The University of Kent, Canterbury, Kent, CT2 7NZ, T +44 (0)1227 764000
Help us to find a solution to any IT related issues or queries you may have:
Top 5 Frequently Asked Questions
Access files on the network
Change your password
Change your Kent IT account password by following the on screen instructions on the Change Password page.
Find out why your account has been disabled
Has your account been deleted incorrectly?
- Students: contact Student Records
- Staff: contact Human Resources if you believe that we have been told incorrectly that you have left the University. Some staff accounts need to be renewed annually, and users are prompted by email to confirm whether the account is still needed. Ask your line manager to contact us if your account should have been renewed.
Add / install a printer
You can access University of Kent printers using student and staff PCs, or your own PC. Follow the instructions for your operating system in the printing section.
Username format: ukc\username
in front of your Kent IT account username during the install process.
Get advice for buying a PC/laptop/printer