Corporate Communications

Our expertise

We aim to build and protect the reputation of the University of Kent regionally, nationally and internationally. We engage with key stakeholders, from media to staff, students and the local community, to raise awareness and understanding of everything the University does.

On this page:

University profile

We play a major role in building the University’s reputation as a world-class institution by enhancing our visibility and our reputation regionally, nationally and internationally.

We work to raise the media profile of the University internationally, nationally and across the region wokting though news organisations and agencies, measurably increasing positive media coverage focusing on research, teaching and reputation.

Working with institutional partners, we help develop the University's digital strategy to reflect our position and ambitions whillst having the ability to respond to changing technical demands. We also lead on the development of brand strategy as part of the Brand Strategy Group.

We build on partnership activities, support the implementation of new strategies to working with external partners and develop further opportunities across the region in support of institutional initiatives.

Our institutional profile-raising activities are led by Posie Bogan - Meet the team

Press & media relations

The Press Office is responsible for enhancing and protecting the reputation, visibility, profile and impact of the University through effective media communications. The team also curates and runs the University's online News Centre.

Our press and media relations activities are led by Gary Hughes - Meet the team

Our audiences

Academic schools

We proactively source news stories from academic schools and centres, University departments and individuals, and are a first contact-point for local, regional, national and international media enquiries about Kent, its research and expertise.

External organisations

We act as a media representative for the University with external organisations, such as funding bodies, higher education groups, local and national government departments, and emergency/security services.

Press and media

We provide strategic support, including media training, direction and advice, to colleagues who wish to engage with the media. We can also advise and direct academic staff in their work with the media and work with them to maximise all opportunities.

Student communications

Effective communication with students is an important part of making sure that Kent's inspirational student experience helps them to reach their full potential while recognising their achievements and vital contribution to the life and work of the University.

We are responsible for managing the Student Guide, key social media channels, university-wide campaigns, and can help schools and departments inform, engage and inspire through their communication with current students.

Our student communications activities are led by Allie Burnett working with Annabel Chislett - Meet the team

Staff communications

Our role is to ensure that staff across the University are informed about strategic developments, change and success, as well as being kept in touch with news from around the University.

Responsibility for staff communications is a shared one. We work alongside Human Resources and the Executive Group as well as deans, directors, heads of school and administrators, in disseminating information and obtaining useful feedback from staff.

We have specific responsibility for Kent Staff Online e-newsletter and editorial control of Campus Online – the staff portal. We also manage @UniKentStaff on Twitter and all-staff emails for both Canterbury and Medway campuses.

Our staff communications activities are led by Wendy Raeside - Meet the team

Regional engagement

The University has a major economic, social and cultural impact on the south east of England and in particular the regions around our main campuses in Canterbury and Medway. Our role is to assist with the University’s communications and engagement with our partners across the region to help increase understanding and work to mutual benefit.

We work closely with a number of University professional services and external organisations and groups on projects including regional development, public engagement with research, student and community safety and planning consultation.

Our regional communications activities are led by Michelle Ulyatt - Meet the team

Canterbury community

We provide the Canterbury community webpages and Community newsletter, delivered to over 12,000 homes and businesses.

Framework Masterplan

We are responsible for the communications and public consultation of our Framework Masterplan for the Canterbury campus.

Crisis communications

We lead on the institution’s crisis communications in support of its business continuity response to an incident.

Crisis Communications is a key element in effective crisis management. Our role is to ensure continued operational effectiveness during and after an incident or an identified crisis or when there is a severe risk to reputation.

Our crisis communications and reputation management activities are led by Posie Bogan, Miles Banbery and Gary Hughes - Meet the team

We provide guidance on two types of crisis:

Reputation management

We provide advice on communications activity when something has occurred which threatens the reputation of a unit or organisation.

Major incidents

Action required to prepare for an incident, advise on and carry out communications activity during an incident.

Corporate Communications - © University of Kent

The University of Kent, Canterbury, Kent, CT2 7NZ. T: +44 1227 764000

Last Updated: 21/08/2018