessary.

In the unlikely event that a ceremony has to be cancelled or rearranged, the University will make every effort to contact you to let you know and we will publish updates on our web pages. 

If the Awards Ceremony cannot take place or is delayed or the ceremony time needs to change due to circumstances beyond the control of the University of Kent, including (without limitation) fire, explosion, terrorist act (or threat of terrorist act), exceptionally adverse weather conditions or natural disaster, pandemic, national mourning (any member of the royal family), student registration exceeds our capacities or as a result of any industrial action or dispute involving the University of Kent, or the venue at which the Degree and Award Ceremony is due to be held, the University will not be liable for any losses direct or otherwise incurred by the graduands or their guests.

On the day

Students are requested to dress smartly for the occasion. Please note that under no circumstances will a student be allowed to graduate in casual wear (jeans, shorts, sportswear or trainers). It is recommended that students and their guests wear shoes that they are comfortable wearing for long periods of time both walking to and from the venues and standing waiting to enter the Cathedral. All students must graduate in academic gowns hired from the Graduate Gowning Company. Please note if you have a reason why you will not be able to dress smartly, then please get in touch with us prior to your ceremony to make these arrangements.

Yes. Please note that children aged 3 or under do not require their own ticket. However they will be required to remain seated on a parent or guardian's lap for the duration of the ceremony. Pushchairs and prams will need to be folded up if brought into the Cathedral so as not to block the aisles. 

Children aged 4 or over require their own ticket to gain entry. This is due to Health and Safety requirements of the cathedrals.

Please note the ceremony is approximately 90 minutes long. As the seating in the cathedrals is not tiered, the view of the ceremony may be limited.

Guests should note that there are no crèche or childminding facilities available at either Canterbury or Rochester Cathedral.

We recommend arriving at least two hours before your ceremony start time. We cannot guarantee graduands who arrive late will be permitted to enter the Cathedral once the ceremony has started.   

Graduands and guests should note that there is no parking in the grounds of the Cathedrals.

You can find information on surrounding car parks at the following websites:

Please see our Specific Requirements section for information about accessible parking.

Students and guests should first collect their gown, exchange email confirmations for guest tickets and view photography at Shirley Hall (Canterbury - July), Westgate Hall (Canterbury - November) or Corn Exchange (Rochester). Email confirmations will have been sent to the students in advance of their graduation. Please ensure that you have either printed off copies of the email confirmation with the bar code on, or that it is accessible via a smart phone to be scanned before receiving the tickets. Please also ensure that you have either printed off your graduation gown order confirmation email or have a copy of this email accessible on a smart phone at the gown collection point.

Seating in the Cathedral is not pre-allocated to ticket holders, so seats are distributed on a first-come, first-served basis. Please note that due to the design of the Cathedral, there are a number of restricted viewing seats. From these seats you can view televisions showing a live feed of the ceremony. It is important for guests to arrive as early as possible. As a general rule, the queue will start building up around 90 minutes prior to the ceremony start time. We recommend that guests accompany their respective graduand to have group photographs taken and collect tickets if you have not already done so. However once this is done, we recommend you join the queue as early as possible.

Yes, the ceremony is filmed and, where possible, live streamed. If live streaming is available, this will be confirmed in advance and the links for each ceremony will be available on the ceremony dates page. Members of the congregation are asked not to move from their seats, take photographs or make video recordings during the ceremony. Only certain members of the University, journalists, the official photographers and a DVD company are authorised to do so. The photographs and video recordings may be used for publicity and marketing purposes to promote the University.

Guest seating in Congregations ceremonies is allocated on a first-come, first-served basis. Guests are not able to choose or change seats, and please note that some seats have restricted views. From these seats you can view televisions showing a live feed of the ceremony.

Ceremonies generally take around 90 minutes. Most ceremonies have an honorary degree awarded, which will take place midway through the ceremony. We request that guests remain in the Cathedral for the duration of the ceremony.

There are no toilets inside the Cathedral. Please ask a member of staff for directions. Please be aware, guests will not be able to leave the ceremony 15 minutes before the end as the procession willl begin to take place.

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