Early Resolution, as part of the Academic Appeals process

Early Resolution

This page provides information to students about the process of Early Resolution.

It is important you read information on this page before submitting your early resolution request.

Contact your Division Contact Kent Union Advice Centre

What is Early Resolution?

  • Early Resolution is an informal process used to raise your concerns and/or to seek clarification from your Division about a decision made by an academic body.
  • You have to submit your early resolution request within 7-calendar days of the publication of your results or the date of the official decision made by the academic body.
  • Normally, there is no specific form and you can just send an email to your Division.
  • Your Division will reply to you within 14-calendar days.
  • If you are dissatisfied with the Division's response, you can submit a formal appeal.

What can be looked at through Early Resolution?

What can be looked at through Early Resolution, depends on what you are appealing against (your appeal type)

Examples of early resolution:

  • Assurance that marks have been calculated and recorded correctly if you think there was a mistake.
  • Assurance that your extenuating circumstances have been considered by the Mitigation Committee and if any actions have been taken.
  • Submission of new evidence of extenuating circumstances that you did not have before.
  • Submission of new evidence if you have been asked to do so.

Early Resolution is only available if you do not understand what your penalty means and want it clarified. 

For any other reasons you should submit a formal appeal. We will treat it as a valid reason for bypassing early resolution.

See information about Appeals against the Decision of Academic Misconduct Committee or its Chair.

Early Resolution is only available if you experienced extenuating circumstances and have new supporting evidence that has not yet been seen by your Division.

For any other reasons you should submit a formal appeal. We will treat it as a valid reason for bypassing Early Resolution.

See information about appeal evidence.

See information about Appeals against the decision to terminate the student’s registration through Student Attendance and Engagement Policy.

Examples of early resolution:

  • You want feedback on how the decision in relation to your progression or examination has been arrived at.
  • You want an explanation of how the impact of your extenuating circumstances has been acted upon.
  • You experienced extenuating circumstances and have new supporting evidence that you wish to provide and which has not yet been seen by your Division. 

See information about appeal evidence.

See information about appeals by postgraduate research students in relation to progression and examination.

What to do if you are still unhappy?

If you are still unhappy after you have heard back from your Division, you can submit a formal appeal.

Types of formal appeals Appeal Deadlines