Contact Us

If you need assistance with your KentOne card and need further information, you can make contact with the relevant teams below.

Contact details

Address 

Nexus
Templeman Library, (D block, ground floor)
University of Kent
Canterbury
CT2 7NZ

Directions

Email

E-mail LostCards@kent.ac.uk for card queries or changes, including changes to your printed photo ID.

E-mail uniops@kent.ac.uk for card access queries.

Lost Cards

Students: You will need to order a replacement card online through the Kent store.

Advice for if your card has been stolen or expired (e.g. you've changed your programme of study) is available online.   

Staff: If you require a new or replacement staff card, please click on this link.