If you need assistance with your KentOne card and need further information, you can make contact with the relevant teams below.
Contact details
Address
Nexus Templeman Library, (D block, ground floor) University of Kent Canterbury CT2 7NZ
E-mail kentone@kent.ac.uk for cashless card queries
E-mail uniops@kent.ac.uk for card access queries
Lost Cards
If you have a balance remaining on your KentOne card, you should log into your online account and mark the card as lost to prevent it being used by someone else.
Students: You'll then need to order a replacement card online through the Kent store.
Staff: If you require a new or replacement staff card, please click on this link.