Business Improvement - LABS4070

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Module delivery information

Location Term Level1 Credits (ECTS)2 Current Convenor3 2024 to 2025
Year 4 15 (7.5) Ibrahim Salama checkmark-circle


A synopsis of the curriculum

• An overview of the continuous improvement process illustrating how it is being applied throughout the bioscience industries
• Building and leading effective teams
• Project management in the work place
• Business improvement process cycles – PDCA (Plan, Do, Check, Act) and the progression to DMAIC (Define, Measure, Analyse, Improve, Control). DMAIC will then be used as the cycle to deploy the methodologies and tools.
• Methodologies: - Lean (reduction of "waste" in all its forms and productivity improvement); - Six Sigma (reduction in process variation and elimination of errors)
• Continuous Improvement Reporting – the Toyota A3 Report


Contact hours

Blended distance learning:
Contact hours: 122 hours
Private Study Time: 28 hours
Total Learning Time: 150 hours

Method of assessment

Hypothetical Project 40% - composed of individual assignments (5000 words in total)
Assignments 20% - 2 Assignments (10% each)
Oral Presentation 40% (20 minutes)

The pass mark for each individual assessment is 40%. All assessments must be passed in order to pass the module.

Indicative reading

Harold Kerzner (2006) Project Management: a systems approach to planning, scheduling, and controlling. Wiley.
Rath & Strong (2000) Six Sigma Pocket Guide. Rath & Strong.
Rath & Strong (2006) Lean Pocket Guide. Rath & Strong.
Paul Keller (2011) Six sigma demystified. McGraw-Hill.
Williams & Sayer (2012) Lean for Dummies. Wiley & Sons.

See the library reading list for this module (Medway)

Learning outcomes

The intended subject specific learning outcomes.
On successfully completing the module students will be able to:
Demonstrate a working knowledge of project management and an ability to relate this to the current work environment.
Demonstrate a clear understanding of the various continuous improvement cycles, methodologies and tools that are commonly employed in a process plant, laboratory or office business context.
Apply a project management or continuous improvement process to a real work based situation confidently.
Show the ability to critically self-appraise the application and impact of the project management or continuous improvement process project and to identify its' strengths and weaknesses.
Clearly communicate the findings through a report and presentation to a varied target audience.

The intended generic learning outcomes.
On successfully completing the module students will be able to:

Demonstrate the development of practical/technical skills.
Analyse, evaluate and correctly interpret data.
Communicate and present data effectively.
Obtain and use information from a variety of sources as part of self-directed learning.
Manage their time and use their organisation skills within the context of self-directed learning.


  1. Credit level 4. Certificate level module usually taken in the first stage of an undergraduate degree.
  2. ECTS credits are recognised throughout the EU and allow you to transfer credit easily from one university to another.
  3. The named convenor is the convenor for the current academic session.
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