This interactive and evidence-informed course offers a sector-responsive introduction to restorative justice, tailored to the specific needs of professionals working in the NHS, education, criminal justice (e.g. police forces), and organisational settings. Participants will gain a practical and critical understanding of restorative justice principles and how these can be adapted and implemented within their unique professional context—whether in managing staff conflict, addressing misconduct, supporting trauma recovery, or responding to incidents of harm.
Our course is developed by Dr Giuseppe Maglione, Director of the University of Kent's Restorative Justice Clinic, and a team of experts with two decades of applied experience as restorative justice practitioners, researchers and trainers. It combines theoretical grounding with hands-on learning. Participants will engage with real-life case studies, develop restorative communication skills, and explore how to lead or support processes that focus on reparation, inclusion, and accountability.
Content, case studies and role-play scenarios can be tailored to specific professional environments including the NHS, education, criminal justice, social care and organisational leadership. The course moves beyond generic models and equips you with skills that are meaningful in your day-to-day context.
FAQ list
By the end of this course, participants will be able to:
- Understand the foundations of restorative justice and its applications in their professional context
- Distinguish restorative justice from traditional disciplinary or punitive responses
- Apply a trauma-informed and relational lens to incidents of conflict or harm
- Use restorative questions, active listening, and summarising techniques
- Recognise how to adapt restorative justice processes to their professional role and setting
- Build a more inclusive, dialogic, and accountable culture within their organisation
- Core values, principles, and processes of restorative justice, explored through practical and theoretical lenses
- Applications of restorative justice for addressing harm, rebuilding trust, and enhancing organisational culture
- Tools and techniques for implementing restorative approaches in your specific professional context
- Skill-building in communication, conflict navigation, and inclusive stakeholder engagement
- Critical reflection on the emotional, institutional, and ethical dimensions of restorative justice practice
Register now
New start dates to be announced soon. Meanwhile, you can express your interest or request bespoke training for your company or organisation by filling the form below. Alternatively, please get in touch at gllpdt@kent.ac.uk.
More information
This course is specifically designed for professionals working in, but not limited to, these contexts:
- The NHS (including patient safety, HR, and mental health teams)
- Education (teachers, pastoral staff, safeguarding leads, headteachers)
- Prisons and probation (officers, governors, education and rehabilitation staff)
- Police staff and local authority professionals resolving disputes or complaints
- Organisations and workplaces (HR professionals, managers, wellbeing leads)
Duration
Choice of 1-day (6hrs) or 2-day training (12hrs)
Delivery
In-person or online, tailored for individual teams
TBC
University of Kent
CPDUK – pending: currently under review
Dr Giuseppe Maglione is an internationally recognised expert in restorative justice and conflict resolution. A former mediator and restorative justice practitioner with extensive international training experience, he leads the UK’s only university-based Restorative Justice Clinic at the University of Kent and has published widely in the field of restorative justice. He is Senior Fellow of the Higher Education Academy/Advance HE.
Get in touch
Our Professional Development Training team is here to help you identify your training needs, and design and deliver bespoke training to fulfil them. Our courses can be modified to your specific requirements, including contents and mode of delivery. If you want to know more about this course or our PDT offer, get in touch.
W: https://www.kent.ac.uk/global-lifelong-learning/professional-development-training
T: + 44 (0) 1227 82 3236
Please note that our offer is subject to our Terms & Conditions and Cancellation policy.