Online Conference, Tuesday 29 and Wednesday 30 April 2025
Join us for the latest conference on Innovations in Internationalisation at Home, organised by Global and Lifelong Learning at the University of Kent. Hear from colleagues across the sector and discover the impact they have had on students, staff and their institutions. Learn new ways to develop, enhance and extend the breadth and impact of your Internationalisation at Home activities.
Innovations in Internationalisation at Home: Show us your Impact #IIH2025
Overview
Based on the success of our previous Innovations in Internationalisation at Home conferences and growing sector-wide interest in this important area, we are delighted to announce the IIH2025 online conference, which will take place on Tuesday 29 and Wednesday 30 April 2025.
IIH2025 brings an opportunity to learn from best practice around the world with a series of asynchronous case studies and live facilitated discussions. Our aim is to showcase different impact measures which the sector can learn from and harness to demonstrate the importance of Internationalisation at Home.
This year's theme is 'Show us your Impact' and as Internationalisation at Home is very varied in nature we are keen to showcase insights into impact from both qualitative and quantitative perspectives.
A working schedule for the live event is below:
29 April
09.00-9.15am Welcome
09.15-10.00am Opening Plenary
10.05-10.50am: Live Q&A Session with presenters (Round 1)
10.55-11.45am Roundtable Discussion
11.45-12.00 Closing Remarks Day 1
30 April
15.30-16.15pm Opening Plenary Day 2
16.20-17.00pm Live Q&A Session with presenters (Round 2)
17.00-17.45pm Live Panel Discussion
17.50-18.20pm Roundtable Discussion
18.20-18.30pm Closing Remarks and Conference Close
There will be a flipped component ahead of the live event where attendees will have access to a series of asynchronous video presentations exploring impact of Internationalisation at Home in a variety of contexts and countries.
Details of how to access our our asynchronous videos, will be sent to those who register for the conference. You can register for the live event at the joining links above.
Dr. Ankie Hoefnagels Research Centre Global Minds at Work
Ankie Hoefnagels is a passionate advocate for cultivating a global mindset in professional settings. She is a professor and the chair of the Zuyd University Research Centre Global Minds at Work in the Netherlands. Ankie earned her Master of Arts in English and Literary Studies from Utrecht University, followed by a PhD from the Nijmegen School of Management. Her doctoral research focused on the role of intercultural competence within the hospitality industry, exploring its impact from the perspectives of managers, employees, and guests. This research, along with her extensive fieldwork in the hospitality sector and experience teaching in international classrooms, has deepened her commitment to advancing the development of a global mindset. She believes that fostering this mindset is crucial for enhancing relationship quality across all professional domains.
Ankie is the founder of the Global Mind Monitor, a tool now utilized by over 25 universities in the Netherlands, Belgium, the United States, and Ecuador. She also serves as vice chair of the Graduate Committee for the Professional Doctorate in Leisure, Tourism, and Hospitality.
She has made significant contributions to the academic community, publishing articles in several international journals and edited books. She is also the co-author of a book on intercultural communication in the tourism and hospitality industry. Outside of her academic work, she is a regular columnist for Dagblad De Limburger and an education and society analyst for L1 Radio.
In 2023, Ankie had the honor of being the Walter Conti Professor at the Hospitality Management School of Penn State University in the United States, where she furthered her expertise in hospitality management on a global scale. Ankie is also an integral part of the management team at the Hotel Management School Maastricht. She maintains professional affiliations with SIETAR, ICC Global, EuroChrie, and THE-ICE.
Her work reflects a commitment to the practical application of intercultural competence in transforming professional environments. It is Ankie’s drive to inspire and connect others to embrace diversity, empathy, and cross-cultural understanding in their careers.
Day 1 Conference Schedule - Tuesday 29 April
Welcome Address
09.00-09.15am
Dr Anthony Manning, Dean and Director for Global and Lifelong Learning, University of Kent
Opening Plenary
09.15-10.00am
Enhancing students’ insights into their global competence development with the Global Mind Monitor online learning environment
Dr. Ankie Hoefnagels Research Centre Global Minds at Work
Many educators struggle with monitoring and evaluating the effect of their internationalisation efforts in terms of students’ global competence development. The Global Mind Monitor offers that opportunity by means of a comprehensive online questionnaire, reporting and learning environment that provides students with opportunities to monitor their development and invite others for 360 degree feedback. The collaborative approach of the developers allows faculty to analyse their own students’ data at an aggregate level. In this plenary we will show the model and educational (and research) affordances of the Global Mind Monitor.
Live Q&A (Round 1)
10.05-10.50am
Join us in breakout rooms for an opportunity to meet with presenters from our video presentations offering you a chance to ask questions and delve deeper into their presentations.
