Pride Award for outstanding service

Wendy Raeside
Pride-winners-Dec-15 by Rooie Thomas
Award-winners, Oliver Rattingan and Diba Artingstoll, with Commercial Services Director Simon Westerman.

Two members of the Kent Hospitality team – Diba Artingstoll and Oliver Rattingan – have been presented with a Pride Award for outstanding service.

The Pride (‘Personal responsibility in delivering excellence’) Award recognises members of Kent Hospitality staff who go out of their way to deliver excellent customer service.

In December 2015, the Award was awarded jointly to Oliver Rattingan, Origins Supervisor and Diba Artingstoll. Oliver was nominated for defusing a potential problem with an event in December using quick thinking and clear, direct communication with the event client. Diba was nominated for her constant enthusiasm within the team and for the great work she has been doing with the Accommodation Office social media accounts.

Any Kent Hospitality staff (permanent or casual) may be nominated from Canterbury and Medway campuses. The award is given in April, September/October and December with each winner receiving £100 of shopping vouchers.

Nominations can be made by any member of University staff, students or visitors. Red nomination boxes are located in all Kent Hospitality’s catering outlets in Canterbury and Medway, as well in College reception areas. Alternatively, you can download the form and email it to Rooie Thomas.

Please make your nominations detailed and provide as much information as possible. The panel looks for staff who achieve more than what is expected in their role. The deadline for the next award is 1pm, Friday 15 April 2016.

For further information, contact/see: Rooie Thomas: R.J.G.Thomas@kent.ac.uk, T: +44 (0)1227 827659, Tanglewood.