Cultural intelligence, often abbreviated as CQ, is indispensable in today's globalised and diverse world. Professionals working in Higher Education are well aware of this.
CQ refers to the capability to relate and work effectively across cultures, and the ability to successfully adapt to unfamiliar cultural contexts and thrive in diverse settings. CQ is something that can be honed and successfully applied to boost your performance in professional and inter-personal contexts.
CQ comprises four key elements:
- Motivation (the drive to learn about other cultures)
- Knowledge (understanding cultural similarities and differences)
- Strategy (planning for multicultural interactions), and
- Behaviour (adapting one's actions appropriately)
In today's globalised world, cultural intelligence is increasingly vital for both personal and professional success, enabling meaningful cross-cultural relationships, and effective local and global collaboration.
The Discover and Develop your Cultural Intelligence course is a short, online, instructor-led course designed to enhance your Cultural Intelligence. You can choose between the complete version (3 hours training, 2 hours CQ Assessment and self-study, 1 hour debrief) and the basic version (3 hours training). For dates and costs see Course specifics, below.
Our course facilitators are certified by the Cultural Intelligence Centre (CQ Centre).
FAQ list
Our course has the following learning outcomes:
- Understand your Cultural Intelligence: Learn about your strengths and areas for development in navigating culturally diverse contexts and identify ways to enhance your ability to work effectively across cultures.
- Improve your intercultural communication: Gain a deeper understanding of how culture affects communication, giving you a competitive edge in the global workplace.
- Enhance your global competitiveness: Cultural intelligence is crucial in today's interconnected world. Learn how to leverage cultural differences for innovation and success.
- Build your confidence: Develop skills to collaborate effectively across cultures and get the most out of working in and with diverse teams.
- Develop your leadership potential: Use your understanding of CQ to help you lead and collaborate effectively in multicultural environments.
By completing this course at Kent, you will:
- Gain crucial insights into your current CQ level;
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Learn how you can develop and harness your CQ in order to work effectively in professional and interpersonal context;
- Guided step by step to better conceptualise and utilise cultural diversity in innovative and constructive way;
- Connect with other professionals and discuss concerns and solutions that are relevant to your needs.
You will receive:
- A Certificate of Course Completion;
- A CQ Assessment Report and CQ Analysis;
- An Action Plan of how to implement
and continue improving your CQ;
- A template text to adapt for use to your CV and/or LinkedIn page.
Our course is specifically designed for professionals working in the higher education sector. It fits around existing commitments, allowing you to learn at a pace that suits you.
Complete version:
Part 1 (facilitator-led, 3 hours):
CQ Drive: Identify your motivation and confidence to work effectively in culturally diverse settings.
CQ Knowledge: Gain an understanding of cultural differences and similarities, and how related understandings can help in cross-cultural contexts.
CQ Strategy: Learn to plan for multicultural interactions.
CQ Action: Consider ways in which CQ can be put into practice with verbal and non-verbal actions.
Part 2 (self-study, 2 hours):
CQ Assessment: Complete a standardised CQ Assessment by the Cultural Intelligence Centre.
CQ Observations: Document the observation of CQ in action from a range of situations.
Part 3 (facilitator-led, 1 hour):
Debrief of the CQ Assessment.
Behavioural Preferences: Explore the interplay between CQ and behavioural preferences.
Action Plan on how to best implement your CQ.
Basic version:
Part 1 (facilitator-led, 3 hours) as above
Register your interest
This course is scheduled to run in February and March. To register your interest and be notified when the exact dates become available, fill in the form below. Alternatively get in touch at gllpdt@kent.ac.uk.
More information
The course is especially designed for professionals working in Higher Education, and those who work in, or are looking to expand their activities in, international and diverse contexts; work with international clients or composite teams; and are interested in refining their EDI strategies and enhancing relevant training.
Managers and team leaders in the third sector, services and stakeholder engagement will likewise find this course particularly useful.
Our course is for those who are committed to continuing professional development and lifelong learning, are curious about other cultures, open-minded and eager to develop global and intercultural competencies.
Duration:
- Complete version: 4 hours of learning, 2 hours of self-study and CQ Assessment;
- Basic version: 3 hours of learning.
Location: online
Dates: TBC
Class size: 15-25 people
TBC
University of Kent
Cultural Intelligence Centre (facilitators)
CPDUK – pending: currently under review
Seb Cadinot, Head of Programmes, Global and Lifelong Learning, University of Kent
Emma Marku, Global Opportunities Manager, Student Life, University of Kent
Get in touch
Our Professional Development Training team is here to help you identify your training needs, and design and deliver bespoke training to fulfil them. Our courses can be modified to your specific requirements, including contents and mode of delivery. If you want to know more about this course or our PDT offer, get in touch.
W: https://www.kent.ac.uk/global-lifelong-learning/professional-development-training
T: + 44 (0) 1227 82 3236
Please note that our offer is subject to our Terms & Conditions and Cancellation policy.