Arrivals Hub

Arrivals Hub

The Arrivals Hub brings together administrative teams to help you in person, whether you are a new or returning student. It's the place to go to get your student ID card, pay your fees and show us your visa status (if you are an international student).

Canterbury
Medway

The Arrivals Hub is currently closed

The Arrivals Hub will open on Arrivals Weekend - Saturday 26 September (10:00-17:00) and Sunday 27 September (10:00-16:00).

It will continue to open 9:30-16:30, Monday to Friday, from Monday 28 September to Friday 9 October 2026.

Monday 19 October 2026 is the last date by which you must have enrolled and been registered as a student at the University of Kent.

From Monday 12 October onwards, please visit Nexus. If you have an appointment with Admissions, please visit the Registry reception (facing Darwin).

Medway Arrivals

You can collect your card from the Arrivals Hub in the Oasis Lounge, which is open week days 09:30-16:30 from Monday 28 September to Friday 2 October 2026.

From Monday 5 October, you can collect your ID card from room M0-10 in the Medway building (weekdays only). Please allow 48 hours between enrolling and collecting your card.

Feedback form

We would be grateful to receive your feedback via our feedback form, which asks a few questions about your experience of:

1. Online enrolment (new students) or Returning Registration (current students).

2. Registration.

3. The Arrivals Hub (Canterbury) or Medway arrivals.

Give feedback