Round 1 will include presenters from the following categories:
A - Virtual Mobility & Digital Learning
B - Intercultural & Inclusive Pedagogies
Roundtable Discussion
10.55-11.45am
Join a facilitated discussion on topical themes associated with Internationalisation at Home. Choose from the following roundtables:
Breakout Room 1: Scaling Virtual Exchange
Breakout Room 2: Embedding Intercultural Competence in the Curriculum
Day 1 Closing Remarks
11.45-12.00
Dr Anthony Manning, Dean and Director for Global and Lifelong Learning, University of Kent
Meet our Opening Plenary speakers (Day 2)
Polly Collingridge, Senior Business Consultant, Cultural Intelligence Centre UK
Polly Collingridge heads up business development at the Cultural Intelligence Centre UK and is a CQ Certified Facilitator. She has the privilege of speaking regularly with a wide range of private and public sector clients about the intercultural challenges they are experiencing, then liaising with a global network of facilitators to craft customised training solutions.
Polly’s early career was spent in book publishing, largely working for Canongate Books where she ran the international rights sales department and sat on the board. She has an MSc in Cross-Cultural Psychology from Brunel University and a degree in Italian and Spanish from the University of Manchester. Although she was born and (mostly) raised in London, she has also lived in Italy, Costa Rica, Mexico, Ireland and the USA. Polly is passionate about the role of CQ in helping us work towards a society in which we all understand each other a little better.
Kelsey Dery, Senior Account Manager, Cultural Intelligence Centre UK
Kelsey's focus is on managing and growing existing education partnerships. She is responsible for developing current relationships by matching and aligning client’s goals with appropriate solutions and demonstrating how our research-based products and services can resolve their needs. A graduate from Grand Valley State University, she earned a B.A. in Communications and has a background working with start-up companies as well as experience working in the legal world. In her free time, she loves reading, watching movies and spending time outdoors. She currently lives in Portugal with her husband and son.
Day 2 Conference Schedule - Wednesday 30 April
Opening Plenary
15.30-16.15pm
Measuring the Impact of Internationalisation at Home (IaH) through Cultural Intelligence
Polly Collingridge and Kelsey Dery, Cultural Intelligence Centre UK
We’ve all heard of IQ and EQ, now this keynote introduces CQ! Cultural Intelligence or CQ, is the ability to flex your behaviour in order to relate effectively to people who are different to you. This session will give an overview of the work of the Cultural Intelligence Centre – a global research-based training and consulting agency – as well as the Cultural Intelligence framework and academically validated psychometric tool. You will also hear examples of a range of different CQ training initiatives in universities around the world and the positive outcomes for students. Is CQ the way to capture the impact of IaH going forward?
Live Q&A (Round 2)
16.20-17.00pm
Join us in breakout rooms for an opportunity to meet with presenters from our video presentations offering you a chance to ask questions and delve deeper into their presentations.
Round 2 will include presenters from the following categories:
C - Sustainable & Policy-Driven Internationalisation
D - Student Engagement & Co-Curricular Initiatives
E - Academic & Curriculum Development
Live Panel Discussion
17.00-17.45
How can external providers support Internationalisation at Home initiatives at universities to deliver impact?
Join us for a live panel discussion with colleagues from four providers where we will discuss the increasing role they play for universities, the impact to students and the communities they service through their activities.
Asma Abdelrahman, Programme Manager, Soliya
Terry Dray, Higher Education Consultant, Caribbean Elective
Duncan McCombe, Partnership Manager, Common Purpose
Tom Whitehead, Director, Think Pacific
Roundtable Discussion
17.50-18.20pm
Join a facilitated discussion on topical themes associated with Internationalisation at Home. Choosing from the following roundtables:
Breakout Room 1: Exploring IaH Frameworks
Breakout Room 2: Preparing Global Citizens
Closing Remarks and conference close
18.20-18.30pm
Dr Anthony Manning, Dean & Director for Global and Lifelong Learning, University of Kent
IIH2024 offered a unique in-person opportunity to learn from experts in the field and discuss ongoing investment and innovation in the internationalised student experience.
Catch up on our recent digital conference which took place on Friday 15 July 2022. Visit our You Tube Channel to view presentations from colleagues across the sector and contributions from our plenary speakers who spoke about the potential of COIL/VE for a co-creative experience and Innovations in IaH, giving a critical reflection on
moving towards an impactful practice.
Curriculum internationalisation is a topic of growing global academic importance, as universities expand and recruit staff and students from beyond national borders and seek to make relevant impact through teaching, innovation and engagement.
On 5 April 2019, more than 60 colleagues from across the sector joined us for a one-day conference, at the University of Kent, to share good practice in the fields of internationalisation at home and internationalisation of the Curriculum.
