The Management of Operations - BUSN7400

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Module delivery information

This module is not currently running in 2021 to 2022.

Overview

This module will require students to develop the ability to use appropriate techniques of analysis and enquiry within the management of operations, and to learn how to evaluate alternatives and make recommendations.

The key topics of the module are:
1) Strategic role of operations and operations strategy
2) Design of processes and the implications for layout and flow
3) People, jobs and organisation
4) Capacity planning and scheduling
5) Inventory control
6) Supply chain management, lean systems and enterprise resource planning
7) Quality planning and managing improvement

Details

Method of assessment


  • End of year examination - 2 hour (70%)

  • Online test 1 (10%)

  • Online test 2 (20%)

Indicative reading

Core textbook:
Slack, N. et al. (2010). Operations Management. 6th edn. London: FT Prentice Hall

Further indicative readings:
Fitzsimmons, J.A., and Fitzsimmons M.J. (2010). Service Management. 7th edn. London: McGraw-Hill
Greasley, A. (2013). Operations Management. 3rd edn. New Jersey: John Wiley and Sons
Hill, A., and Hill, T. (2013). Operations Management. 3rd edn. Basingstoke: Palgrave Macmillan

See the library reading list for this module (Medway)

Learning outcomes

On completion of the module students should be able to:


  • Demonstrate a systematic understanding of the field of operations management and how operations can more effectively contribute to the organisation’s objectives.

  • Critically evaluate and apply a variety of techniques and analysis frameworks used by operations managers to help them make decisions in operations.

  • Understand to a high level decision making in the operations management function and
    its application to process, capacity, supply, quality and workforce management.

  • Utilise and assess appropriate concepts and models for the analysis and evaluation of operations management problems.

  • Through case study and exercise work, be able to investigate problems, evaluate solutions and present recommendations.

Notes

  2. ECTS credits are recognised throughout the EU and allow you to transfer credit easily from one university to another.
  3. The named convenor is the convenor for the current academic session.
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