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Support, health and wellbeing

Stay safe

Here you will find safety contacts and top tips to help keep you safe on and off campus.

SafeZone app

The free SafeZone app gives you quick access to emergency services, first aid and the University.

Find out more and download the SafeZone app.

 

Canterbury campus security

On-campus security at Canterbury includes 24/7 campus patrols and CCTV, night-time campus walking taxi service, free personal safety alarms and nearly all our accommodation is protected by key card entry. There is also a night bus and preferred taxi service.

 

Campus Security

Security staff are on duty 24 hours a day, 365 days a year and can be contacted on 01227 823300.

You can collect a free personal safety alarm and receive safety advice from the Campus Security Office at any time of day or night. The Campus Security Office is part of the banking hall between Marlowe and Grimond.

The Campus Security Office is also where you will find lost property, further safety advice and discounted bike locks!

Campus Security can also be called to accompany you across campus and back to your college/accommodation. If you would like to use the 'Walking Taxi' service please call 01227 823300.

In times of an emergency please call Campus Security on: 01227 823333.

 

Park Wood Campus Security Team

Campus Security has an office in Park Wood Study Hub. The team regularly patrols Park Wood and share safety advice with students.

You can visit them at the hub or call them directly from any flat/house in Park Wood.

 

Keynes and Turing Campus Security Team

Campus Security has an office in the Turing Hub. The team regularly patrols Keynes and Turing and share safety advice with students.

You can visit them at the hub or call them directly on 01227 816174.

 

Security staff in colleges

From 22.00 until 6.00 you will find security staff patrolling each college (that's on top of 24/7 Campus Security patrols).

You can also contact Campus Security directly from your college reception.

 

Sexual assault advice

Read Student Support's guidance for students who have been sexually assaulted or raped.

 

Harassment contacts

We have trained members of staff as 'Harassment Contacts', who can be contacted for advice and support.

 

Night bus

Stagecoach provides a night bus which runs throughout the evening into the early hours. The Nite Unibus route includes campus colleges and the local area.

 

Canterbury Street Marshals

Canterbury Street Marshals help keep students who live off-campus safe after a night out. They patrol the streets where many of our students live off-campus. Read more about Canterbury Street Marshals.

 

Taxi service

Kent Union has a preferred taxi service. Cab Line 6 can be contacted on 01227 66 66 66. Remember to book your taxi in advance!

General safety contacts

 

Medway campus security

Access to the Medway campus is monitored by the gatehouse staff and members of security patrol the site 24 hours a day.

There is a Police Community Support Officer based in the Drill Hall Library who regularly patrols the campus and all areas are covered by CCTV.

You can collect a free personal safety alarm from the reception of the Medway Building and Pilkington Building any time from 9.00-17.00, Monday to Friday.

The accommodation at Liberty Quays features comprehensive CCTV coverage, 24 hour security and electronic entry systems.

 

Medway campus security contacts

When on the Universities at Medway campus you can contact security on:

Monday-Friday, 8.30-16.00 (term time only):

  • Emergency: 07885 806416
  • General enquiries:
    • 01634 888801/888901
    • Go to the Medway Building

 

Out of hours:

  • Greenwich security: 01634 883138

 

Police Community Support Officers (PCSO)

PCSOs support the work of police officers - acting as the eyes and ears of the local community.

Joyce McEvoy is the PCSO and University Liaison Officer for the Medway campus.

 

Medway community PCSO Helen Kristic.

 

Liberty Quays security contacts

To contact security at Liberty Quays call:

  • Triumph House reception tel: 07920 084783
  • Formidable House reception tel: 07769 142379

 

Sexual assault advice

Read Student Support's guidance for students who have been sexually assaulted or raped.

Recommended walking routes

Please use our recommended walking routes to:

These routes are fully lit and it doesn't take much longer.

Off-campus

If off-campus contact the police:

  • Non-urgent: 101
  • Emergency: 999

 

First aiders

You can call an on campus first aider on 01634 888801.

 

Go out with Medway Activities

The University-run Medway Activities team organises a range of social activities including night club trips which include transport from Liberty Quays. Find out more and book a trip by emailing medwayactivities@kent.ac.uk.

We do not recommend going on night club trips with external providers. If you choose to go on one of these trips you do so at your own risk.

 

 

 

 

Safety tips

 

Walking home

Best way to stay safe at night is to stick with your friends. But if you find yourself on your own, here are some tips:

  • If on campus, use our night-time walking taxi service by contacting Campus Security (Canterbury only)
  • Get a registered taxi – save some money for the end of the night, so you can be brought straight home – it’s much safer and easier
  • Get the Nite bus, the Uni2. Stagecoach provides a night bus until 04.35 and the route includes campus colleges and the local area.
  • Get a free personal safety alarm from Campus Security
  • Go out with Medway Activities. The University-run Medway Activities team organises a range of social activities including night club trips which includes transport from Liberty Quays
  • Keep your valuables hidden – cover-up expensive looking jewellery, mobiles, keys, cash and cards
  • Stick to well-lit and busy areas. Avoid car parks and underpasses
  • Stay alert - don't walk home on the phone or listening to music

 

Dangerous drinks

Avoid getting spiked by following these safety measures:

  • Don’t leave your drink unattended
  • Never accept a drink from a stranger or someone you don’t trust
  • If you feel ill, slightly drunk or wasted when you know you shouldn’t, your drink could have been spiked. If so, tell someone you trust and get to a safe place

 

Safety in the home

  • Check you’ve got smoke alarms and test them regularly
  • Keep exits clear
  • Be careful cooking – more than half of fires start in the kitchen
  • Stub cigarettes out properly and dispose of carefully
  • Close your doors at night
  • Switch off electrical appliances when you’re not using them
  • Make sure you have a gas safety certificate. Your landlord is legally obliged to make sure all the appliances in the house are safe
  • Fire safety advice from Kent Fire and Rescue Service

 

Protect against crime

  • Take out contents insurance on all your belongings
  • Keep valuables out of sight
  • Don’t keep spare keys hidden anywhere obvious
  • Security mark your valuables
  • When you go on holiday take your valuables with you and tell your neighbours
  • Report incidents to the police. You will need the crime reference number to make an insurance claim
  • Canterbury Community Safety Partnership website also has some useful safety advice

 

Campus Security

Campuses are covered by CCTV and security staff 24 hours a day, 365 days a year.

Canterbury
Non-emergency and night-time walking taxi service:
01227 823300

Emergency: 01227 823333

Medway
01634 883138

IT safety advice How to report incidents of discrimination Guidance for students who have been sexually assaulted or raped

Corporate Communications - University of Kent

The University of Kent, Canterbury, Kent, CT2 7NZ, T: +44 (0)1227 764000