This module is not currently running in 2021 to 2022.
Students will be expected to develop the ability to use appropriate techniques of analysis and enquiry within Operations Management and to learn how to evaluate alternatives and make recommendations. Topics are likely to include:
• Strategic role of operations and operations strategy
• Design of processes and the implications for layout and flow
• Design and management of supply networks
• Resource planning and management
• Lean systems
Total contact hours: 27
Private study hours: 123
Total study hours: 150
13.1 Main assessment methods
Online MCQ Test 1 (7.5%)
Online MCQ Test 2 (22.5%)
Examination, 2 hours (70%)
13.2 Reassessment methods
Reassessment Instrument: 100% exam
Slack, N. et al., (2010). Operations Management FT/Prentice Hall, 6th edition.
Barnes, D., (2008). Operations Management, Thomson.
Greasley, A., (2009). Operations Management, John Wiley and Sons.
For the more technically minded:
Hopp, WJ. and Spearman, ML., (2000). Factory Physics: Foundation of Manufacturing Management, McGraw-Hill.
See the library reading list for this module (Canterbury)
See the library reading list for this module (Medway)
The intended subject specific learning outcomes
11.1 Be familiar with the field of operations management and understand how operations can more effectively contribute to the organisation's objectives.
11.2 Know and apply a variety of techniques and analysis frameworks used by operations managers to help them make decisions in operations.
11.3 Understand decision making in the operations management function and its application to process, capacity, supply, quality and workforce management.
11.4 Utilise appropriate concepts and models for the analysis and evaluation of operations management problems.
11.5 Through case study and exercise work, be able to investigate problems, evaluate solutions and present recommendations.
The intended generic learning outcomes
12.1 Problem solving and decision taking skills.
12.2 Communication and writing skills.
12.3 The ability to work with complex material.
12.4 The ability to analyse problems and identify appropriate solutions.
12.5 The ability to work and study independently and utilise resources effectively.
12.6 Self-management skills.
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