Here are some of our most frequently asked questions.

FAQ list

If they have applied through UCAS, used all five choices and they aren't holding any offers, they might be able to apply through UCAS Extra for another course.

In UCAS Extra, they can apply for any course with vacancies. UCAS Extra is open between the end of February and early July.

To use Extra they need to have:

  • already made five choices
  • received decisions from all these choices, and
  • either had no offers or declined all the offers they have received.

Please note: If they decline their offers and add a UCAS Extra choice, they will not be able to accept any of their original choices later.

Have a look at our Application Timeline for key dates and deadlines.

Yes. If they send their application to us by 30 June, we will send it to their chosen universities and colleges. If we receive their application after this date, they will be entered into Clearing.

The University is bound by the Data Protection Act and by other legalisation in relation to confidentiality and disclosure of information. Staff are unable to give any information about a student applying for a place at the University to a third party (including parents), without that student's expressed permission.

More information: Our relationship with you

Your role is to be positive, no matter what the outcome and take the lead in suggesting practical next steps if your child decides to enter Clearing (see the next FAQ). 

Practical tips:

  • Find out which courses have vacancies. Official vacancy lists are published on the UCAS website and on university websites
  • They don't have to stick to the subject choices they made originally - there may be other areas which might suit them better.
  • Make a Clearing shortlist and contact the universities as soon as possible on results day
  • Write down questions before phoning
  • Emphasise the effort they have put in and how hard they have tried. Knowing that they have your support will mean a lot.

Clearing is an opportunity for your child to explore their options and consider other possibilities if their plans have changed, or they are having second thoughts about their course. It’s organised by the Universities and Colleges Admissions Service (UCAS).

If your child wants to make an application to Kent then they need to do this themselves. They should apply online at kent.ac.uk/Clearing 

If they can’t apply online then they can call us and we can make the application on their behalf. It’s much better if we talk to your child themselves, but if they give verbal consent over the phone we can discuss their application with you. 

Accommodation will be offered to full-time undergraduate students in their first year of study, provided they meet the following criteria:

  • They are a full-time undergraduate student who has selected Kent as their first choice University and they applied before 31 July in the year of entry.
  • Insurance, Late, Adjustment or Clearing applicants will be offered accommodation subject to availability.

See our Accommodation FAQs for more information about University accommodation.  

See our handy application timelines for full details: 

Yes, we set aside a number of rooms for returning students . First year and returning students typically live separately, although returners can apply for any accommodation option on campus except Turing College which is reserved only for first year students. 

Accommodation applications for returning students open in mid-November and students can apply with their friends so they can live together or individually. Returning students enjoy all the same benefits as first year students such as no deposits, bills and insurance included, shorter contract offers and free Kent Sport membership.

You may be used to being fully involved and being kept up to date with your child’s progress, but unfortunately, the University is not able to disclose this sort of personal data (even to parents) other than in the most exceptional of circumstances because of the provisions of the Data Protection Act.

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