Arrivals Hub

ARRIVALS HUB

The Arrivals Hub brings together administrative teams to help you in person, whether you are a new or returning student. It's the place to go to get your student ID card, pay your fees and show us your visa status (if you are an international student).

The Arrivals Hub is now closed

Please visit Nexus (Templeman Library, D block) for the following queries:

  • Collecting your ID card
  • Speaking to the immigration team
  • Paying your fees
  • Getting help with funding

If you have an appointment with Admissions, please visit the Registry reception (facing Darwin).

Medway arrivals

You can collect your ID card from room M0-10 in the Medway building (weekdays only).

Please allow 48 hours between enrolling and collecting your card.

Feedback form

We would be grateful to receive your feedback via our feedback form, which asks a few questions about your experience of:

1. Online enrolment (new students) or Returning Registration (current students).

2. Registration.

3. The Arrivals Hub (Canterbury) or Medway arrivals.